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Amazon (429/1054)

1054 Total Complaints
429 Total Resolved
40.70% Consumer Satisfaction

If you are searching for Amazon Review on internet then you have reached the right place. You can read the full Amazon Reviews here. Get answer to questions like if Amazon is real or fake? Amazon is legit or scam? if Amazon is safe? All Amazon reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Amazon so that it help others to make wise decisions. The Consumer satisfaction score of Amazon is 40.70% because out of 1054 consumer complaints, only 429 are resolved.

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How to resolve Amazon complaints online

If you want to complain about a problem that relates to Amazon, you have reached the right place.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Amazon?

If you are not satisfied with Amazon, file a complaint now:

1. Go to "File a Complaint" form

2. Choose Amazon and write your complaint in detail

3. Enter your personal information to create an account

4. Get refund / replacement / damages from Amazon


But before filing a complaint, you should

a. Contact the customer support of Amazon first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

Connect with Amazon

Find the contact details of Amazon to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.

How will Voxya help you?

We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.

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Use Voxya to connect to the right person in Amazon to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.

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Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.

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Amazon - Refund related Open

Am already returned your same product but not provided me my refund sir ...

Aug 08, 2025 by Satendra Kumar Patel

Amazon - Wrong product Closed

Received a wrong product I returned it immediately and sent video on Amazon app they approved my return pickup and no body came for return pickup and called customer service again and again for five days numerous complaints for many time they r...

Jul 27, 2025 by Anantha Murthy H

Amazon - Package not delivered Open

after taking same day delivery charges, and price for the product thru credit card... Product not reached. Since three days I was waiting for the shipment.. now they are telling sorry and refund process is on the way... after wasting my three d...

Jul 25, 2025 by SRINIVAS

Amazon - Amazon is not refunded my amount Closed

Order date **.**.**** Order id ***-*******-******* im recived defected mobile and suddenly contact Amazon and explained they told me. they will take and refunded and without any contact return is cancelled no one is contact me and also a...

Jul 23, 2025 by Bhaskar M

Amazon - Despite requesting a refund they said they would not give me a refund Open

Name of The Company - Amazon Product Type- Ear buds Order Number - ***-*******-******* Date of Purchase - ****-**-* Amount paid- ****/- Complaint no- Not provided Problems Details - Consumer said he ordered product from Amazon company and he p...

Jul 03, 2025 by Shovan Roy

Amazon - Retun Pickup Open

I have purchased the USHA Max on **th June ****. Order No ***-*******-******* it was delivered on **th June ****. but the item which they sent was the used one so I requested for an replacement on the same day. And the Replacement was done on *...

Jun 15, 2025 by Shashi Kumar

Amazon - Wrong package delivered Closed

On * june i received a parcel from the Amazon, which I never ordered but I am shocked to see that ki mera name, mobile number, address sab package par tha isliye maine bo packet le liya but later jab maine package open kara tab andar kisi or ka...

Jun 08, 2025 by SANDEEP SINGH

Amazon - Refund money from amazon wallet Open

on my number * accounts were made one account has ***** money which is closed and amazon doesnt help me to recover. Another account which is made by mistake is active and shows * balance. Amazon refuse to give my money back as they said its d...

May 29, 2025 by KHUSHBOO

Amazon - Amazon MarksMonitor DELIVERED BEFORE DELIVERY Refuses Refund Told to Go Public by Leadership Open

I am writing to you from Mumbai regarding an alarming incident of what appears to be blatant systemic fraud by Amazon India, which has resulted in me being defrauded of ₹**,***. The most shocking aspect? My product was marked "delivered" even...

May 28, 2025 by Shubham Chaturvedi

Amazon - Misleading Information and Failed Promises Regarding NoCost EMI and Cashback Open

...

May 20, 2025 by Dinesh Babu P

Amazon - Refund Denied Despite Verified Return Order ID Closed

I ordered a product from Amazon (Order ID: *****************) and received it on **th April ****. However, the product delivered was completely different from what I had ordered, so I raised a return request the same day. Unfortunately, the ret...

May 19, 2025 by Ritik Soni

Amazon - This is a scam by Amazon I urge everyone to avoid buying from them I demand justice Closed

I purchased a TV for ₹**,*** from Amazon, trusting their claim of free installation. However, the technician who came to my house insisted on installing a wall mount, stating that only they could do it, or else the warranty from Amazon would ...

May 12, 2025 by Paramasamy

Amazon - Wrong product delivered not picking up even after multiple complains Closed

I ordered a gold earring on Amazon on **/**/**. Received a wrong product. I raised return request multiple times, none came to pick it. On **th I was assured that full refund will be done **nd. Today on **rd, they informed that they cant help o...

Apr 23, 2025 by Rajesh Choudhury

Amazon - Package was not delivered Open

I ordered airpods * and a silicon cover for the same from amazon. Both the products were supposed to be delivered in one packaging as the seller was one. Upon receiving the package when I opened the box it was with only the cover, airpod was mi...

Apr 18, 2025 by Sachin Kumar

Amazon - Wrong item delivered Open

Wrong item received, instead of Tetley Green Tea, Lemon And Honey, ** Tea Bags, ** Grams, Amazon has given me some other item Mustard oil. Order #: ***-*******-******* Ordered March **, **** *:**PM ***** ***** anandadarsh**@gmail.com I...

Apr 01, 2025 by Rameshwar Sridharan

Amazon - Cybercrime Complaint Hacked Amazon Account Unauthorized Transaction on Saved credit Card Open

On January *, ****, at **:** PM, my Amazon account was hacked, and an unauthorized purchase of two mobile phones (₹**,*** each, total ₹**,***) was made using my saved ICICI Bank credit card . The fraudster changed the delivery address and c...

Mar 02, 2025 by Anand Kumar J

Amazon - Broken perfume received Open

Ordered a perfume worth INR **** from Amazon and it came in a completely shattered way. Was hesitant to give the OTP to the delivery agent because I heard shattered glass but was forced by him and told to take it up with Amazon customer care. T...

Feb 25, 2025 by Yashas Uppoor

Amazon - Product not delivered Closed

I have ordered product from amazon but it is not delivered but on app its showing delivered...

Feb 20, 2025 by Pritam Sanjiv Mandlik

Amazon - Refund no credit Open

sir main amazon se **** matra ka divce or kiya tha * Jan ko order kiya tha aabhi tak mujhe amazon **** ki payment nahi de raha hai jab bhi call karo galat gaid karte hai sir amazon mere shath frod kar raha hai sir main ** jan ko return bhi kar ...

Feb 08, 2025 by Gagan kapoor

Amazon - Package not received Closed

I ordered a shirt from Amazon but still waiting for my delivery. They said that it will be delivered within *-* days but now it is almost * days and they are saying it was rejected by me. Where is the proof? I want refund and compensation....

Feb 07, 2025 by Jyoti S

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How to file a complaint against Amazon?

  • Go to "File a Complaint" page
  • Choose Amazon and write your complaint in detail
  • Enter your personal information to create an account
  • Get refund / replacement / damages from Amazon

Questions about Amazon

Ask questions about Amazon and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Amazon?

1800 3000 9009

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What is Amazon office address?

2nd Floor, Safina Towers, Opp. JP Techno Park, No. 3 ali Asker Road, Bangalore – 560 052

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What is Amazon customer care email?

cs-reply@amazon.in

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Where to find Amazon discount coupons?

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Who is the Owner / CEO of Amazon?

Jeff Bezoz

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Resolve complaints to succeed in business

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Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

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Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

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Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

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