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Air India
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How to resolve Air India complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Air India?
If you are not satisfied with Air India, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Air India and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Air India
But before filing a complaint, you should
a. Contact the customer support of Air India first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Air India
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Air India - Pathetic customer service Open
Complaint - I am extremely dissatisfied and disappointed customer. I cancelled my original flight of ** feb from Delhi - London. I spoke to customer services on * feb between * - * pm and rebooked my same flight for * March same time. The agen...
Feb 14, 2019 by Rajat Sharma
Rgia Hyderabad airindia staff Mohan & Raghu has taken corruption of **k without acknowledgement and asking for more they written application behalf me without my knowledge by dominating threatned to signed after I complain air India and rgia bu...
Jan 26, 2019 by Ahmed
Air India - E-tourist visa_AI stopped passenger to board Closed
My name is Mrs.ABC... I got my US Citizen on ** Aug ****... I have been granted e- Tourist Visa ...On this Visa One can enter and exit India Twice with in ** days.... Accordingly I visited India firstly on **th Sept ****...this was from New Yo...
Jan 22, 2019 by makarand paradkar
Air India - Refund not received Closed
I had booked * tickets online from Air India website on **.**.**** from kolkata to DIBRUGARH against the journey to be commenced on **.**.****. An amount of Rs. **** was deducted but I didn't get the tickets. Inspite of giving email to ecommerc...
Jan 10, 2019 by Vinay Pareek
Air India - Refund amount not received from AirIndia Open
I had cancelled my Air India flight from Vienna to Delhi to Bangalore and sent an email to Air India ecommerce email with the cancellation PNR details. Despite multiple followups, haven't got my refund. Also their ecommerce number is either con...
Jan 07, 2019 by Mugundan
I had booked my flight on * Jan **** from Bengaluru to Hyderabad. My money got deducted and I didn’t get my ticket. On calling Air India customer care number I didn’t get any positive reply. Kindly resolve ...
Jan 04, 2019 by Vivek
Air India - Missed the flight (Air India) due to irrelevant text message sent by the company Open
I have been a victim of Air India's negligence which has resulted in me missing a flight and it had cost me Rs. **,*** because I had to book the flight (e- ticket nos. *************, *************, ************* and *************) afresh for ne...
Dec 05, 2018 by JOYJIT SANYAL
Air India - Flight is Overbooked Open
what kind of excuse is this?? also giving business class tickets of a flight after * hours and the lounge access, is that really the solution to it?? there is no guidelines mentioned that while booking a flight ticket web check-in is necessa...
Nov 21, 2018 by Akanksha Gupta
Air India - Air India — very rude and uncooperative staff - air india airlines Open
My luggage was badly damaged during a recent flight on your Air India airline and I would need appropriate compensation for that. Please help me resolve this situation immediately. On September **, ****, I travelled from San Francisco to New De...
Nov 09, 2018 by Honey Mehta
Air India - Dissatisfactory behavior of Air India Open
My AirIndia flight from Seoul to Delhi was booked for TUE, ** OCT '** by AI-**** at **:** hours. I had another flight from Jeju to Gimpo(Seoul) reaching at *:** pm same day, due to which I booked this Air India flight. However, I suddenly recei...
Nov 02, 2018 by Arinjita Paul
Air India - Cancellation International Air Ticket Open
Make my trip had issued international ticket by air India to proceed from kochin to bangkok on **/**/** booking date **/**/** booking I'd in*b**************,pnr no hd*x* return ticket bangkok to mumbai was issued for **/**/** arrival kochin **/...
Oct 22, 2018 by Muralidhran Chakkingal Pathayappurayil
Air India - Air india denied refund even though flight was cancelled by them Open
My flight from bombay-delhi-san Francisco was scheduled on **th sept with air india. Following are flight details- Bombay to delhi- *.**pm Delhi to San Francisco- *.** pm I reached at the airport at sharp **.** am, everything got done includ...
Oct 16, 2018 by Swapnali Hanumant Rane
Air India - Surname Change request for 4yr old Kid - Air India Ticket No: 0982962682873C1 Open
dear team, this is regarding order id: ****************** dtd **/**/**** where i had made booking for * travellers i.e. * adult & * children via your ‘happyeasygo’ android app. the payment confirmation of the above order doesn’t reflect ...
Oct 09, 2018 by Vipin Bhardwaj
Air India - Refundable flight tickets gives 0 refund on cancellation Open
*. Booked flight ticket from Mumbai to Hyderabad on *th Oct ****, for journey of *th Nov,**** for * people, My parents. *. While booking first person's name was auto-corrected to my name (Piyush Vadgama) instead of my Dad's name (Dhirajlal Vad...
Oct 08, 2018 by Piyush Vadgama
Air India - Paid Service not provided Open
Hi, I am reporting this issue on behalf of my in-laws. It has been over *.* months since we have been denied the purchased service by Air India. The details are:- *. We purchased * tickets and paid additional money to reserve special seats...
Sep 25, 2018 by Sauptik Dhar
Air India - Air india Flight Cancellation Trauma Open
Sir My Wife, Mrs Preeti Bakshi Was Booked On Flight Ai **** Jabalpur-- Delhi On ** Sep **** , Scheduled Departure Time ****h. The Flight Departure Timing Kept Getting Delayed And Finally The Passengers Were Boarded By ****h. At ****h, All Pa...
Sep 17, 2018 by Sanjeet singh Bakshi
Air India - Boarding denied: Overbooked Open
I had booked a Delhi-Dubai AI*** on **th August. I reached the airport at *:** p.m. for an *:** p.m. flight and was told that the flight was booked. On waiting for *.* hours, I was presented with no solution but the fact that no other flight is...
Aug 27, 2018 by Jayesh Analyst Jhunjhunwala
Air India - Delayed Baggage Open
I had a air india flight from Milan to Delhi. I was informed at Milan airport thet my basgs will be forwarded to pune , which was my destination.But i wasn't informed to collect bags at Delhi airport and again submit to Jet Airways(From Delhi t...
Aug 20, 2018 by ROHIT RANJAN
Air India - Baggage damage and Time loss Open
I traveled in Air India on the *th of August **** from Kolkata to Mumbai on a Business Trip. On reaching Mumbai I collected my Checked in Suit Case and found it completely damaged and one of the Roller wheels literally ripped out and a Big Hole...
Aug 11, 2018 by DONNY THOMPSON
Air India - Non Issuance of Boarding Pass Open
I had an extremely upsetting and lamentable experience with Air India with regards to issuing of my boarding pass for my tickets booked from Mumbai to Riyadh on **th July ****. I got into Mumbai airport as per the three hour prior schedule ...
Jul 26, 2018 by Priya Subramanian
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Questions about Air India
Ask questions about Air India and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Air India?
0124 264 1407
What is Air India office address?
113, Airlines House, Gurudwara Rakabganj Road, Parliament Street, Delhi - 110001 (Behind All India Radio).
What is Air India customer care email?
Checkin@airindia.in
Where to find Air India discount coupons?
Who is the Owner / CEO of Air India?
J. R. D. Tata
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