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Air India (192/486)

486 Total Complaints
192 Total Resolved
39.51% Consumer Satisfaction

If you are searching for Air India Review on internet then you have reached the right place. You can read the full Air India Reviews here. Get answer to questions like if Air India is real or fake? Air India is legit or scam? if Air India is safe? All Air India reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Air India so that it help others to make wise decisions. The Consumer satisfaction score of Air India is 39.51% because out of 486 consumer complaints, only 192 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Air India?

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Air India - Refund not given by Airindia Open

I have booked ticket on **th March for ** April fly but due to Covid-** all flights canceled so we have not fly & for refund i have called many time to customer service & written ** mails to Ecommerce@airindia.in but no response. ...

Jul 29, 2020 by Gaurav Kast

Air India - Refund Closed

I called many times air india after a long hold which is more than ** mins every agent picked and dc so finally my call landed to lovely lady she told me flight is not operating due to covid ** so you will be getting refund now its been more th...

Jul 29, 2020 by isha grover

Air India - Flight Ticket Refund not provided Closed

Respected Sir, Due to this COVID-** situation i am asking for my refund as there are the passengers of age more than ** years and have diabetes and other health issues. I am continuously trying to contact to the customer care but no response ...

Jul 28, 2020 by Mridul Gupta

Air India - Didn t allow me to enter into flight Open

Sub: Air India didn't allow me though I was having my ticket and security scanning on timely manner. Description: I had booked my flight ticket from New Delhi to Vadodara. I did web check-in and printed out the ticket. I reached on the ...

Jul 27, 2020 by Chaitanya Pithawa

Air India - Unfair charges for extra weight Closed

I’m a student in University College London who had to make sudden plans to return to India due to the pandemic. I tried to wrap up my baggage to not excessively exceed baggage allowance for the Vande Bharat flight. However, * bag was ** kgs w...

Jul 27, 2020 by Shradha Mishra

Air India - Air India won t take responsibility of passengers s grievances Open

This is regarding Air India ticket number ************* (Booking reference Z*H**), travelling from Vijayawada to New York via Delhi on the **th of August ****. In short, Air India has cancelled my upcoming flight, and put me on a flight sch...

Jul 26, 2020 by Ashok k

Air India - Flight was scheduled at time of lockdown but Air India has not rescheduled ticket and even now not r Open

I have booked flight on * April ** for a flight from Toronto to Delhi for ** May **, due to lock down firstly Air India has not issued ticket no's to me as when lockdown announced till * th June I asked customer care to refund the amount on whi...

Jul 26, 2020 by Abhay Upadhyay

Air India - Refund Not Received Open

I have booked a ticket from LHR (London) to BLR (Bengaluru) in the VandeBharath Mission and cancelled the same due to mismatch of my full name. I have called customer care and cancelled the ticket as they couldn't revise the name in the ticket....

Jul 22, 2020 by P.N.Raghuram

Air India - Air India did not refund the amount Open

I had booked Vande bharat mission flight from paris to Hyderabad, which air India had cancelled and rescheduled me in different flight from paris to delhi which has less cost, they are not refunding the amount and not even responding....

Jul 20, 2020 by Praveen Kumar Rai

Air India - Refund of Airfare Open

Made online ticket booking for wife on *nd July **** for flight AI *** Mumbai-London scheduled *th July ****. First time transaction went through but ticket not issued. Customer care confirmed no booking exists in the name of passenger and amou...

Jul 20, 2020 by Dr. Habeeb Ali Baig

Air India - Refund Pending since 4 months Open

Hi, This is Mohit Singh Chauhan I have been waiting for refunds on my two bookings (* tickets) done on Air India App since March this year. However, no information from anywhere is being provided by Air India. Not even on the App or...

Jul 20, 2020 by Mohit Singh Chauhan

Air India - Refund of Ticket No Open

Air India ticket was cancelled but refund not yet received even after a lapse of four and half months...

Jul 20, 2020 by Mahesh Agrawal

Air India - AIR INDIA REFUND Open

TICKET NO ************* BOOKED FOR DELHI - NEWYORK -DELHI Request for CANCELLATION on **/**/**** AT AIR INDIA JAIPUR OFFICE reminder sent on contact us email and refund ID received different with every email ******** on ** MAY **** ***...

Jul 17, 2020 by KULDEEP KUMAR NAG

Air India - Money refund Open

Hi Team, Have booked the air india flight ticket from Kolkata to Chandigarh via Delhi on **th May **** costing rs ** thousand three hundred eighty one, e ticket no: *************. The flight got rescheduled to **th May **** due to Kolkata gover...

Jul 17, 2020 by Sarabjeet Singh

Air India - Refund not being processed Open

I had booked an air India flight from delhi to Guwahati for travel date **th April , **** It was booked on **th jan , **** Due to corona crisis the flight was cancelled and now I want my full refund . Air India is asking to reschedule but I...

Jul 16, 2020 by Shubham bothra

Air India - Air India is not giving refund for my tickets Open

I had two ticket booked on **-April-**** but due to covid pandemic all domestic flights are cancelled. I booked this ticked for my sisters wedding but now the wedding is postponed to next year april month. There is an option to reschedule my ex...

Jul 16, 2020 by Rajesh Prajapati

Air India - Non refunded flight fare by air India Open

I booked a flight through Air India on **th April **** from Dubai to Delhi. Due to Covid ** the flight got canceled by airline and I came back through evacuation flight under Vande Bharat Mission. I have sent multiple requests to Air India to r...

Jul 16, 2020 by Rachna Gupta

Air India - Air India Refund Open

As per Govt. order, Air India should refund the full amount to all the cancelled flight. However, they are playing a nice game and asking us to cancel our tickets. I need the full refund of my tickets. ...

Jul 15, 2020 by Sandul Yasobant

Air India - REFUND PENDING SINCE 7 MONTHS Closed

Good evening, i would like to know the refund status of my booking for the flight cancelled by the airlines E-TICKET NUMBER : ************* PNR NUMBER : YCJ*V PASSENGER NAME : SALONI FATEHPURIA and SEJAL BANSAL I received an email fro...

Jul 13, 2020 by SHIVAM FATEHPURIA

Air India - Not cancelling my ticket and refunding Closed

I booked a Air India flight ticket for **th July **** from Madurai to Chennai AI-*** on **th February **** through Goibibo app.. Passengers total * adult and * child which fares Rs.**** and it is partially refundable ticket.. Due to Corona pand...

Jul 12, 2020 by Reuben Charles S

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How to file a complaint against Air India?

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Questions about Air India

Ask questions about Air India and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Air India?

0124 264 1407

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What is Air India office address?

113, Airlines House, Gurudwara Rakabganj Road, Parliament Street, Delhi - 110001 (Behind All India Radio).

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What is Air India customer care email?

Checkin@airindia.in

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Where to find Air India discount coupons?

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Who is the Owner / CEO of Air India?

J. R. D. Tata

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