File a Complaint against Air India

Air India - Amount Deducted but booking not complete. Customer Care unable to help. Numbers related to billing d ^Closed

I tried booking a flight through Air India Mobile Site on ** Jun ****. Payment went through but the booking did not complete. Called customer care. After a wait time of ** mins they asked me to call ***-******** or ***-********. Both numbers do...

Jun 17, 2019 by Mridul Deka

Air India - Compelling to stay at transfer desk for 22 hours transit ^Open

My flight no is AI *** and passport number is BX*******. I have booked a flight from DEL-CCU-DHK and the transit in CCU is over ** hours. They have done my immigration in Delhi in spite of saying multiple times that I have booked my hotel in Ko...

May 29, 2019 by Afra Haque

Air India - Flight cancelled but no refund ^Closed

My flight has been cancelled just before my boarding. Air India staff asked me to leave and confirmed that refund would be processed. But now they are denying to provide me with any kind of email that flight has been cancelled due to which my t...

May 23, 2019 by Manoj

Air India - Air india flight denied for boarding ^Closed

I was denied for boarding in flight ai*** stating flight is overbooked. They have given me a ticket on flight after * hours. No proper explanation or compensation provided....

May 22, 2019 by Nithiyanandan S

Air India - Check in luggage missing ^Closed

Flight AI*** came on **th May from Delhi to Kolkata but my check-in luggage was missing. It is still not delivered after ** hours. ...

May 20, 2019 by Saunak De

Air India - Theft of currency from checked in baggage ^Open

I was travelling from Delhi to Bangalore on ** May by AI-*** after completing some official work. On arrival after collection of check-in baggage at Bangalore, I found its lock broken. Further, I noticed that Rs **,*** (Rs twenty-five thousand)...

May 17, 2019 by Nelson Jose

Air India - Refund of money ^Open

I have booked an air ticket from Varanasi to Kolkata on **th May **** for **th May **** with Rs. ****. For one person but the matter is that when I started booking through an online website Happy easy go on the first attempt the site showed me ...

May 15, 2019 by Rohit DUBEY

Air India - My baggage is still held back ^Open

My baggage was held back in Indira Gandhi International Airport (New Delhi) on *th of May ****. When I was travelling from Chicago-Hyderabad the person at check-in counter just asked me if I have liquids and I mentioned about shampoo and body w...

May 14, 2019 by Fareedunnisa Begum

Air India - Refund not given for cancelled ticket ^Open

I had booked tickets for HYD-Goa on *th Nov ****. But I did not get the e-ticket. Close to my travel date I sent Air India an email (dated **-**-****) asking about my ticket. I got a reply from Air India on **-**-**** stating my PNR ZCWMS /wit...

Apr 30, 2019 by SYLVIA F RAO

Air India - Airline changed seats ^Closed

Situation: My parents (both, senior citizen) are travelling from DEL to IAD via flight ***, departed from DEL at *:** am on ** Apr ****. I had booked their seats with extra legroom well in advance for their comfortable journey (I have the invo...

Apr 26, 2019 by Shashi Tripathi

Air India - Money debited but the flight booking status not changed ^Open

I have made the changes in my booking ( Date changes) from *nd April to *rd April. I have paid the amount for rescheduling the flight ( Rs ****/-). It has also been debited by the bank and the update is not reflecting in the booking. Please re...

Mar 31, 2019 by Manoj Jain

Air India - Flight delayed without notice ^Open

I had booked a flight ticket from Vijayawada to Delhi in Airindia flight (AI-***) on **-**-**** at **:** am. Boarding was over by **:** am and I was in the flight. But the flight did not take off in time. After half an hour delay I asked the cr...

Mar 30, 2019 by RAJESH NAGALLA

Air India - Didn’t received full details of refund ^Open

I cancelled the return from New Delhi to San Francisco. The refund I got is only $**. I drop a mail to Air India to send me full detail of refund. It has been more than ** days I didn’t receive any reply from them. I called several times to c...

Mar 27, 2019 by Sughan pandita

Air India - Flight related issues ^Open

My sister's flight was booked for **th March from Bangalore to Delhi and was a connecting flight. Bangalore to Hyderabad was Air India and from Hyderabad to Delhi was a different airline. It was an early morning flight and suddenly one night be...

Mar 26, 2019 by Kritika Parganiha

Air India - Refund not done ^Open

I had booked (cancellable) return ticket for wife and kid on *th October **** and the same was cancelled by me on **rd October ****. They said refund will be done in one week to the bank account but it is still not done. When I called to ask th...

Mar 26, 2019 by Mani Vannane

Air India - Want compensation for wrongly booked flight ^Closed

The flight from Madras to Glasgow via Birmingham was delayed. Instead of booking to final destination Glasgow, the Air India staff had wrongly booked the ticket to Belfast. I had to book the ticket to Glasgow which needs to be refunded....

Mar 24, 2019 by Ravi Kumar

Air India - Air ticket not refunded ^Open

I have booked family vacation ticket in one month advance but offloaded by the airline at the time of boarding check-in saying need noc from embassy which we are not aware as there was no any information available either any website. So far cou...

Mar 20, 2019 by Nabin Pradhan

Air India - Poor management of staff ^Open

Worst experience with AirIndia from Delhi to Jabalpur flight first they delayed then two times diverted and finally cancelled. Then on asking questions, they behaved like illiterate. Staff named Harihar Nayak was worst at his level with zero de...

Mar 07, 2019 by Nagesh

Air India - Flight missed due to 6 hrs delay ^Open

I was travel in AI *** from Patna to Delhi on date **th Feb'**. It is delayed more than * hours from the arrival time (Arrived at Delhi airport at **:** am *th Feb **). Due to delayed I had missed connecting flight from Delhi to Kuwait by Emira...

Feb 20, 2019 by Mohammad IZhar

Air India - No refund of ticket for flight cancelled ^Open

I had booked Air India Flight AI**** Shillong-Kolkata for **-Nov-**** however, the flight was cancelled. Apart from the intimation that the flight has been cancelled. I have not received any other communication from the Airlines and the ticket ...

Feb 18, 2019 by Richa Jain

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Questions about Air India

Ask questions about Air India and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Air India?

0124 264 1407

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What is Air India office address?

113, Airlines House, Gurudwara Rakabganj Road, Parliament Street, Delhi - 110001 (Behind All India Radio).

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What is Air India customer care email?

Checkin@airindia.in

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Where to find Air India discount coupons?

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Who is the Owner / CEO of Air India?

J. R. D. Tata

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