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Air India (192/486)

486 Total Complaints
192 Total Resolved
39.51% Consumer Satisfaction

If you are searching for Air India Review on internet then you have reached the right place. You can read the full Air India Reviews here. Get answer to questions like if Air India is real or fake? Air India is legit or scam? if Air India is safe? All Air India reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Air India so that it help others to make wise decisions. The Consumer satisfaction score of Air India is 39.51% because out of 486 consumer complaints, only 192 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Air India?

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4. Get refund / replacement / damages from Air India


But before filing a complaint, you should

a. Contact the customer support of Air India first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Air India - Damaged luggage Open

i arrived at bangalore airport from jfk air port via delhi on **th june along with three more of my family members (ai ***). one of checked baggage is totally broken (baggage tag no: ai******) and the contents are missing. complaint was given t...

Jul 21, 2018 by Rajeshwara Achur

Air India - Lost baggage Open

Air India lost my bag * months ago. I have made hundreds of calls and email exchanges. No response whatsoever from them. ...

Jul 18, 2018 by Srikanth T K

Air India - Harassment at Sydney International Airport Open

I have enclosed herewith the details of the written complaint submitted for harassment I had to experience at Sydney International Airport, lead by the airport manager Ms. Deshpande....

Jun 25, 2018 by Siddharth Puri

Air India - Non crediting of Refund amount in account Open

Passenger name Nidhi bhargava TICKET NO. ***-********** I had booked ticket from Ludhiana to Delhi, for **th May **** but the flight got delayed as I had a connecting flight from Delhi to kolkata so I had no option other Than cancelling the t...

May 29, 2018 by Nidhi bhargava

Air India - Irrespinsible and callous attitude of Air India ground staff Open

Ticket no ************, doj **.**.**, AI ***, seat no **C. My aunt was to fly back home to New Zealand . She being above ** years required wheelchair assistance. We reached the airport and the assitant took her inside. God knows what happened...

May 25, 2018 by Vibha Kamboj

Air India - Boarding Pass Denied - Flight Missed Open

I had booked a flight of *:** am with Air-India on **st March **** (AI-***) T-*. I had already done the check-in advance so as to avoid any delay at the check in counter. Had to travel for my yet to begin internship at Bangalore with my mother....

Mar 31, 2018 by Akanshi Kapil

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How to file a complaint against Air India?

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  • Get refund / replacement / damages from Air India

Questions about Air India

Ask questions about Air India and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Air India?

0124 264 1407

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What is Air India office address?

113, Airlines House, Gurudwara Rakabganj Road, Parliament Street, Delhi - 110001 (Behind All India Radio).

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What is Air India customer care email?

Checkin@airindia.in

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Where to find Air India discount coupons?

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Who is the Owner / CEO of Air India?

J. R. D. Tata

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Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

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