Top consumer complaints in 2024 - Voxya Consumer Forum Online

Mobile Laptop Complaints

Mobile phone remains one of the most successful technological advancements in recent times. We can communicate with our loved ones just by a single touch. It is estimated that nearly every individual has at least one mobile phone.

Since mobile phone are so high in demands, fraudsters have found a new way of duping people of their money. They simply create fake websites which offer ludicrous discounts such as 90% off on mobile devices. People, however, thinking that this is such a cheap deal get complacent, and place an order from these websites.

Ofcourse, the mobile phone is never delivered but all their hard earned money vanishes into thin air. Alongside mobiles, laptop is another electronic device is which quite popular among the youth. You can have access to millions of data everywhere through it. We generally shop for mobiles/laptops from E-commerce websites or shop offline. But even from the most trust e-commerce website the customer sometimes receives a defective piece.

So what can you do if you have a mobile/laptop complaint?

How to resolve Mobile / Laptop Complaints in India?

1. Contact Mobile / Laptop Manufacturer
If the product is under warranty/guarantee period then contact the company to get it replaced or repaired. The defective product will be replaced with a new one by the company. However, many companies only offer warranties as it works best for them and saves them the pain of replacing every damaged device.

In this case, the product will be not replaced, however, it will be checked upon by the technician free of cost and the faulty parts will be changed but if the damage incurred is physical, it will not be covered under warranty and you will be asked to pay for repairing the part.

However, if you are past the warranty period and incur any damage to your mobile or laptop then you should visit the authorized service center of the company. The service center have a group of people who are specialized in dealing with mobile complaints. They will take up the damaged device and will send it for repair or in some cases will issue you a new device.

This process generally takes about a week or two. Normally there are 3-4 service centers in every city. If a part is defective they will offer a replacement, but will charge your for it. However, many times it has been seen that after servicing the phone/laptop it has encountered new faults/problem and the customer service are unwilling to accept it.

2. Send a Legal Notice
If you are unable to get yur mobile or laptop fixed and are not getting any resolution then the best option would be to send them a legal notice to resolve your complaint. You should engage an experienced lawyer to send legal notice to mobile / laptop company.

3. File case in Consumer Forum
If you do not hear back from the copany after sending legal notice or if they provide you insufficient resolution then it is best to approach your nearest consumer forum. You need not require any lawyer to file a case in consumer forum. You can do it yourself. But if you do not want to take the pain then we at Voxya helps in approaching the consumer forum by preparing the case documents to file consumer forum case. So what are you waiting for? File a Complaint today!

Most Common Issue Reported for Mobile Laptop Complaints

Repair issues

Bad customer support

Sound/speaker issue

Old laptop sold as new

No replacement

Issue not fixed after mutiple service attempt (Asus India) ^Open

I purchased the ASUS ROG Strix G** (G***PR-RV***WS) laptop worth ₹*.* lakh specifically for my academic use, including my pre-final year project which involves development tools like Unity and Unreal Engine. From the beginning, the laptop has...

Jul 21, 2025 by Ajmal Shams

Recurring screen issue after multiple repairs (Nothing ) ^Open

I bought the Nothing CMF Phone * from Flipkart on **th October ****. After * days, the phone’s screen went completely blank and became unresponsive. So, on *th November ****, I took the phone to my nearest service center (Vijaypal Telecom, ...

Jun 24, 2025 by Hritik Saini

Warranty service not provided (Realme Techlife) ^Open

I had bought a Realme Techlife washing machine from Flipkart, along with which I had also taken a *-year complete protection plan from Jeeves, which is still under warranty. Due to some defect in my machine, I requested for service on June **th...

Jun 23, 2025 by Urvishkumar Patel

Google Pixel Manufacturing Defect (Google) ^Open

We bought a Google Pixel in March ****, and started using it fully in October ****. Around April ****, the phone started heating up abnormally and shutting down. This continued for a few time until it shut down and did not restart. We had to do...

Jun 15, 2025 by Aastha Parmar

Product it s quality issue (Samsung Galaxy) ^Open

Purchase in samsung galaxy f** mobile phone But sound quality issue I ask to Flipkart customer care she told samsung service centre by the certificate but if not return the product I am displayed person ...

Mar 22, 2025 by Rajesh Kumar

Faulty service and no refund (Lenovo India Pvt Ltd) ^Open

**th September ****- my lenovo laptop stopped charging **th September ****- I connected with Lenovo premium care and they mentioned battery replacement is required after taking remote access to my laptop. I asked them how can a hardware issue...

Feb 20, 2025 by Bablu Nirmal

Need replacement or refund (Beatxp) ^Open

Unfortunately, my experience with the BeatXP smartwatch has been disappointing. After updating, the smartwatch got bricked and showed "Firmware is temporarily unavailable, please contact the seller for processing"...

Jan 18, 2025 by Irshad Ahamed

Resolution of Laptop Issues and Subscription Access (Lenovo) ^Open

I am raising a formal consumer complaint regarding significant issues with the Lenovo LOQ Series laptop I purchased in November ****. The problems pertain to both the device's functionality and the substandard service provided by Lenovo’s tec...

Jan 12, 2025 by Raj Shah

Prolonged delay in repair of mobile phone under warranty (Honor India) ^Open

Details of the Product: • Brand and Model: Honor X*B (*GB+***Gb) purchased via Amazon (Sold by Darshika Aashiyana Pvt. Ltd) • Purchase Date: **rd March **** • Invoice Number: BOM*-****** • Job Sheet Number: RVSRN******RV******* •...

Dec 27, 2024 by Mohammed Yunus Batcha

Not providing compatible charger with laptop (Lenovo) ^Open

I bought Lenovo's gaming laptop named LOQ on ** Oct **** for rupees **,***. The laptop came with ***w Charging adapter which is not capable to charge this laptop because when i game on this Laptop plugged in, the battery depletes about **% in *...

Nov 15, 2024 by Hitesh Mali

Not honouring warranty (Xiaomi) ^Open

I purchased a Xiaomi groomer from amazon in Oct ****. It stopped charging in the month of Apr ****. I called Xiamo customer service, rep asked me to take it to nearest service center, which I did. Service center insisted on bringing the box tha...

Nov 02, 2024 by Senthil Dhanapal

Request for Refund Replacement Due to Tampered Product Delivery by MOTOROLA (Motorola) ^Open

Iam dissapointed regarding my recent purchase of the MOTOROLA EDGE ** PRO *G , **/*** LUXE LAVENDER. Upon receiving the product, I discovered that it appears to be tampered. As a customer, I expected to receive a brand-new, original product in...

Oct 26, 2024 by Dani Johnson

Replacemet of Defective product (Hp ) ^Open

Printer Is Dead on Arriaval Hp Give me DOA letter but flipkart did not response me yet....

Oct 26, 2024 by Sameer Ahmed

Repair not done in warranty (Xiaome Mi ) ^Open

This is mohammed Imran Ali, one of redme note ** pro customers. I have initiated grievance token twice at Xiaomi ind to register a Complaint Regarding Inadequate Support and Repair Delays. after repeated mails and calls at Xiaomi only further ...

Oct 16, 2024 by Mohammed Imran Ali

Replacement of Laptop (Lenovo) ^Open

I purchased a Lenovo Laptop through Tata Cliq amount Rs. *****. The product was under warranty. On issuing a complaint in laptop, I raised complaint dated ** May ****. Due to repairable part not available with Lenovo, Lenovo issued Dead on Arri...

Oct 15, 2024 by Ankit Tinna

Sale Faulty Laptop (Dell) ^Open

Product Details: Model: Dell Inspiron **** Serial Number: D*CHLX* Purchase Date: July **, **** Place of Purchase: Reliance Digital Issue Summary: Shortly after my purchase, the laptop's motherboard failed within two months. I contacted D...

Oct 15, 2024 by Suhas Yashwant Bhole

Newely Laptop Camera Issue (Lenovo) ^Open

Dear Sir/mam , I recently purchased new loq laptop nd few days later I noticed that the laptop cameras stopped working sometimes when lid of laptop is closing . And everytime when doing video call to someone it just started pop-up that camera ...

Oct 05, 2024 by Ramneek Sharma

Fraudulent Practices and Inadequate Service by Dreamvista Technology Pune (Dreamvista Technology) ^Open

I am writing to file an official complaint against Dreamvista Technology, a DTF printer provider based in Pune. My experience with this company has been extremely disappointing, involving faulty equipment, misleading claims, and a complete lack...

Sep 23, 2024 by Manas Kumar Bauri

Delay In Repair Service (Acer) ^Open

Its Been ** days I've raised the complaint on acer official website on * sep and I just got an case I'd and nothing else. They have no update on it. They said it lastly takes * weeks but its more than * weeks and now I've to take legal actions ...

Sep 22, 2024 by Nikhil Jangir

Mobile service delay and no proper response (Jeeves.co.in) ^Open

My google pixel * got into display problem. Display got blackedout and cannot use the phone anymore. So I reachedout to flipkart as I have opted for additional protection plan while ordering the mobile. And it's wasn't a year yet. Flipkart ask...

Sep 20, 2024 by Divyabharathi S

Croma nashik damaged ipad to multiple cracks (Croma A Tata Product ) ^Closed

I am mentally harassed by croma being heart patient they are torturing me through false mails I have raised the complaint regarding iPad * generation there was single hairline crack when I submitted *there was single hairline crack on iPad...

Nov 29, 2022 by Atique Quazi

Claim denied in warranty period (Samsung) ^Closed

samsung company k khilaf warranty me mobile hone ke baad bhi solution nahi kar ke . request denied kar di jane ke against complaint...

Nov 04, 2022 by gagan kumawat

Laptop issue (Dell India Pvt Limited) ^Closed

This is the worst service I have come across with my laptop which is not even * months old. Iam in touch with Dell support from past * months, which could not help me to resolve it. They had made so many trouble shoot and once they had taken re...

Nov 02, 2022 by Shyam Sankar

Refund not credited (Realme India) ^Closed

Realme *i Mobile Order **/**/**** Realme .com Order No. ****************** Amonut paid And return */**/**** but Amount Not refund Credit ...

Oct 30, 2022 by ashish

Refund not credit (Flipkart) ^Closed

i bought hp laptop from flipkart i ordered on **nd september it got delivered to me on **rd september but the laptop screen is not working. I received this defective product from flipkart, so I tried to replace it on flipkart app but that techn...

Oct 17, 2022 by Vishal Sharma

Destroy my laptop (Shri Sai Computer & Mobile Repairing Shop) ^Closed

Sir i took my laptop to sri sai computers & mobiles shop for repair it had display problem and i paid them then they called me and they told me that laptop is working and one cable has to be replaced and icu has some problem . I said I will s...

Sep 24, 2022 by Mangesh Kamble

My laptop was thrown away refund money and laptop damage part (laptop repairing shop) ^Closed

sir main laptop repair ki shop Mai Mera laptop repair ko diya tha display ki problem thi laptop on condition tha aur maine unko paise bhi diye the **** screen ke but dusare din unka phona aaya aur ve bole ki tumhara laptop thik hai screen bhi c...

Sep 24, 2022 by Mangesh Kamble

Refund not credit (Snapmint Financial Services Pvt.ltd. ) ^Closed

Hi sir mene snapmint se moto g** fusion emi par buy kiya, snapmint ne Flipkart ke throw order Kiya but Flipkart order successfully hone ke baad cancel kardiya snapmint ko to refund Flipkart ne dediya but mene yo snapmint ko advance **** rs diye...

Sep 13, 2022 by Maninder Singh

Refund (Flipkart) ^Closed

meri problem nhi sunrhe hai Flipkart wale one month hogya h koi suwa* nhi h srif bolrhe h ki ** hours ** hours mera mind kaam nhi krrha h me mentali torcher horha h...

Sep 04, 2022 by Aslam Ali

Vivo v20 display ripleshment (Maxbhi.com) ^Closed

mene Vivo v** ki display maxbhi .com se maxbhi ke order display imase ko dekh kar order Kiya but display order imase se difrent hai to compani ne display ripleshment karne se inkar kar diya me chahta hi sir display Galt aae hai mujhe jo order k...

Sep 01, 2022 by Rajendra Singh Ahirwar

Phone damaged while given for servicing (Apple) ^Closed

I had submitted phone with Unicorn - JM road Pune - apple authorized center. For battery drain issue - There was no physical damage to the phone. Later I got call that I can pick my phone so I went there and I saw my phone back panel is broken....

Aug 31, 2022 by Vishal Vivek Aradhye

Phone dead after latest miui update (Poco india) ^Closed

I bought A mobile Poco X*pro from Flipkart on *thmay**** After latest Miui software update my phone has been dead, so I called service center they phone will replace by other phone and will give you other accessories of rate difference. When I ...

May 18, 2022 by Sachin Rayal

Refund not given (Dell) ^Closed

I have been facing blue screen issue on my laptop since * months now. I have talking to Dell customer care and @Dellcares on twitter. I have reinstalled the os system twice and performed every step possible they asked me to. They are repeatedly...

May 05, 2022 by Ananya Jindal

Failure of service (Dell) ^Closed

My case number *********. Filed with Dell in November end and till now no progress is done. Just wasting my time and resources without any proper line of resolvement. Following same steps over and over and thinking to get different outcome is b...

Apr 29, 2022 by Tanish Jamwal

Samsung s20f e5g mobile phone (Samsung) ^Closed

,?* (.M,* ********** *H.* .M*(@ .G*G *>% H*> ,M/**>* * **@ *H (d /G &G* *H.* (>. *G *@ C#> *K **> *Hd .M*(@ ,*A$ *@ .! .G *Hd *H.* .M*(@ G '?>*@ H*G ,>$ * **G *H (d .G*> .( $K * **> *H ? *-KM$> +K*. .G -*G .G*G *@ G...

Apr 22, 2022 by SATYENDRA SINGH

Samsung s20f e5g mobile phone is very heating and hang (Samsung) ^Closed

,?* (.M,* **********...

Apr 22, 2022 by SATYENDRA SINGH

Refund chahiye mera paise (Apka Deals ) ^Closed

mere sath cheat Kiya Gaya hai mujhe Fi ka phone pakda Diya Gaya hai switch off phone joki tuta hai halka sa lekin maine reno** Pro Max mangaya tha please sar meri madad kijiye Mera Paisa mujhe refund kara dijiye main bahut pareshan hun aap ke b...

Mar 20, 2022 by fargeen Asrafi

Asus rog 5 multiple motherboard failures (Asus India) ^Closed

I bought Asus ROG* phone **GB ram/ *** GB storage from flipkart on June **** for Rs ***** under nocost emi using my credit card. First few months everything went fine. On November **th **** my wifi/hotspot stopped working. I searched google for...

Dec 22, 2021 by Harish S

Worst service experience with HP (Hp Laptap) ^Closed

Dear Sir / Madam, I have recently purchased a Hp laptop from one of your authorized dealer. Hp laptop **-DU **** TX -BATCH NO – CND****VSB date of purchase – **-**-**** but the experience is not as pleasant as it should have been. Even I, m...

Dec 07, 2021 by Rajesh pillai

Rs 5000 Cashback Not Given (Mi com in) ^Closed

Grievance Number: ******* Grievance Reg Date: ****-**-** **:**:** Complainant Name : SOMNATH DEY Complainant Contact No : ********** Mode : By Web Complaint Type : Complaint State : KARNATAKA Purchase City : Devanahalli Sector : E-Commerce...

Jul 27, 2021 by SOMNATH DEY