Xiaomi
- Not honouring warranty Open
Senthil Dhanapal filed this complaint against Xiaomi on Nov 02, 2024
I purchased a Xiaomi groomer from amazon in Oct ****. It stopped charging in the month of Apr ****. I called Xiamo customer service, rep asked me to take it to nearest service center, which I did. Service center insisted on bringing the box that came with it. I told them I don't have the box but I have the warranty slip and the invoice. But they insisted for the box and denied the warranty. Also, didn't provide me a denial letter despite asking for it. Nowhere in the invoice or in the warranty slip, Xiaomi has mentioned the keep the box during the warranty period. And then I followed up with Xiaomi via email and amazon via email and calls but no success.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Xiaomi
Resolved
Frustrated? File a Complaint
Make My Trip
"I am happy with the support & fast output from the Voxya team. I suggest other consumers to use it and win the battle for their rights."
Nirav Shukla
Related Complaints
Xiaomi - Mobile diaplay damaged by staff Closed
Mobile display damaged by staff engineer during battery changed. They refuge to listen my complaint. ...
May 20, 2024 by Gulvesh
Xiaomi - Repair parts deficit Closed
Hello, I want to complaint about not getting parts to repair my Xiaomi K**i in Kolkata. I have literally contacted every authorised service centre as well for the frame and display of my device which got damaged and it's pathetic and disappoi...
Nov 09, 2023 by Saeed Anwar
Xiaomi - Returnrefund issue fraud Closed
it's Xiaomi email noreply@in.passport.xiaomi.com Service.in@xiaomi.com order id **************** transaction no ************ date of purchase **th September **** they accept their mistake but not ready to refund my amount please refund my amo...
Oct 30, 2023 by Srinivas
Xiaomi - My new trimmer stops functioning within a couple of months Closed
I bought a new Xiaomi Mi Grooming kit worth Rs.**** INR couple of months back. I've used it only twice and now all of a sudden the trimmer stops functioning. Since I have one year warranty thought of replacing with a new good item. So I sent ...
Oct 13, 2023 by Gokul
Xiaomi - Cheating Closed
the product which ibought was repeatedly going to service forevery *-* months the problem is being repeated continously..the service centre and customercare are not providing me with sufficient justice..they simply servicing the device and tell...
Jul 14, 2023 by B.Arun Singh
