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E Commerce Complaints

Electronic Commerce or E-Commerce refers to the buying and selling of products or services on online portals through the Internet. E-Commerce sales have skyrocketed in the last decade as it is considered to be the best, most effective way for buying and selling online.

Online shopping sites such as Flipkart, Amazon, Snapdeal, Myntra, Ebay are common examples. It is also customer friendly as the consumer can sit at home and browse through various products and purchase the product which he likes.

<center><img src="https://voxya.com/img/resolve-complaints-at-voxya.webp" style="height:auto; max-width:100%;" alt="ecommerce complaints in India" /></center>

E-commerce Complaints / Scams / online Frauds

So far more than 1 lac e-commerce websites have already been registered in India. However, not all that glitters is gold. It is shocking to note that more than 20% of the total E-commerce sites are fraud / fake as they try to lure money from consumers by offering them whooping discounts.

It is important to be aware of these websites. E-Commerce frauds / scams are quite prevalent in almost all the cities in India like New Delhi, Mumbai, Pune, Kolkata, Chennai, Bangalore etc. The most common types of E-commerce frauds include Gift Card Fraud, asking for Card details, product not delivered, offering jobs abroad, fake products etc.

Most of these fake E-commerce sites will offer insane discounts such as 80% or even 90% which then catches the eye of the consumer. Many fraud E-commerce sites also claim that you have won a gift card and on purchasing something from their website you will get Car or a huge TV in return.

It is important to be aware of these fraudulent websites and not be lured away by their trap. It is equally important to first read the review of the E-Commerce website that you are willing to purchase from. Also, no trustworthy E-commerce website will ever call you to ask for Card details, because if they do, it is likely a fraud.

Thereby one should be careful of all these scams and should purchase only from the well known sites. But recently a lot of people started having bad experiences with these famous e-commerce companies as well.

Types of E-commerce Complaints or Online Scams

The most popular or widely seen e-commerce complaints are:

- Missing product in the order
- Receiving damaged product in the order
- Receiving low-quality product or cheap imitation
- Receiving Fake counterfeit product
- Getting no refund / replacement from company
- Getting no customer support
- No delivery of product or service

However, what should be done if somehow even these well known online shopping websites have made a mistake and are unwilling to refund or replace the product?

How to resolve E-commerce Complaints?


1. Contact Company Support:
First and foremost you should try to raise the complaint at their portal itself as they value the customer's feedback so they would be willing to help them resolve the complaint.

Various E-commerce websites have a 24*7 helpline portal especially for consumers. The customer care number of some leading E-commerce websites in India are:

Amazon Customer Care No. - 1800 3000 9009
Flipkart Customer Care No. - 1800 208 9898
Myntra Customer Care No. - 080 6156 1999
Jabong Customer Care No. - 0124 612 8000
Snapdeal Customer Care No. - 092126 92126
Shopclues Customer Care No. - 0124 441 4888
Paytm Customer Care No. - 0120-4456-456

2. Contact through Social Media:
Secondly, you should try reaching out to companies through Social Media. It does not matter whether you are in Mumbai, Pune, Bangalore or Patna, Social media is one of the most important feedback channels for people and the brands usually have teams to monitor the complaints.

3. Send Legal Notice:
Thirdly, consumers can take legal action against companies and can send legal notices to ecommerce companies. Check below to know how to send a legal notice to the company?

Step 1: Firstly, get a legal notice drafted by a lawyer.
Step 2: Check it properly and make sure it is signed by a lawyer.
Step 3: Keep a copy of it for future purposes.
Step 4: Send the legal notice to the e-commerce company by registered post.
Step 5: Keep the slip or delivery report for evidence.

4. File consumer forum case:
You should approach the consumer forum if you do not get any resolution from the company. Consumer forum / consumer court deals with consumer complaints and helps in getting justice if your rights as a consumer have been violated.

E-commerce fraud is the most complained about category at Voxya as it accounts for more than 33% of the total complaints received at our platform. In this article, you saw all the possible ways to resolve eCommerce complaints but if you can’t manage to do these things on your own, then Voxya is there for you! Voxya has helped thousands of people to get their ecommerce complaints resolved. So, If you are looking for quick help then <a href="https://voxya.com/file-consumer-complaint?ref=onlComp">File a Complaint</a> at Voxya.

Most Common Issue Reported for E Commerce Complaints

Missing product

Damaged product

Low-quality product

Fake product

Wrong product

No refund/replacement

No delivery

No Customer support

Credit Card Fraud (Nobroker Rent Payment) ^Open

Some one from Nobroker rent payment merchant claims to be RBL bank person and hacked my credit card details and swipe the *****/-...

Aug 01, 2021 by Pratik Gohil

Wrong product delivered (Dresyz com) ^Open

So i ordered a shirt from this website dresyz.com and they delivered a wrong and a bad quality product and even their number is not at all contactable. I cannot reach them and they are not even responding. My money is wasted on some bad qualit...

Aug 01, 2021 by Kritika Sharma

NON ACKNOWLEDGEMENT AND NON REFUND BY AMAZON INDIA PIBOX AND APPARIO RETAIL (Appario Retail Private Limited) ^Open

DURING PRIME PROMOTION BY AMAZON INDIA , I MADE PAYMENT FOR A NON ESSENTIAL ITEM CALLED MICRO HDMI TO HDMI CABLE FOR SMARTPHONE OPPO A* TO TCL SAMART TV BASED ON DETAILS AVAILABLE FROM GOOGLE AND AMAZON PRIME. AFTER OPENING THE PARCEL I FOUND T...

Aug 01, 2021 by HARIHARAN VENKATACHALAM

Instagram Fraud (Pakistanitrousseau) ^Open

I have ordered * dress from this Instagram Seller in the Month of April **** still have not received my order nor my refund. ...

Aug 01, 2021 by Alfia Khan

Warranty Scam by Flipkart Jeeves Consumer Services (Jeeves ) ^Open

Jeeves didn't replace or repair my tv till now.i purchase Jeeves extended warrenty.they reply me to refund **% but I don't want what can I do with **% money I need replacement or repair. The TV has problem in the screen display....

Aug 01, 2021 by Maheswara Kaimal

Need Help to get refund against my booking with MMT (Make my trip) ^Open

I booked a room in The Vegabound Inn, in Silliguri for * nights and * day and it was pre-paid and non refundable and once I checked in into hotel, I dint find it as per the photos which were displayed on website, room is in miserable condition,...

Aug 01, 2021 by Akshay Maheshwari

Gave misleading information took the advance Now when i am asking refund they are denying I have not (Berkowits hair skin Clinic) ^Open

Hi, I visited the berkowits Rajouri branch on Friday to consult about laser hair removal. The counsellor who was not the doctor gave misleading & incomplete information about the treatment. She did not examine my skin also.. Basis the informat...

Aug 01, 2021 by Shefali jain

Not issuing Refund after return (Moon Goddess Couture Panampilly Nagar Kochi) ^Open

I Ordered A Kurthi For Rs.****+** Shipping From MoonGoddess Couture, Panampilly Nagar, Kochi, Through Their Whatsapp Business Account (+** ****-******) On November **th **** And After Constant Calls, Got It Delivered On February ****. I Asked F...

Aug 01, 2021 by Fiona Saju

Harassment by red carpet and blackmail for money (Red carpet) ^Open

I always paid my emis on red carpet but they keep adding high interest and extra money of no meaning and started harassing me and calling my relatives even i always attend their calls please help me and save from them...

Aug 01, 2021 by Gourav bandral

Extended Warranty Services delayed intentionally (Jeeves ) ^Open

To, Head Office (Bangalore): Jeeves Consumer Services Private Limited Buildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru-******, Karnataka, India Compilation ...

Jul 30, 2021 by Aloke Bhattacharya

Facebook restricted my account without any reason (Facebook) ^Open

I had ad account with facebook which I stopped using. It was idle for more than a year. I again wanted to start advertising but to my surprise my account was restricted and this happend the moment I added INR *,*** in my account. I dod everythi...

Jul 30, 2021 by Nidhi Kapoor sawhney

Unreasonable delay in order (Fashchic 15) ^Open

I ordered from this website called Fashchic ** on **th June **** after going through their Instagram page. I received the conformation mail for the same. On the same day I received another mail from them claiming my order has been processed. o...

Jul 30, 2021 by Rhythm Kalra

Extremely poor after sale service of Pepperfry furniture (Peppefry) ^Open

I bought a wooden console table from Pepperfry outlet Delhi south extension. Before the purchase, they were after me so as to get confirmation that when will I visit the store and make purchases. finally, I bought five different pieces of furni...

Jul 30, 2021 by Anupama rai

Warranty product not delivered (Boult audio) ^Open

I bought airbass combuds from flipkart and withing * months it came with the technical issue as the charging issue. i registered the complaint still it is not reolved even the defevtive product pickedup but no update is being provided till now...

Jul 29, 2021 by SANJAY TIWARI

Worst experience with HP laptop and their service (Hewlett Packard Enterprise India Private Limited) ^Open

I had purchased a HP Envy X*** laptop on January *, **** from Balajee Infosys- Chotee Kalyani, Muzaffarpur, Bihar (Bill No.- **/**-******. Amount- Rs *****). Under an offer I also bought HP Care Pack (HP *y NextBusDay Onsite NB SVC) worth Rs **...

Jul 29, 2021 by Sumant Kumar

Warranty issue (Oneplus India) ^Open

The phone's screen started showing blue ink on the right upper corner of the screen and it gradually spread to the entire screen. When I approached to the service center ( same as mentioned above) they denied to cover it under warranty stating ...

Jul 29, 2021 by Aparna Bajpai

DEFECTIVE OR DAMAGE MATERIAL SUPPLIED (Bajaj Electricals Ltd ) ^Open

I had Purchased Bajaj Supreme Plus ****rpm Grey Air Circulator Wall Fan, Sweep: *** mm which we had received on ** july **** at *.** PM. after openning of Packet we found the material is Defective or damage. we had raised Complaint to Moglix on...

Jul 28, 2021 by KUNDAN SINGH

Empty box delivered (Myntra) ^Open

A friend of mine gifted me a Crossbeat Ace smart watch from his account through Order No. *******-*******-******* (he actually purchased seven watches for seven different people to be delivered at seven different addresses, all orders on same d...

Jul 28, 2021 by Brijesh Gupta

Package not delivered (Dhrithii Chennai ) ^Open

I, Sangeetha Srinivas, from Bangalore followed “DHRITHII CHENNAI”, a jewellery designer seller on Instagram and believing it to be genuine ordered * sets of artificial jewellery worth Rs.****/-. The same was ordered on **.**.****. However,...

Jul 28, 2021 by Sangeetha Srinivas

Smart Watch Issue (Samsung Galaxy Smart Watch) ^Open

I purchased samsung smart watch active * on jan **** worth *****. it was nice working upto **/*/**** but suddenly it was not getting charged. I went to service center but the service center people are telling the water as entered into your watc...

Jul 28, 2021 by Muralidhara H

Wrong product received (Amazify ) ^Closed

I ordered hifi airpods but received the wrong product. I paid **** Rs in cash. The customer service is not even responding....

Apr 30, 2019 by Sivadeep nallana

Wrong delivery received (Limeline) ^Closed

I have ordered one Kurti from Limeline between ***-*** INR date around **th April. Today on **th April I have received one courier through speed post. I have found one useless old saree cloth inside the package. First time I have ordered from t...

Apr 30, 2019 by Harshin Sharma

Cheating people with huge discounts (Edealskart.com) ^Closed

I had ordered an Apple Watch with Edealskart on **th April and the payment was made on the same day through internet banking. I haven’t received the product nor the concerned person is responding for the phone calls and for the text messages....

Apr 30, 2019 by Fairoz

Sent cheap quality different sarees (Saribhandar) ^Closed

I have ordered two Saree from their collection what appeared on their site stating it's pure linen. But I received two duplicate Sarees of different material and entirely different colour and design. I really feel cheated. I have sent emails bu...

Apr 30, 2019 by Saratha Subash

Fraud online website (Vistaclothes.com) ^Closed

I ordered a Kurti on www.vistaclothes.com on **th Apr for *** Rs. However, I have not received the product yet and the website is also not working now. Their contact number is switched off and they don't reply emails as well....

Apr 29, 2019 by Siddharth Sheth

Order not confirmed (Oriflame) ^Closed

Without any order confirmation, my balance was deducted for two times. I need my money back. Please help....

Apr 29, 2019 by Trishna gogoi

Supply of defective sarees (Aonecart.com) ^Closed

*. I want to return both the sarees delivered by Aonecart (Order AOC-**/**-****) on ** April ****. *. Didi Chiku & Brown Pleasant Soft Silk Saree With Blouse Piece ( Hathi-Chiku-Brown) is defective with two thick yellow stripes on the pallu. ...

Apr 29, 2019 by Sourav Sen

Wrong item delivered (Jubliworld ) ^Closed

I am very poor. I am working in the fields. The Jubliworld has sent me the wrong product. I want that company to refund my money. Please help me *** is a big amount for me....

Apr 29, 2019 by Karan

Package not delivered (Saraa Imam) ^Closed

I paid ****/- for a dress on the *th of March. The package yet not delivered. They never reply. They said the packet got lost and said we will resend you but again the same thing happening. They don't pick calls. They remain online but they don...

Apr 29, 2019 by Puja Verma

Product received as a defective and not working (Mini WiFi Security Camera) ^Closed

Product received as a defective. On the first day, we tried to use it and found that it is not working at all. Please do the needful. ...

Apr 29, 2019 by JAVID MALIK

Wrong product delivered (Lime line) ^Closed

Lime line company is fake. Please do not order anything from this site. I ordered Kurti and received saree of bad quality not of any use. Please help....

Apr 29, 2019 by Pooja saxena

Non delivery of mobile (Shopupi) ^Closed

Shopupi kindly delivery my mobile set Redmi Note * pro as early as possible or return my money Rs. *****/- otherwise we are taking legal action against your company and you. My order ID - ********....

Apr 29, 2019 by Vijay shanker srivastava

Wrong order delivered (Limeline.in) ^Closed

I ordered two designer dress but they delivered two damaged sarees and cheated us online they showing designer dress and cheating by damaged sarees. I am scared of online shopping now. Please help me. ...

Apr 29, 2019 by Shaheen munawar

Different order received (Limeline Online Shopper) ^Closed

Hmne designer kurti *** order kiya tha bt Saari aa gyi iske. Baad me hmne return form bhi fill kiya bt koi response nhi aa raha. Inke executive phone pick nhi kr rahe aur mail ka koi reply nhi aa raha h....

Apr 29, 2019 by Arya Pandit

Remove the fraud website (Bookwindow) ^Closed

There is a website bookwindow.in which is of online shopping for books. I purchased a book cost Rs. ***/- on **th April but I didn't get any response so I mailed them then. A mail came that book is out of stock. I send the Patym number also for...

Apr 29, 2019 by Rita Nagar

Different product received (Jubliworld ) ^Closed

The wrong item delivered. Smartwatch has been ordered and they deliver a sports watch. When I try to refund and return the order they were not giving a single answer. Such fraud should be banned....

Apr 29, 2019 by Jatin patel

Cheated by this company (Halaplay.com) ^Closed

Halaplay blocked my account without any reason and cleared my **** Rs balance. It cheated with me. Please help....

Apr 29, 2019 by Manoj Kumar

Installation service not provided (Jeeves Consumer Services Private Limited) ^Closed

I have purchased a TV from Flipkart. The details on the Flipkart stated that the free installation and demo will be done by Jeeves company on the day next to the delivery. Day *: In the morning I got a message that the service engineer is assi...

Apr 29, 2019 by Yash Dave

Wrong order delivered (South Sarees) ^Closed

I purchased a red colour printed saree of Rs **** from south sarees online. They delivered me a plain saree which is totally different from the picture which was shown in the advertisement. By mailing, they told they will not receive the saree....

Apr 28, 2019 by Jamini barik

Received empty package (Amazon.in) ^Closed

I placed an order # ***-*******-******* on **th April. My delivery date was **nd April but when the product was delivered I said to the delivery executive to open it in front of me. He said, " if any problem occurs you simply contact customer ...

Apr 28, 2019 by RAJNI KANT MISHRA

Resolved

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Ajay Masih
Complaint filed against: Cleartrip

Resolved

"We won the case! Flipkart has refunded my subscription cost. Thanks for your help."

Ankit Kumar
Complaint filed against: Flipkart

Resolved

"The company immediately dispatched the vehicle within 3 days of receiving the legal notice from Voxya. Thanks to team Voxya as I have received the vehicle now. "

Binoy T
Complaint filed against: Maruti Suzuki

Resolved

"Voxya is like an angle! I was unable to explain my case to lawyers, but I explained it easily at Voxya and got my dream career. Thanks kahena bhi kam hoga, kyuki meri life ban gayi hai."

Khushbu
Complaint filed against: Maharaja Sayajirao University

Resolved

"Voxya helped me to make my case strong and get refund from the company. Thanks Voxya."

Vyshak Suresh
Complaint filed against: Vikinterio Furniture

Resolved

"I'm very impressed with the entire experience and very thankful that I got my money back. I have already recommended Voxya to my friends. Thank you once again for everything."

Shikha Agarwal
Complaint filed against: Trendize

Resolved

"Thank you so much to Voxya.com. Legal Notice really worked and Byjus had to refund my amount and cancel the loan. Thanks once again Voxya. "

Ramachal V
Complaint filed against: Byjus

Resolved

"The sales manager of the KFC agreed to add an additional product worth Rs.450 on my next KFC order from their outlet and he did that without any issues. Thanks to Voxya for helping in getting this sorted!"

Kimi Shrivastava
Complaint filed against: KFC

Resolved

"Thanks a lot Voxya, I was able to downgrade and get a refund. Voxya is revolutionary in bridging the gap between the Brands and Consumers in resolving issues. Appreciate your efforts! "

Sibi
Complaint filed against: No Broker

Resolved

"My complaint is resolved. I am truly satisfied by Voxya team ....and I received my refund ...thank you Voxya team! "

Shrishthi
Complaint filed against: Y Axis Overseas

Resolved

"I am delighted with the Voxya team, in 2 days they resolved everything for me. Thank you for all the support and quick action. "

Chandan K S
Complaint filed against: Yamaha Motor

Resolved

"After 13 days and after lot of struggles, ACT Team changed the faulty Internet cables. Now Internet is restored back. With VOXYA's efforts, got faster resolution."

Karthikeyan M
Complaint filed against: Act Fibernet

Resolved

"I have received my refund today, bringing closure to the scam case I was fighting. Thank you for your tireless efforts, expertise, and unwavering commitment to consumer rights."

Archana R
Complaint filed against: Royals Moonlight Resort

Resolved

"The hotel refunded the entire amount of stay ...thanks a lot to voxya... You guys are doing a great and noble job ...God bless you guys."

Mahesh K
Complaint filed against: OYO

Resolved

"My plan was reinstated with extended time limit from No Broker. Thanks to Voxya team for their kind support."

Vikram B
Complaint filed against: Nobroker

Resolved

"My complaint is resolved.Thank you voxya team from saving me from mental trauma... kudos."

Monika P
Complaint filed against: Mpokket App

Resolved

"I am very satisfied with Voxya Team. They helped me resolve this issue quickly."

Nishant Kumar
Complaint filed against: Hitachi AC

Resolved

"I am literally amazed what this platform can do. I was following up for refund from last 3 months but after I filed complaint with Voxya, I received my refund in just 2 days. "

Vadaria J R
Complaint filed against: Smartbuy

Resolved

"I'm very happy to inform you that this issue has been resolved today I've received my refund. !!!Thank you Voxya Team!!! "

Adil Khan
Complaint filed against: Udaan

Resolved

"I am very satisfied with Voxya services. They helped me to get the refund quickly."

Rebecca N
Complaint filed against: Thomas Cook

Resolved

"Whirlpool refunded my money after the legal notice was sent to them. In less than 4 months this issue was resolved, which probably would have taken years otherwise. THANK YOU."

Balaji C
Complaint filed against: Whirlpool India

Resolved

"I almost gave up asking Cleartrip for refund and was about to file case in a Consumer Court for harassment & loss. But after complaining at Voxya, they responded and initiated the refund. "

Madhu Chandra
Complaint filed against: Cleartrip

Resolved

"Thanks Voxya. You made it possible for a refund. Appreciate such cause. Thanks to NoBroker too for finally refunding service charge."

Roshan
Complaint filed against: No Broker

Resolved

"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"

Mamta D
Complaint filed against: Byju's

Resolved

"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"

Swati Bandana
Complaint filed against: Kurlon Mattress

Resolved

"I am very happy with Voxya Team. They helped me to resolve my complaint quickly. Thanks, Voxya. I will recommend Voxya to everyone."

Mayur Pande
Complaint filed against: Yatra.com

Resolved

"I am very happy with the prompt actions and updates by Voxya. Lawyer was quick to draft & send the legal notice. Kindly close complaint as the refund has been credited."

Prashanth Rao
Complaint filed against: NoBroker

Resolved

"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."

Ananya Jindal
Complaint filed against: Dell

Resolved

"Voxya helped me send out a legal notice without much hassle which must have prompted MMT to react and resolve the matter. Thank you! "

Vishal Pawar
Complaint filed against: MakeMyTrip

Resolved

"Thank you Voxya team for helping me with the issue. I am amazed how fast the issue got resolved (within a day) which had been getting dragged since 20 days. Thanks again!"

Kimi Shrivastava
Complaint filed against: GoFirst Airlines

Resolved

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Syed Noorul Arefeen
Complaint filed against: Meesho

Resolved

"My two years of blood and sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice from your side. Thank you!"

Sachin A Rosario
Complaint filed against: Pepperfry

Resolved

"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."

Guru Magavi
Complaint filed against: Reliance Digital

Resolved

"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."

Rajani Kanth C
Complaint filed against: Rapido

Resolved

"With your help I have received a full refund. Genuine platforms like Voxya are rare to find. Would love to see Voxya reach greater heights. Thank you for your prompt and professional responses."

Nisha Bedi
Complaint filed against: Paio Accessories

Resolved

"OYO has initiated a full refund within no time, only because of your help Voxya. Thanks a lot for the support."

Roshin A Rahman
Complaint filed against: OYO

Resolved

"I'm very surprised. Really surprised with the things that happened so fast and quick resolution was provided. Thanks to Voxya and would love to share this story with all of my friends and family."

Jithendra Babu
Complaint filed against: Red Apple Fashion

Resolved

"I got my refund back in my bank Account. Thank you Voxya team for all your support and follow ups."

Hardik Bhalsod
Complaint filed against: Happy Easy Go

Resolved

"My refund has been credited to my account. Thanks to Voxya and Mamaearth."

Takhellambam M
Complaint filed against: MamaEarth

Resolved

"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"

Abhijit Dhote
Complaint filed against: Weddingz.in

Resolved

"I really thank you Voxya support team for quick support on Travolook refund issues, I got my refund amount. Indeed appreciate your quick help."

Santosh Dash
Complaint filed against: Travolook

Resolved

"Thanks Voxya for helping to resolve the issue."

Kadem Nagaraj G
Complaint filed against: Powermax Fitness

Resolved

"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."

Rakesh Mari
Complaint filed against: Goibibo

Resolved

"I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied."

Preeti Anandan
Complaint filed against: Thrillophilia Adventure

Resolved

"I am very satisfied as I got an instant resolution from make my trip for my grievance."

Varun Kuzhikattil
Complaint filed against: MakeMyTrip

Resolved

"Thank you voxya team, my complaint has been listened to after posted at Voxya.com and they reverted to solve my issue. Thanks for this support Voxya team!"

Rajiv Kinger
Complaint filed against: NoBroker

Resolved

"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."

Mohd Afnan
Complaint filed against: MakeMyTrip

Resolved

"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."

Mohammed Abdulrahim A
Complaint filed against: Dell

Resolved

"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."

Parvathy M
Complaint filed against: Air Asia

Resolved

"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."

Kannan Vanangamudi
Complaint filed against: Goibibo

Resolved

"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."

Leela Sai M Guggilam
Complaint filed against: Asus

Resolved

"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."

Arijit Sengupta
Complaint filed against: PepperFry

Resolved

"Thank you soo much Voxya. After your Social Campaign and your email, AirIndia Express made correction in the Passenger name today."

Sulinder Singh
Complaint filed against: AirIndia Express

Resolved

"Because of you guys I received my hard earned money. Thanks a lot Voxya team for helping me in getting a refund from Travolook."

Nasir Karim
Complaint filed against: Travolook

Resolved

"Very nice service thanks a lot to you Voxya for supporting me. I will recommend Voxya to everyone!"

Rahul Sharma
Complaint filed against: CoinDCX

Resolved

"I am very satisfied with Voxya. It just gave me the double power to fight and finally my problem was solved! One of the finest site. Voxya, let the fight for justice continues."

Asish Behera
Complaint filed against: Nurserylive.com

Resolved

"I am happy with the support & fast output from the Voxya team. I suggest other consumers to use it and win the battle for their rights."

Nirav Shukla
Complaint filed against: Make My Trip

Resolved

"I am thankful to Voxya team for resolving my complaint within few days."

Rupak Mitra
Complaint filed against: Goibibo

Resolved

"Unbelievably fast and prompt result! I got my refund sooner than I expected. Thank you guys."

Saqib Khan
Complaint filed against: Teams Group

Resolved

"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."

SUNDARAPANDIAN M
Complaint filed against: Byjus

Resolved

"When no one is there to help you, Voxya is there. Voxya team helped me to get my refund when no helpline was provided by the bus vendor. Its a good initiative and I recommend it highly."

Krishan Sharma
Complaint filed against: Yatra.com

Resolved

"In this pandemic, Voxya helped me to get my hard earned money back. I've no words to explain how happy I am. If you are duped by online scams, come to Voxya for help."

Sainathan G Iyer
Complaint filed against: Travolook

Resolved

"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."

Samit Brahmachari
Complaint filed against: OYO Hotels

Resolved

"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."

Debalina Ghosh
Complaint filed against: OntheShop

Resolved

"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"

S Harish
Complaint filed against: Xiaomi Mobiles

Resolved

"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."

Shruti Karanth
Complaint filed against: Swiggy

Resolved

"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"

Vasanthkumar K
Complaint filed against: Profit Aim Research

Resolved

"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."

Kaushik Mandal
Complaint filed against: Pepperfry.com

Resolved

"Great Work by Voxya. I was waiting for a refund for 1.5 years. But after using Voxya, I received my refund within 1-2 months. Thanks!"

NAGA TEJA RAM K
Complaint filed against: Cleartrip

Resolved

"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."

Aman Verma
Complaint filed against: Flipkart

Resolved

"I was struggling from last one month for refund. But when Voxya started social campaign, the CEO of Zebpay contacted me directly to refund the amount. Billion thanks!"

Rahul Parmar
Complaint filed against: ZebPay

Resolved

"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"

Mrunmayee Palsule
Complaint filed against: HappyEasyGo

Resolved

"The social media sharing helped me a lot. I am thankful to Voxya for helping me. Thanks"

Kshitiz
Complaint filed against: Samsung

Resolved

"Awesome and kudos to the team, I am feeling blessed to have someone to hear and resolve our issues."

Manpreet K
Complaint filed against: Zomato

Resolved

"Thanks to Voxya, I have got the refund back from Byjus :)"

Mohammad Ashfaque
Complaint filed against: Byjus

Resolved

"I'm thankful to team Voxya for their instant help & support. I got reply from Shinehunts which I was not getting earlier. I will recommend this useful platform."

Abhilasha Bajpai
Complaint filed against: Shinehunts

Resolved

"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."

Kushal Prahladbhai Prajapati
Complaint filed against: PayTM

Resolved

"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"

Jyotiranjan Pradhan
Complaint filed against: Club Mahindra Holidays

Resolved

"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."

Deba Prasad Mohanty
Complaint filed against: Razorpay

Resolved

"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."

Nirmala Mary
Complaint filed against: Flipkart

Resolved

"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."

Purushothama N
Complaint filed against: Max Serve Solutions Pvt Ltd

Resolved

"Bajaj Finserv refunded my amount. Voxya, thank you for your support."

Kantharaju HS
Complaint filed against: Bajaj Finserv

Resolved

"Thank you Voxya for your help and support. I got my refund from Club Mahindra."

Chaturbhuj Singh
Complaint filed against: Club Mahindra Holidays

Resolved

"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."

Prince Kumar
Complaint filed against: Amazon

Resolved

"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."

Vijayasimha Ajarananda
Complaint filed against: Robu.in

Resolved

"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."

Tangella Mallikarjuna Raju
Complaint filed against: Clear Trip

Resolved

"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."

G Rajendra Prasad
Complaint filed against: Investment Reasearch Advisor

Resolved

"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."

Rohit Kumar
Complaint filed against: Swiggy

Resolved

"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."

MOHIT SONI
Complaint filed against: Yatra

Resolved

"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."

Nithin Das
Complaint filed against: Oyo Hotel

Resolved

"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."

Abhishek Yadav
Complaint filed against: Amazon.in

Resolved

"The issue is resolved and Cheque received from Airtel. Thanks for helping me in this issue highly appreciated!"

Raja Rajangam
Complaint filed against: Airtel Digital Tv

Resolved

"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."

Naveen R Kumar
Complaint filed against: Yatra.com

Resolved

"A big and a loud thank you to Voxya. I was in doubt whether my vehicle will get registered or not. It was not possible to get this done without you people."

Mohammed Siraj Ali
Complaint filed against: Jasper Industries

Resolved

"Thank you so much Voxya I am fully satisfied with your quick service."

Avinash Kumar
Complaint filed against: Swiggy

Resolved

"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."

TCS Prasad
Complaint filed against: Spice Jet

Resolved

"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"

Sushil Mathew
Complaint filed against: Hathway Broadband Internet

Resolved

"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."

Darshan Kumar Patel
Complaint filed against: OYO Rooms

Resolved

"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."

Prabhakar Chaturvedi
Complaint filed against: Flipkart

Resolved

"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "

Rakesh Shinde
Complaint filed against: Swiggy

Resolved

"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."

Mannu Datta
Complaint filed against: Tatasky

Resolved

"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."

Asif Belim
Complaint filed against: OYO Rooms

Resolved

"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."

Anubhav Guha
Complaint filed against: Pepperfry

Resolved

"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."

Prasanth Didla
Complaint filed against: Delhivery

Resolved

"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."

Hiteshbhai Jodhani
Complaint filed against: PhonePe

Resolved

"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."

Zeeshan
Complaint filed against: Labbaik Umrahs

Resolved

"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."

Syed Shabeer
Complaint filed against: Wisdom Jobs

Resolved

"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."

Raunak Surana
Complaint filed against: Swiggy

Resolved

"Its wonderful to have Voxya for resolving complaints for unsatisfactory services provided by the companies. My complaint has been resolved. Thank you so much!"

Jyoti Chaudhari
Complaint filed against: ClickOurStore

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