File a Complaint against ZoomCar
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Case Details
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Personal Info
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Resolution
ZoomCar
If you are searching for ZoomCar Review on internet then you have reached the right place. You can read the full ZoomCar Reviews here. Get answer to questions like if ZoomCar is real or fake? ZoomCar is legit or scam? if ZoomCar is safe? All ZoomCar reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for ZoomCar so that it help others to make wise decisions. The Consumer satisfaction score of ZoomCar is 50.83% because out of 120 consumer complaints, only 61 are resolved.
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How to resolve ZoomCar complaints online
If you want to complain about a problem that relates to ZoomCar, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from ZoomCar by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against ZoomCar?
If you are not satisfied with ZoomCar, file a complaint now:
1. Go to "File a Complaint" form
2. Choose ZoomCar and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from ZoomCar
But before filing a complaint, you should
a. Contact the customer support of ZoomCar first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with ZoomCar
Find the contact details of ZoomCar to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against ZoomCar to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in ZoomCar to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
ZoomCar - Zoomcar not provided refund for tyre damage Closed
While driving car tyre was damaged. We didn’t exceed speed limit within the speed limit tyre got damaged , before tyre change I confirmed with zoom car they said they will refund amount but still not refunded amount ...
Feb 09, 2024 by Nikhil Boralkar
ZoomCar - I have cancelled my Zoomcar drive but still they did not refund my amount Closed
I have book rental car on zoom app in zoom car. But I cancelled the trip before a month of riding as per zoom car policy they have to refund my amount.But they did not refund my amount still kindly do need fully of this ...
Jan 08, 2024 by Suprith
ZoomCar - The refund has been successful from zoom car but my account has not received the refund Closed
The refund has been successful from zoom car but my account has not received the refund...
Dec 27, 2023 by Shubham khandagale
ZoomCar - Zoomcar app deducted amount and app not showing the booking Open
I have downloaded Zoomcar application and already I have an account where I made a booking. Recently there was an update and the app could not recognise my mobile number. It said Token error. I have downloaded an older version of the app and I...
Dec 17, 2023 by Nanda Kishore Kakani
ZoomCar - Refund related issue Closed
On ** sep **** I booked a five day trip in pune through zoomcar. I pay rupees **** by online gpay on same day. On next day just before starting my trip my booking is cancelled by zoomcar authority . They put a profile rejection reson behind it....
Nov 17, 2023 by Chandradip Ulhas Ramteke
ZoomCar - Refund not initiated Closed
Zoomcar itself had cancelled my booking and refund has not initiated by today after * months...
Nov 13, 2023 by Mahima Mishra
ZoomCar - No refund issued Closed
I booked a Hyundai Eon **** car for travel on Sept *th ****. I paid the entire amount of Rs**** by credit card. When I went to pick up the car, they could not verify my profile due to systems issue on their side. So I could not use the car. Th...
Oct 26, 2023 by Satish Betadpur
ZoomCar - Couldn t find car Closed
I didn't use your car because I couldn't find it at the given location. I arrived at the location at *:** pm and attempted to contact the host through the app until *:** pm. Unfortunately, there was no direct number provided to contact the host...
Oct 22, 2023 by Rohit Bhatia
ZoomCar - Didn t got refund Closed
I booked a car on zoomcar, i was going to host to pick the car but the host weren’t responding so I canceled the booking but didn’t refund from last * day, and they are not replying ...
Oct 10, 2023 by Aditya
ZoomCar - Charged for a Trip which never happened Open
Booked a trip with ZoomCar and paid the full amount of **,***/-. Then they didn't let me start the trip by saying the profile was not yet approved. They didn't contact me or let ne contact them and i was totally clueless what's happening. When ...
Oct 04, 2023 by Rajan Harish Nair
ZoomCar - Car not found host not reachable Closed
I booked a car through the app. Reached the location on time, tried finding the car but the car was not there, tried calling host several times (more than ** times) but no answer. We tried finding the car for about an hour which delayed our tr...
Oct 02, 2023 by Sapna Nuwal
I have booked self drive car on zoom car app. First they charged me complete amount and after zoom app showed me to verify profile so I did. After some time I got message from zoom stating my profile rejected. After that I tried to connect...
Oct 01, 2023 by Aaditya Gupta
ZoomCar - Zoomcar Cancellation Closed
We booked a car for Oct *st *am, went there and the car was punctured, for the next * hour we didn’t get an alternative. Also, Zoomcar customer support is run by god knows whom! (If u really want to run a business and customer satisfaction i...
Oct 01, 2023 by Neha singh
ZoomCar - Zoomcar Not able to unlock car Open
Hi, I had booked a car from Zoomcar app for Rs **** for **th-Sept-**** from *AM to *PM. We were not able to start our trip as we were unable to unlock the car. Zoomcar app was showing profile in verification, but we had submitted all the nec...
Sep 30, 2023 by Trusha D
ZoomCar - Cancelled booking for zoomcar days before the trip and still no refund Open
I booked * cars with booking IDs JPSNI*Z*Q and JPSNI*HNI from zoomcar. Both the times the host refused to give me thier car and zoomcar asked to choose another car. Since I didn't want to I cancelled the bookings alltogether. But the refunds ar...
Aug 29, 2023 by ENA Paul
ZoomCar - Pickup car hasnot come Closed
i have booked eeco zoom car through zoom car app for pickup time ** pm from dwarka nasik and pre payment was done through upi number .but all of sudden driver or owner denied to offer sevice as per him vehicle is not ok..he is carrying his car ...
Aug 19, 2023 by Priyanshi
ZoomCar - Refund not received for car booked on ZoomCar which was never provided Closed
Hi, I booked a car TUV *** with booking id JPSNCBW*U on **/**/****. But I didn't receive the car as the host of the car stated that the car is not available, hence I had to cancel the booking and did the same on **/**/****. After that I raised ...
Aug 02, 2023 by Akshay Ashok Nar
ZoomCar - Service and payment fraud Open
I have booked a self driven car for *nd august from zoomcar on *st august because i needed to take my mother to hospital by * am. i paid the full amount in advance. niether i got my car delivered, niether i got any support from zoom csr, niethe...
Aug 02, 2023 by Romit rajan chatterjee
ZoomCar - Toll amount is not refunded by Zoomcar Open
While booking Car from Zoomcar it was mentioned that the Toll amount will be refunded but after submitting the Toll Bills they started asking for Physical Bills which no Toll Plaza provides now a days. And when the entire nation is going digita...
Jul 05, 2023 by Chiranjit Kumar Ghosh
ZoomCar - I delivered the car at the drop off day but unable to end the trip Closed
I delivered the car at the drop off time but unable the end the trip ...
Jun 28, 2023 by Ashutosh tiwari
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Questions about ZoomCar
Ask questions about ZoomCar and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact ZoomCar?
What is ZoomCar office address?
Zoomcar India Private Ltd.
7th Floor, Tower-B,
Diamond District, 150, HAL Airport Road,
Kodihalli, Bangalore – 560008
What is ZoomCar customer care email?
Where to find ZoomCar discount coupons?
Who is the Owner / CEO of ZoomCar?
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