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ZoomCar (61/120)

120 Total Complaints
61 Total Resolved
50.83% Consumer Satisfaction

If you are searching for ZoomCar Review on internet then you have reached the right place. You can read the full ZoomCar Reviews here. Get answer to questions like if ZoomCar is real or fake? ZoomCar is legit or scam? if ZoomCar is safe? All ZoomCar reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for ZoomCar so that it help others to make wise decisions. The Consumer satisfaction score of ZoomCar is 50.83% because out of 120 consumer complaints, only 61 are resolved.

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How to resolve ZoomCar complaints online

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against ZoomCar?

If you are not satisfied with ZoomCar, file a complaint now:

1. Go to "File a Complaint" form

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4. Get refund / replacement / damages from ZoomCar


But before filing a complaint, you should

a. Contact the customer support of ZoomCar first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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ZoomCar - Amount not refunded Closed

At zoom app we booked a car for driving and the payment of rupees *,*** has been fully paid after that we called through zoom app the owner of the car has not been available on that day, however he put his car availability on zoom app so that o...

Apr 12, 2026 by Saravanan

ZoomCar - Urgent vehicle not returned after booking end no support from zoomcar Closed

am a host on Zoomcar and my vehicle (UP**AL****) was booked under Booking ID JPSNK*ENX. The booking has already ended, but the vehicle has still not been returned by the guest. Earlier, the guest was continuously extending the booking for multi...

Mar 24, 2026 by SHISHIR YADAV

ZoomCar - Fraud service by zoomcar host and zoomcar Open

I have booked a zoomcar and when I went for pickup the owner of car asked me to pay fuel deposit of **** rs and I agreed to pay him that amount and hardly I drive for** KMS car clutch plates were burnt because the owner has given me a defective...

Dec 25, 2025 by Ajaydutt sonkar

ZoomCar - Car not repair from last 2 years Open

I was serving a car on Zoomcar platform. On *nd february ****, the car was accident on zoomcar platform by guest of ratensh pandey. from that day to till i am contacting to zoomcar by email or by call but till no any damage car payment or any ...

Dec 02, 2025 by prashant nikalje

ZoomCar - My car zoomcar Guest had an accident on May and the garage did not pay It was 3 months late I went Open

My car zoomcar Guest had an accident on May **th and the garage did not pay. It was * months late. I went and paid it myself and brought the car. Now they do not give me the payment. Today is * months. They only give the date to my garage. ...

Sep 30, 2025 by Aberul SK

ZoomCar - Refund not received Closed

I book the car but when we reach at the location the car owner refuses to give the car we make our expense to reach at their location and there we didn’t receive the car after that I complained to customer care they said cancel the booking u ...

Jul 20, 2025 by Devansh Purwar

ZoomCar - Refund and unverified account Closed

I signed up in Zoomcar App and booked a self driven carl. after paying **** rupees but despite submitting the valid driving license Aadhaar card and OTP everything, The app showed that my account was unverified. Immediately I contacted the help...

Jun 18, 2025 by Suraj Jaiswal

ZoomCar - Vehicle not provided Open

I booked a car on Zoomcar, but when I reached the pickup location, the car owner refused to hand over the car. I was made to wait for * hours, during which I continuously tried to contact Zoomcar customer support, but they did not answer my cal...

Jun 15, 2025 by Vidhan Agrawal

ZoomCar - Zoom car cheating Closed

I am booking a rent a car via ZoomCar app ,**.**.**** to **.**.**** booking date Am go to pickup car kims hospital benguluru parking area,am near to car try to unlocking car but app server down am not open the car ,I am trying to many tim...

Nov 26, 2024 by JINOOP T R

ZoomCar - MY CAR NOT REPAIRED BY ZOOMCAR Open

I am a Zoomcar host. My car met with an accident on **nd August and I took my car to Zoomcar's garage for repair on **rd August, as per the responsibility policy. And he said that you will get your car in ** days but now * months and ** days ha...

Nov 19, 2024 by MANISH MANDAL

ZoomCar - I Booked car from sep to in NCR weeks ago and my car was suddenly not available before some days t Closed

I Booked car from **th sep to **th in NCR weeks ago and my car was suddenly not available before some days then after paying extra for smaller car .then also i Booked. I Stand over there at airport excepting my zoomcar over there .But host deni...

Oct 17, 2024 by Mohit kumar matta

ZoomCar - Not verifying profile Open

Made booking, amount paid but now not able to verify profile, no customer care number is working then why are they saying it's **/* service. I want full refund....

Oct 05, 2024 by Yash Saini

ZoomCar - Payment done but booking not showing on Zoomcar Open

I have made my payment to book a Nissan Magnite in Bhopal in which I made the payment through qr code. The booking date and time was **/**/**** / **:** am with upi transaction id : ************. I have booked my car from *rd october to *th oct...

Sep 14, 2024 by Jatin Singh

ZoomCar - Refund is not received Open

I have booked the zoom car in Bangalore and it was shown ** km away from me before booking , After booking completed the owner has been shared the address in zoomcar app and it is showing ** km far away , so now I have cancelled my trip , This...

Aug 26, 2024 by Thota Sai Pradeep

ZoomCar - Zoomcar mentioned All India Permit after booking it says penalty beyond city limits Closed

Car booking was made on *th Aug **** for use dates of **th to **nd Sept **** for travel to Gokarna from Goa Airport. Car registration number is GA**L****. All India permit for these vehicles was checked priorto booking on company website: https...

Aug 20, 2024 by Swagat Phatale

ZoomCar - Host unresponsive Closed

Host is unresponsive and I have already had to update my booking since previous host asked to cancel my booking and the updated booking to didn't respond, I need a full refund since it is a problem from host end. Hi KESAVA PERUMAL V, Yo...

Aug 15, 2024 by Kesava perumal V

ZoomCar - Zoomcar full refund Closed

Still awaiting reply from your end, host given other number dont want to talk through app, i want to cancel the trip and demand full refund Thanks...

Aug 01, 2024 by Gautam Bhati

ZoomCar - Zoomcar was charging half of the price for cancellation even though the car is eligible for free can Closed

I have recently booked a car in zoomcar. It was mentioned as free cancellation till one day before the booking date. As there were no one responding from their website or app, I decided to cancel the booking. I was trying to cancel ** days prio...

Jul 13, 2024 by Kanchi Krishna Teja

ZoomCar - Cancelled at the end moment Closed

They have cancelled our booking at the end moment and we are not provided with any other car or any customer care number which we can contact...

Jun 24, 2024 by Kapil Gakhar

ZoomCar - Car not available at last moment Closed

Car not available at last moment. They told me to change the car, but there were no suitable cars available. So, I chose to cancel the trip. But there was no way I could contact them to know the cancellation and refund details. The chatbox told...

Jun 21, 2024 by Siddeeq Roshan P T

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How to file a complaint against ZoomCar?

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Questions about ZoomCar

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How to contact ZoomCar?

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What is ZoomCar office address?

Zoomcar India Private Ltd.
7th Floor, Tower-B,
Diamond District, 150, HAL Airport Road,
Kodihalli, Bangalore – 560008

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