File a Complaint against ZoomCar
Case Details
Personal Info
Resolution
If you are searching for ZoomCar Review on internet then you have reached the right place. You can read the full ZoomCar Reviews here. Get answer to questions like if ZoomCar is real or fake? ZoomCar is legit or scam? if ZoomCar is safe? All ZoomCar reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for ZoomCar so that it help others to make wise decisions. The Consumer satisfaction score of ZoomCar is 50.83% because out of 120 consumer complaints, only 61 are resolved.
How to resolve ZoomCar complaints online
If you want to complain about a problem that relates to ZoomCar, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from ZoomCar by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against ZoomCar?
If you are not satisfied with ZoomCar, file a complaint now:
1. Go to "File a Complaint" form
2. Choose ZoomCar and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from ZoomCar
But before filing a complaint, you should
a. Contact the customer support of ZoomCar first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with ZoomCar
Find the contact details of ZoomCar to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against ZoomCar to get their attention on your complaint
Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
ZoomCar - Amount not refunded Closed
At zoom app we booked a car for driving and the payment of rupees *,*** has been fully paid after that we called through zoom app the owner of the car has not been available on that day, however he put his car availability on zoom app so that o...
Apr 12, 2026 by Saravanan
ZoomCar - Urgent vehicle not returned after booking end no support from zoomcar Closed
am a host on Zoomcar and my vehicle (UP**AL****) was booked under Booking ID JPSNK*ENX. The booking has already ended, but the vehicle has still not been returned by the guest. Earlier, the guest was continuously extending the booking for multi...
Mar 24, 2026 by SHISHIR YADAV
ZoomCar - Fraud service by zoomcar host and zoomcar Open
I have booked a zoomcar and when I went for pickup the owner of car asked me to pay fuel deposit of **** rs and I agreed to pay him that amount and hardly I drive for** KMS car clutch plates were burnt because the owner has given me a defective...
Dec 25, 2025 by Ajaydutt sonkar
ZoomCar - Car not repair from last 2 years Open
I was serving a car on Zoomcar platform. On *nd february ****, the car was accident on zoomcar platform by guest of ratensh pandey. from that day to till i am contacting to zoomcar by email or by call but till no any damage car payment or any ...
Dec 02, 2025 by prashant nikalje
My car zoomcar Guest had an accident on May **th and the garage did not pay. It was * months late. I went and paid it myself and brought the car. Now they do not give me the payment. Today is * months. They only give the date to my garage. ...
Sep 30, 2025 by Aberul SK
ZoomCar - Refund not received Closed
I book the car but when we reach at the location the car owner refuses to give the car we make our expense to reach at their location and there we didn’t receive the car after that I complained to customer care they said cancel the booking u ...
Jul 20, 2025 by Devansh Purwar
ZoomCar - Refund and unverified account Closed
I signed up in Zoomcar App and booked a self driven carl. after paying **** rupees but despite submitting the valid driving license Aadhaar card and OTP everything, The app showed that my account was unverified. Immediately I contacted the help...
Jun 18, 2025 by Suraj Jaiswal
ZoomCar - Vehicle not provided Open
I booked a car on Zoomcar, but when I reached the pickup location, the car owner refused to hand over the car. I was made to wait for * hours, during which I continuously tried to contact Zoomcar customer support, but they did not answer my cal...
Jun 15, 2025 by Vidhan Agrawal
ZoomCar - Zoom car cheating Closed
I am booking a rent a car via ZoomCar app ,**.**.**** to **.**.**** booking date Am go to pickup car kims hospital benguluru parking area,am near to car try to unlocking car but app server down am not open the car ,I am trying to many tim...
Nov 26, 2024 by JINOOP T R
ZoomCar - MY CAR NOT REPAIRED BY ZOOMCAR Open
I am a Zoomcar host. My car met with an accident on **nd August and I took my car to Zoomcar's garage for repair on **rd August, as per the responsibility policy. And he said that you will get your car in ** days but now * months and ** days ha...
Nov 19, 2024 by MANISH MANDAL
I Booked car from **th sep to **th in NCR weeks ago and my car was suddenly not available before some days then after paying extra for smaller car .then also i Booked. I Stand over there at airport excepting my zoomcar over there .But host deni...
Oct 17, 2024 by Mohit kumar matta
ZoomCar - Not verifying profile Open
Made booking, amount paid but now not able to verify profile, no customer care number is working then why are they saying it's **/* service. I want full refund....
Oct 05, 2024 by Yash Saini
ZoomCar - Payment done but booking not showing on Zoomcar Open
I have made my payment to book a Nissan Magnite in Bhopal in which I made the payment through qr code. The booking date and time was **/**/**** / **:** am with upi transaction id : ************. I have booked my car from *rd october to *th oct...
Sep 14, 2024 by Jatin Singh
ZoomCar - Refund is not received Open
I have booked the zoom car in Bangalore and it was shown ** km away from me before booking , After booking completed the owner has been shared the address in zoomcar app and it is showing ** km far away , so now I have cancelled my trip , This...
Aug 26, 2024 by Thota Sai Pradeep
ZoomCar - Zoomcar mentioned All India Permit after booking it says penalty beyond city limits Closed
Car booking was made on *th Aug **** for use dates of **th to **nd Sept **** for travel to Gokarna from Goa Airport. Car registration number is GA**L****. All India permit for these vehicles was checked priorto booking on company website: https...
Aug 20, 2024 by Swagat Phatale
ZoomCar - Host unresponsive Closed
Host is unresponsive and I have already had to update my booking since previous host asked to cancel my booking and the updated booking to didn't respond, I need a full refund since it is a problem from host end. Hi KESAVA PERUMAL V, Yo...
Aug 15, 2024 by Kesava perumal V
ZoomCar - Zoomcar full refund Closed
Still awaiting reply from your end, host given other number dont want to talk through app, i want to cancel the trip and demand full refund Thanks...
Aug 01, 2024 by Gautam Bhati
I have recently booked a car in zoomcar. It was mentioned as free cancellation till one day before the booking date. As there were no one responding from their website or app, I decided to cancel the booking. I was trying to cancel ** days prio...
Jul 13, 2024 by Kanchi Krishna Teja
ZoomCar - Cancelled at the end moment Closed
They have cancelled our booking at the end moment and we are not provided with any other car or any customer care number which we can contact...
Jun 24, 2024 by Kapil Gakhar
ZoomCar - Car not available at last moment Closed
Car not available at last moment. They told me to change the car, but there were no suitable cars available. So, I chose to cancel the trip. But there was no way I could contact them to know the cancellation and refund details. The chatbox told...
Jun 21, 2024 by Siddeeq Roshan P T
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Questions about ZoomCar
Ask questions about ZoomCar and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact ZoomCar?
What is ZoomCar office address?
Zoomcar India Private Ltd.
7th Floor, Tower-B,
Diamond District, 150, HAL Airport Road,
Kodihalli, Bangalore – 560008
What is ZoomCar customer care email?
Where to find ZoomCar discount coupons?
Who is the Owner / CEO of ZoomCar?
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