Pepperfry.com
- Not resolving issue in warranty period Open
Moturi Maheswara Prapulla Kumar filed this complaint against Pepperfry.com on Nov 27, 2018
I have purchased a kuruma king size storage bed on July **, ****. A plank of that bed has broken while we are in deep sleep. The quality is very bad. I have requested for replacement of that product. The replacement has been done and the new product also got the same issue. The plank was broken again in * days. I asked for a replacement or refund as I am not satisfied with the product. One of the managers said they are not able to help me on this issue because they don't have rights to replace the product if I am not able to make a request for replacement in * days. I have ** months warranty on the product and I lost ***** INR.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Pepperfry.com
Resolved
Frustrated? File a Complaint
Smartbuy
"I am literally amazed what this platform can do. I was following up for refund from last 3 months but after I filed complaint with Voxya, I received my refund in just 2 days. "
Vadaria J R
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