List of top companies in 2018 - Voxya Consumer Forum Online

Postal Complaints

Postal or courier service is considered to be one of the cheapest modes of communication. Postal services in India have rapidly grown over the last few decades. India is a country with the largest network of post offices with its number being more than 1.55 lacs as recorded in May 2008.

Well, India has many local and international courier companies providing postal service, but still, consumers file courier complaints at some point in time. Things can always go lousy such as late deliveries or items in the package get damaged, and the list can go on.

If you have encountered any such postal complaint with your courier company, you must have brought it to their notice, but many complaints against the courier company remain unresolved. According to stats in 2020, 1449 grievances are pending unresolved in the Indian Post Office and stats could be different for other courier companies.

There are more than 20 types of postal services with the most common being registered or speed post. Even though it is considered one of the safest means of communication, lapses have been seen over the past few years with various posts getting lost somewhere and not reaching its destination.

In this article, we have mentioned India's famous postal companies, and the types of courier complaints the customers face with them.

<center><img src="https://voxya.com/img/resolve-complaints-at-voxya.webp" style="height:auto; max-width:100%;" alt="postal complaints in India" /></center>

Famous Postal or Courier Companies in India


1. Indian Post Office: Indian Postal Service serves as a backbone to the society with a network of almost 1,56,600 post offices in India, with nearly 90% operational in the rural part while the rest 10% in the urban area. Since 1854 Indian post offices have served the country. In the 1850’s they used to deliver happiness to people in 10 paisa postcards and yellow envelopes, and still, they are delivering happiness to people all around the globe. Today, there is no such village or town in our country, which is not covered by the Indian Postal Office. Also, it is a public or government courier service, so the charges of sending a parcel across the globe would be comparatively cheaper when compared to the other private courier companies.

2. Ecom Express: Ecom Express private limited is one of the leading logistic providers. It has more than 36,000+ employees currently working with them and is all geared up to create more employment opportunities in the future. Now, Ecom Express covers more than 27,000 pin codes and is delivering the packages to more than 2650+ cities. Their prime motto is to deliver the parcels with the utmost speed, safety, and reliability nationwide to all industries. They provide various services like Express Services, Digital Services, and Fulfillment services but many times they get complaints for courier service.

3. Delhivery: Founded in the year 2011, and headquartered in Gurugram, Harayana, Delhivery Pvt Ltd is one of the most trusted and leading brands, when it comes to sending parcels around the globe. Delhivery has a nationwide network, covering almost every country, state, district, the town as well as villages. They cover 17,500+ pin codes and 2300+ cities only in India. Delhivery is one of the most reliable courier companies for shipments. Even during the pandemic situation of COVID-19, when people were afraid of stepping out of their home, Delhivery courier company kept on working, so that they could fulfill the needs of society. But like any other player they too receive many complaints against them.

4. FedEx: Formed in the year 1973, FedEx, or rather Federal Express, is an American multinational delivery service company. The company is known for its overnight shipping services, along with providing real-time updates of the location of the parcel to the clients. Though this has become a common feature in today’s era, this system of tracking the location of packages or tracking AWB numbers was introduced by the FedEx courier company. FedEx courier company provides shipment facilities all around the globe. Currently, FedEx has 16 clearance facilities in India but sometimes they are unable to locate the whereabouts of their shipment.

5. DTDC Courier: Desk to Desk Courier and Cargo or DTDC Express Limited or DTDC is the same. It is an Indian courier company and handles more than twelve million shipments every month. The headquarters of DTDC is in Bangalore (now known as Bengaluru), Karnataka, India. Currently, DTDC has its presence in more than 500 district headquarters through its globally expanded network, covering more than 10,500 franchises and providing the customers with comprehensive and reliable services to 10,500 plus pin codes. DTDC serves in more than 240 international locations, including Canada, USA, UK, Hong Kong, and China. However, customers have filed complaints for missing parcels and no compensation for lost packages.

Types of Postal Complaints or Courier Complaints


With a commendable market share in courier, express and parcel market valuation at almost $4.29 billion, India’s courier and parcel delivery services have managed to make a mark in the entire world of being connected via postal services. But with this rate of growing numbers also comes certain discrepancies, which many times go unnoticed but some even become a topic of discussion.

Like every other service being offered, postal services have also had some minor and major mishaps making people angry over the services like items missing in the package, late deliveries, sometimes no deliveries at all and many more to count. Below is a little comprehensive list as to under what category your grievance might lie if you are to file complaints regarding inadequate or unsatisfactory service by the courier companies in your area.

1. Items missing
With local, national and international deliveries beyond and across the country, people have experienced items missing from their packages raising concerns regarding security and safety of deliverables. Dealing with such a grievance becomes a task in itself because sometimes you as a customer do not get precisely what is missing or might be missing in the package and end up complaining late.

2. Package stuck in customs
Handling of packages at customs has always been a concern with several mishaps coming in the news like un-traceable shipment, mishandling, rude behaviour of people at customs, issues of delivering sensitive packages across the border and many more. But parcels stuck at customs is something which is entirely not under one’s control and managing a track of the same is again a tedious job. Even big courier companies like FedEx and BlueDart have got such complaints registered in the past.

3. Late deliveries
This is a persistent issue, especially with Indian postal services - not getting deliveries on time. Late delivery is like a cherry on the cake of receiving the wrong post. When sending one package from one place to the other, you expect to get it delivered and thus might be taking a buffer for the same. But what if you get to know that you sent it on time, but it got delayed midway? If this has happened to you, then you are not alone as it has been and is a persistent issue with many.

4. Non-cooperative customer support
This is the most common grievance of customers that the customer support is rude and non-cooperative. People in the past have also complained about the lack of availability of the support staff or information regarding shipment. Not getting enough cooperation on post-delivery issues often keeps issues hanging midway and thus delays the resolving process.

5. Wrong products delivered
Wrong delivery is again a most common courier complaint that has been raised in the past by customers. This persistent mistake has refrained many people from using Indian postal services and might not even gain people’s trust if it persists in future as well.

6. No delivery
Not getting your package at all can be frustrating, and such frustrating customers often knock doors of their regional post offices in hopes of getting issues resolved. But to the absolute dismay, either not getting a satisfactory response or often, rude behaviour of support staff increases the pain of the consumers. They end up filing complaints against this issue but usually get delayed justice.

7. Damaged products delivered
Most people complain of mishandling of their packages despite instructions of “handle with caution” being communicated explicitly. No compensation for the same is another issue people face pretty commonly under this category. It is always very frustrating to first receive a damaged parcel and then getting no compensation for the loss from the courier companies.

How to file a complaint against the post office or the postman?



Public grievance portal is an initiative started by the Central Government for addressing the grievances of the general public. If you have any complaint regarding the behavior of the employees of the post office, you should contact the Postmaster in charge. You can even call the superintendent under whose jurisdiction the Post Office falls and express your dissatisfaction regarding the services of the Post Office.

1. Register a complaint at the customer care number of the Indian Post Office i.e. 18002666868.
2. Go to pgportal.gov.in (Public grievance portal) and get yourself registered.
3. Select lodge public grievance and then enter all your details and select the department.
4. If the complaint is not resolved, approach the Chief Postmaster General here : https://www.indiapost.gov.in/VAS/Pages/CustomerSupport/Guidelines-on-Complaints.aspx

How to resolve courier complaints or postal complaints?



So if you also have had a bad experience in the past with postal services, pretty much above listed possible grievances could be one which you might have faced or might face in future.

To resolve these complaints, you can always call or send an email to them on customer care. If the case goes worse, you can always take them to the consumer forum and file a complaint against them.

1. File support ticket/send an email:
You can always contact courier companies through their official website by going to their contact us section and by sending them an email. The websites and customer service emails of some leading courier companies are:

Delhivery - www.delhivery.com customer.support@delhivery.com
FedEx - www.fedex.com india@fedex.com
DTDC - www.dtdc.in customersupport@dtdc.com
Trackon Courier - www.trackoncourier.com
India Post - www.indiapost.gov.in
XpressBees Logistics - www.xpressbees.com customercare@xpressbees.com

2. Call Customer support:
One of the perfect ways to directly come in contact with the postal company is by contacting it through a phone call for customer support. All these well-known courier companies have a 24*7 working customer care number which helps in resolving complaints as they value customer feedback. The customer care number of some of the leading postal companies in India are :

Ecom Express Customer Care Number - +91-8376888888
FedEx India Customer Care Number - 1800 419 4343
DTDC Customer Care NUmber - +918025361410, +913340329819, +912233004444
Trackon Courier Customer Care Number - +918023417774, +914446617710, +918334043012, +911145593500, +912228510056
XpressBees Logistics Customer Care Number - 020-49116100

3. Send Legal Notice:
A consumer can send legal notice to Courier company in case it is unable to resolve his complaint. It is one of the efficient ways to handle the issue legally. Check below to know how to send a legal notice to a Courier company?

Step 1: Firstly, get a legal notice drafted by a lawyer.

Step 2: Check it properly and make sure it is signed by a lawyer.

Step 3: Keep a copy of it for future purposes.

Step 4: Send the legal notice to Courier company by registered post.

Step 5: Keep the slip or delivery report for evidence.

4. File consumer forum case:
Consumer forum deals with consumer complaints and you should approach the consumer forum if you feel that your rights as a consumer have been violated.

If the courier company is not responding to your complaints even after sending legal notice by a lawyer then you should file a case against it in a consumer court.

Here is how you can file a case in the consumer court?

Step 1: Intimate the aggrieved party via legal notice.
Step 2: Draft the consumer complaint.
Step 3: Attach all the relevant documents and proofs to support your complaint.
Step 4: Select the appropriate court or consumer forum for filing the complaint.
Step 5: Pay the prescribed court fee that is required to be paid along with the complaint.
Step 6: Submit the case along with the affidavit & fees in the court.

If you are looking for quick help then <a href="https://voxya.com/file-consumer-complaint?ref=onlComp">File a Complaint</a> at Voxya to resolve postal complaints or courier complaints. We take legal action by sending legal notice to the courier company addressing the issue. If the issue remains unresolved after sending Legal Notice then we help you in approaching the consumer forum. We generally receive about hundreds of postal complaints every month.

<center><video width="auto" height="auto" autoplay loop muted>
<source src="https://voxya.com/public/img/consumer-complaint-consumer-forum-consumer-court-voxya.mp4" type="video/mp4">
Your browser does not support the video tag.
</video></center>

Most Common Issue Reported for Postal Complaints

Delay in delivery

Package stuck in customs

No delivery

Item missing

Wrong delivery

Bad customer support

Wrong product was delivered

Complaint Regarding Fraudulent Behaviour and Unfulfilled Insurance Claim (Om International Packers and Movers) ^Open

I want to share a serious issue I recently faced with Om International Packers and Movers. https://www.ominternationalpackers.com/ I had booked their service to shift my household items from Delhi to Hyderabad, and I also purchased full insu...

Nov 16, 2025 by Adhish Dhiman

Refund of double payment to Xpressbees (Xpressbees Courier ) ^Open

Dear team, We had a COD shipment as per AWB above. We had made a UPI payment, but the payment was stuck, so we had given cash to the delivery boy, assuring that the payment would be refunded if credited later. The payment of INR ****.** was ...

Nov 14, 2025 by Jyotsana Negi

Package is not received more than 3 months (Professional Couriers Gurgaon ) ^Open

Subject: Urgent Complaint – Consignment : KUR********** Delivered Yet. They delivered to wrong address and they have confirmed my parcel is missed. To, The Customer Care Team, The Professional Couriers Gurgaon - Haryana - ****** Dea...

Nov 08, 2025 by Senthil Murugan

Package not delivered (Titan Company Limited) ^Open

I have ordered Titan watch online and it was delivered through shadofax courier on *th Oct ** but still ig is not received and i am not getting any feedback...

Nov 07, 2025 by AMAR KHANVILKAR

Extra amount charged and fraud (Porter) ^Open

Dear Concern, I requested moving houses with porter due to my job change from Navi Mumbai to Thane. Order Number - PNM******** Porter quoted me an amount of ₹**** with ₹*** advance payment and ₹**** to be paid after shifting. After the sh...

Nov 06, 2025 by Priyesh Mishra

Pick up request is pending since last 6 days (Shadow Fax Courier ) ^Open

I am from Hyderabad and had placed a return request for a pick of an item which was defective on **/**/****.But I regret to inform that till date the items is not picked up by shadow fax guy and everyday I get a message 'unable to contact you" ...

Oct 27, 2025 by MOHAMMED CONTRACTOR

Package is delaying every day and not delivered on time and no one helping me out (Delivery Direct ) ^Open

I ordered a curiour service through delivery direct to sent the package in the same state they picked up the package on *th of October and gives the date to delived on **th of October but the package is on the same place from *th of October to ...

Oct 15, 2025 by Rishu choudhary

My LG TV UHD got damaged on using DTDC courier services (DTDC) ^Open

I used DTDC courier service to send my LG TV from Mumbai to Gurgaon. They delivered it within *-* days but on receiving, the TV screen was completely damaged, even after putting all the fragile signs on the packaging. The repair costs now *****...

Oct 12, 2025 by Varun Thappa

Package not received (Agarwal Packers And Movers Ltd) ^Open

Packing date from bangalore - *th Sept **** Bangalore Delivery date to Nagpur - **th Sept **** Nagpur I recently moved my belongings from bangalore to Nagpur via APML packers dated above. It was my first time to use packers and movers and It wa...

Oct 02, 2025 by Tejal

Package not delivered (st courier Coimbatore) ^Open

AWB consignment *********** is marked delivered but it is not delivered...

Sep 25, 2025 by Malar priya Murugesan

Dropped the parcel (Porter) ^Open

Porter dwara Mera Saman kahin per gira Diya Gaya aur unko complaint Maine * se * times kar diya hai lekin Abhi Tak mujhe koi bhi solution Mila nahin Hai...

Sep 19, 2025 by Pooja Gupta

Delivery agent took money for the prepaid order (Shiprocket eCommerce and logistics solution) ^Open

This order is prepaid that is delivered on */*/**** while i was out of town. Behind me the delivery agent took Rs. ***/- from my father. I’m attaching the order receipt where the marking of prepaid is erased by scratching. Tracking id: ***...

Sep 13, 2025 by Shubham bansal

Parcel not delivered and customer support is responding in rude manner (Dtdc karmanghat ) ^Open

I booked a parcel with Consignment No. H******** from Vijayawada to Hyderabad on **/**/**** through DTDC. The parcel reached Karmanghat Hub on **/**/****, but even after * days (till **/**/****) it has not been delivered. Every day DTDC assur...

Sep 10, 2025 by Abhiram

Refund pending Return pickup status not updated (Meesho Online Shopping ) ^Open

I placed a return request on ** Aug and my parcel was picked on ** Aug by delivery agent. However I didn’t receive any sms regarding the same. But in Meesho app it is still showing pickup not done. I talked to Meesho customer are multiple tim...

Aug 26, 2025 by Renu Rawat

Delay in shipment delivery (Xpress bees courier service ) ^Open

Product delay for * days I am writing to express my concern regarding the non-delivery of my parcel, which was received at Xpress bees hub on **th August ****. As of today, **rd August ****, it has been over ** days, and I have yet to receive ...

Aug 23, 2025 by Pooja Gupta

Personal package not delivered or returned (Delhivery) ^Open

I booked a parcel to get personal belongings and electronic items to me from my friend. First Delhivery kept it in the warehouse for days, as per them it was due to operational delay, then only canceller the parcel, they first reported it as mi...

Aug 21, 2025 by Parvaz Bhaskar

Consignment Not Delivered (Dtdc Packers And Movers) ^Open

A consignment was collected from Gurgaon for delivery to Pondicherry by Satpal Singh of DTDC Packers and Movers, Plot In Khasra No-**/*/*, */*, */*, */* First Floor, Village-Bijwasan, New Delhi-****** on ** May **. Charges paid to Punjab N...

Aug 20, 2025 by Sandeep Dabral

Package Not delivered Threat to block my customer ID from Delhivery Siliguri (GTC INDIA) ^Open

An employee ( delivery boy ) of a courier partner namingly : DELHIVERY located at Siliguri has tried to harass by calling repeatedly for delivery of a shipment ( late in the evening when normally the office closes) And on finding my destination...

Aug 18, 2025 by Saurav Ghosh

DTDC marked my consignment delivered but can t furnish proof of delivery (DTDC) ^Open

I sent my document to the university administration through DTDC Express, which usually takes *–* days for delivery. However, it took them ** days to deliver. When I checked with the recipient, they informed me that they never received the pa...

Aug 12, 2025 by Jay Prakash

Delay in courier delivery (Gati Movers And Packers) ^Open

Couriered my car and bike a month back to Amravati Maharashtra from Bengaluru Karnataka using Gati Movers and Pacjers. This was supposed to be a door to door service, but till date the courier is not yet delivered and the company is asking for ...

Aug 12, 2025 by Vivek Joshi

Package has not delivered (Shiprocket) ^Closed

My AWD: **************, I scheduled pickup on ** of feb from Mumbai to bharuch it's is almost ** days and above there no update not delivered yet, there is no strong management who can take action or responsibility, customer care is only giving...

Feb 24, 2024 by Firdos Motiwala

Delivered Non ordered product and collected cash amount (Ecom Express) ^Closed

I didn't ordered any products throughout any apps/website but using my name and address they delivered a product and collected cash amount of Rs***.** .without contacting without asking for OTP they delivered non-ordered product.In that packagi...

Dec 10, 2023 by Sindhu. C

Return package not picked (Xpressbees) ^Closed

Your delivery guy Contact number -********** Is misbehave with me..he directly tell that don't call me..I'm not going to pick or deliver your Order..need action immediately ...

Dec 02, 2023 by Vikas Nikam

Shiprocket Account blocked (Shiprocket) ^Closed

Shiprocket Has disabled/blocked my account marking that some other account has some unsettled balance similar to mine. After a lot of follow-up via ticket, call, they are not giving any details about the other account as well. On one occasion d...

Nov 07, 2023 by arindam Deka

Increase the fair at last movements (Nobroker) ^Closed

I had book packer and movers for shifting my home luggage on *rd November **** with a cost of ****/- But now they are demanding extra **** rs. means total cost **** rs. Also I will already applied leave for shifting. Due to this whole plannin...

Nov 02, 2023 by Hemant Laxman Patil

Received wrong product (Shiprocket eCommerce and logistics solution) ^Closed

I have ordered wifi *g Z-** sim card. I received wrong product pls exchange this product ...

Oct 21, 2023 by Naushadkhan

Package is not delivered from 1 month (DTDC) ^Closed

I have packed my record books in last month in my nearest DTDC , to Bengaluru but it has not been delivered yet. I called a number of times but no one is responding from that side....

Oct 11, 2023 by Pakkurthi Ramakrishna

0 (8K8>@ 8.?$?) ^Closed

(* *>/$ >*@>( '>$> *>*M! (,* * ,A&M' (* (**?**A* ,**> .G K *K*>@ *.?$? G *M.?/K &M*>*> ( *.?$? -@ *G -*?*M/ .G (G *>*G -/>( $*K K .$M*?$ * **@ *H /* *.?$? *.?$? G *M.?/K * GG&>*K @ *>***>*@ *G * ,G.>(@ @ *...

Oct 09, 2023 by bipin singh

Fraud cash on delivery order (Ecom Express) ^Closed

I never ordered this cash on delivery order but my father mistakenly paid cash and received the parcel, thinking that any kind has ordered this. I want to return this order and want refund. Please help me...

Sep 09, 2023 by Atharvaa

NO BROKER PACKERS AND MOVERS Packers movers cancelled at last moment (Nobroker) ^Closed

I booked the movers and packer service from No Broker on **th Of august by giving a token amount of ***/- for my shifting which was planned for *nd of September. Mr. Sreekanth, who has been identified as my moving manager, has promised that a *...

Sep 05, 2023 by Rahul Kulshrestha

Sir maine spring military pants ka oder book kiya tha lakin mujhe jo order bheja gaya vo ek purani k (Shiprocket) ^Closed

Sir maine spring military pants ka oder book kiya tha lakin mujhe jo order bheja gaya vo ek purani kisi bache ki pants bheji gaye hai ...

Sep 04, 2023 by Salinder kumar

Company not providing refund (Shiprocket) ^Closed

I created a request with shiprocket in August to courier a carton of ** kg. They kept telling me it will be picked the next day and ** days later it was still not picked. I cancelled the shipping request and booked another company. After i canc...

Sep 04, 2023 by Shruti pathare

Parcel not delivered (APSRTC) ^Closed

I am Kothapalli Venkata Ramana booking a parcel from kakinada to rajamahendavaram on **.**.** awb no. ********, till **.**.** the parcel was not delivered. Pl rectify above problem and justice. The apsrtc are not respond their phone numberd, em...

Sep 02, 2023 by Kothapalli Venkata Ramana

Package not recieved but delivered by delivery boy itself (Ecom express delivery) ^Closed

I oreder product on meesho on COD and delivery would be done by ecom express delivery agent but he delivery my product by itself and i dont recieve my order it has happened many times . Tracking id ***********...

Aug 31, 2023 by Aditya

Received fake product (Shiprocket eCommerce and logistics solution) ^Closed

Sir I ordered a product ,but I received fake product.there is no contact no of seller.i received my order from shiprocket ekart.plz help ...

Aug 30, 2023 by Megha

Package not delivered (Ecom Express) ^Closed

This is regarding the shipment with tracking id: **********. Its been ** days, I haven’t received my parcel yet. From last * days it is showing ofd and nobody’s is even calling me and it is saying undelivered in the tracking link. Then ...

Aug 25, 2023 by Hira

Wrong product received (Shiprocket) ^Closed

I have ordered to the company Herbal Lipoma Removal Cream and same is written on parcel but I have received back pain oil. Now I request to you that send /replace my actual order I.e Herbal Lipoma Cream instead of you sent to me back pain oil. ...

Aug 22, 2023 by Ashok Aggarwal

Package not delivered (Shiprocket) ^Closed

I have ordered a smartwatch via Boult audio on *th August **** but till date **nd August **** I have not received my package. I receive the mail and message via whatsapp that I have rescheduled the delivery. The package is of Boult Rover - Ri...

Aug 22, 2023 by Nirmal Simon

Stolen goods misled with false information (Nobroker) ^Closed

I am writing to formally convey my profound dissatisfaction regarding the handling of my recent transaction with your company. This sentiment arises despite the courteous treatment I have consistently shown to your staff and associated moving p...

Aug 16, 2023 by Lee Miranda

I order 5 quantity of product I recive only 1 product (Ecom Express in Tumkur) ^Closed

I ordered * quantity of product in messho app but I receive only * quantity of product from Ecom Express. I raised question both messho responding me in well but Ecom express product delivery person not responding me with well. ...

Aug 05, 2023 by Rakshitha. K. M

Resolved

"Voxya has been instrumental in addressing my concern. I truly appreciate the prompt and effective assistance provided throughout the process. Will certainly recommend Voxya to others."

Ajay Masih
Complaint filed against: Cleartrip

Resolved

"We won the case! Flipkart has refunded my subscription cost. Thanks for your help."

Ankit Kumar
Complaint filed against: Flipkart

Resolved

"The company immediately dispatched the vehicle within 3 days of receiving the legal notice from Voxya. Thanks to team Voxya as I have received the vehicle now. "

Binoy T
Complaint filed against: Maruti Suzuki

Resolved

"Voxya is like an angle! I was unable to explain my case to lawyers, but I explained it easily at Voxya and got my dream career. Thanks kahena bhi kam hoga, kyuki meri life ban gayi hai."

Khushbu
Complaint filed against: Maharaja Sayajirao University

Resolved

"Voxya helped me to make my case strong and get refund from the company. Thanks Voxya."

Vyshak Suresh
Complaint filed against: Vikinterio Furniture

Resolved

"I'm very impressed with the entire experience and very thankful that I got my money back. I have already recommended Voxya to my friends. Thank you once again for everything."

Shikha Agarwal
Complaint filed against: Trendize

Resolved

"Thank you so much to Voxya.com. Legal Notice really worked and Byjus had to refund my amount and cancel the loan. Thanks once again Voxya. "

Ramachal V
Complaint filed against: Byjus

Resolved

"The sales manager of the KFC agreed to add an additional product worth Rs.450 on my next KFC order from their outlet and he did that without any issues. Thanks to Voxya for helping in getting this sorted!"

Kimi Shrivastava
Complaint filed against: KFC

Resolved

"Thanks a lot Voxya, I was able to downgrade and get a refund. Voxya is revolutionary in bridging the gap between the Brands and Consumers in resolving issues. Appreciate your efforts! "

Sibi
Complaint filed against: No Broker

Resolved

"My complaint is resolved. I am truly satisfied by Voxya team ....and I received my refund ...thank you Voxya team! "

Shrishthi
Complaint filed against: Y Axis Overseas

Resolved

"I am delighted with the Voxya team, in 2 days they resolved everything for me. Thank you for all the support and quick action. "

Chandan K S
Complaint filed against: Yamaha Motor

Resolved

"After 13 days and after lot of struggles, ACT Team changed the faulty Internet cables. Now Internet is restored back. With VOXYA's efforts, got faster resolution."

Karthikeyan M
Complaint filed against: Act Fibernet

Resolved

"I have received my refund today, bringing closure to the scam case I was fighting. Thank you for your tireless efforts, expertise, and unwavering commitment to consumer rights."

Archana R
Complaint filed against: Royals Moonlight Resort

Resolved

"The hotel refunded the entire amount of stay ...thanks a lot to voxya... You guys are doing a great and noble job ...God bless you guys."

Mahesh K
Complaint filed against: OYO

Resolved

"My plan was reinstated with extended time limit from No Broker. Thanks to Voxya team for their kind support."

Vikram B
Complaint filed against: Nobroker

Resolved

"My complaint is resolved.Thank you voxya team from saving me from mental trauma... kudos."

Monika P
Complaint filed against: Mpokket App

Resolved

"I am very satisfied with Voxya Team. They helped me resolve this issue quickly."

Nishant Kumar
Complaint filed against: Hitachi AC

Resolved

"I am literally amazed what this platform can do. I was following up for refund from last 3 months but after I filed complaint with Voxya, I received my refund in just 2 days. "

Vadaria J R
Complaint filed against: Smartbuy

Resolved

"I'm very happy to inform you that this issue has been resolved today I've received my refund. !!!Thank you Voxya Team!!! "

Adil Khan
Complaint filed against: Udaan

Resolved

"I am very satisfied with Voxya services. They helped me to get the refund quickly."

Rebecca N
Complaint filed against: Thomas Cook

Resolved

"Whirlpool refunded my money after the legal notice was sent to them. In less than 4 months this issue was resolved, which probably would have taken years otherwise. THANK YOU."

Balaji C
Complaint filed against: Whirlpool India

Resolved

"I almost gave up asking Cleartrip for refund and was about to file case in a Consumer Court for harassment & loss. But after complaining at Voxya, they responded and initiated the refund. "

Madhu Chandra
Complaint filed against: Cleartrip

Resolved

"Thanks Voxya. You made it possible for a refund. Appreciate such cause. Thanks to NoBroker too for finally refunding service charge."

Roshan
Complaint filed against: No Broker

Resolved

"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"

Mamta D
Complaint filed against: Byju's

Resolved

"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"

Swati Bandana
Complaint filed against: Kurlon Mattress

Resolved

"I am very happy with Voxya Team. They helped me to resolve my complaint quickly. Thanks, Voxya. I will recommend Voxya to everyone."

Mayur Pande
Complaint filed against: Yatra.com

Resolved

"I am very happy with the prompt actions and updates by Voxya. Lawyer was quick to draft & send the legal notice. Kindly close complaint as the refund has been credited."

Prashanth Rao
Complaint filed against: NoBroker

Resolved

"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."

Ananya Jindal
Complaint filed against: Dell

Resolved

"Voxya helped me send out a legal notice without much hassle which must have prompted MMT to react and resolve the matter. Thank you! "

Vishal Pawar
Complaint filed against: MakeMyTrip

Resolved

"Thank you Voxya team for helping me with the issue. I am amazed how fast the issue got resolved (within a day) which had been getting dragged since 20 days. Thanks again!"

Kimi Shrivastava
Complaint filed against: GoFirst Airlines

Resolved

"I am very satisfied with Voxya team. They guided us properly and prepared the Legal Notice properly and resolved complaint."

Syed Noorul Arefeen
Complaint filed against: Meesho

Resolved

"My two years of blood and sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice from your side. Thank you!"

Sachin A Rosario
Complaint filed against: Pepperfry

Resolved

"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."

Guru Magavi
Complaint filed against: Reliance Digital

Resolved

"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."

Rajani Kanth C
Complaint filed against: Rapido

Resolved

"With your help I have received a full refund. Genuine platforms like Voxya are rare to find. Would love to see Voxya reach greater heights. Thank you for your prompt and professional responses."

Nisha Bedi
Complaint filed against: Paio Accessories

Resolved

"OYO has initiated a full refund within no time, only because of your help Voxya. Thanks a lot for the support."

Roshin A Rahman
Complaint filed against: OYO

Resolved

"I'm very surprised. Really surprised with the things that happened so fast and quick resolution was provided. Thanks to Voxya and would love to share this story with all of my friends and family."

Jithendra Babu
Complaint filed against: Red Apple Fashion

Resolved

"I got my refund back in my bank Account. Thank you Voxya team for all your support and follow ups."

Hardik Bhalsod
Complaint filed against: Happy Easy Go

Resolved

"My refund has been credited to my account. Thanks to Voxya and Mamaearth."

Takhellambam M
Complaint filed against: MamaEarth

Resolved

"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"

Abhijit Dhote
Complaint filed against: Weddingz.in

Resolved

"I really thank you Voxya support team for quick support on Travolook refund issues, I got my refund amount. Indeed appreciate your quick help."

Santosh Dash
Complaint filed against: Travolook

Resolved

"Thanks Voxya for helping to resolve the issue."

Kadem Nagaraj G
Complaint filed against: Powermax Fitness

Resolved

"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."

Rakesh Mari
Complaint filed against: Goibibo

Resolved

"I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied."

Preeti Anandan
Complaint filed against: Thrillophilia Adventure

Resolved

"I am very satisfied as I got an instant resolution from make my trip for my grievance."

Varun Kuzhikattil
Complaint filed against: MakeMyTrip

Resolved

"Thank you voxya team, my complaint has been listened to after posted at Voxya.com and they reverted to solve my issue. Thanks for this support Voxya team!"

Rajiv Kinger
Complaint filed against: NoBroker

Resolved

"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."

Mohd Afnan
Complaint filed against: MakeMyTrip

Resolved

"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."

Mohammed Abdulrahim A
Complaint filed against: Dell

Resolved

"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."

Parvathy M
Complaint filed against: Air Asia

Resolved

"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."

Kannan Vanangamudi
Complaint filed against: Goibibo

Resolved

"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."

Leela Sai M Guggilam
Complaint filed against: Asus

Resolved

"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."

Arijit Sengupta
Complaint filed against: PepperFry

Resolved

"Thank you soo much Voxya. After your Social Campaign and your email, AirIndia Express made correction in the Passenger name today."

Sulinder Singh
Complaint filed against: AirIndia Express

Resolved

"Because of you guys I received my hard earned money. Thanks a lot Voxya team for helping me in getting a refund from Travolook."

Nasir Karim
Complaint filed against: Travolook

Resolved

"Very nice service thanks a lot to you Voxya for supporting me. I will recommend Voxya to everyone!"

Rahul Sharma
Complaint filed against: CoinDCX

Resolved

"I am very satisfied with Voxya. It just gave me the double power to fight and finally my problem was solved! One of the finest site. Voxya, let the fight for justice continues."

Asish Behera
Complaint filed against: Nurserylive.com

Resolved

"I am happy with the support & fast output from the Voxya team. I suggest other consumers to use it and win the battle for their rights."

Nirav Shukla
Complaint filed against: Make My Trip

Resolved

"I am thankful to Voxya team for resolving my complaint within few days."

Rupak Mitra
Complaint filed against: Goibibo

Resolved

"Unbelievably fast and prompt result! I got my refund sooner than I expected. Thank you guys."

Saqib Khan
Complaint filed against: Teams Group

Resolved

"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."

SUNDARAPANDIAN M
Complaint filed against: Byjus

Resolved

"When no one is there to help you, Voxya is there. Voxya team helped me to get my refund when no helpline was provided by the bus vendor. Its a good initiative and I recommend it highly."

Krishan Sharma
Complaint filed against: Yatra.com

Resolved

"In this pandemic, Voxya helped me to get my hard earned money back. I've no words to explain how happy I am. If you are duped by online scams, come to Voxya for help."

Sainathan G Iyer
Complaint filed against: Travolook

Resolved

"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."

Samit Brahmachari
Complaint filed against: OYO Hotels

Resolved

"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."

Debalina Ghosh
Complaint filed against: OntheShop

Resolved

"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"

S Harish
Complaint filed against: Xiaomi Mobiles

Resolved

"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."

Shruti Karanth
Complaint filed against: Swiggy

Resolved

"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"

Vasanthkumar K
Complaint filed against: Profit Aim Research

Resolved

"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."

Kaushik Mandal
Complaint filed against: Pepperfry.com

Resolved

"Great Work by Voxya. I was waiting for a refund for 1.5 years. But after using Voxya, I received my refund within 1-2 months. Thanks!"

NAGA TEJA RAM K
Complaint filed against: Cleartrip

Resolved

"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."

Aman Verma
Complaint filed against: Flipkart

Resolved

"I was struggling from last one month for refund. But when Voxya started social campaign, the CEO of Zebpay contacted me directly to refund the amount. Billion thanks!"

Rahul Parmar
Complaint filed against: ZebPay

Resolved

"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"

Mrunmayee Palsule
Complaint filed against: HappyEasyGo

Resolved

"The social media sharing helped me a lot. I am thankful to Voxya for helping me. Thanks"

Kshitiz
Complaint filed against: Samsung

Resolved

"Awesome and kudos to the team, I am feeling blessed to have someone to hear and resolve our issues."

Manpreet K
Complaint filed against: Zomato

Resolved

"Thanks to Voxya, I have got the refund back from Byjus :)"

Mohammad Ashfaque
Complaint filed against: Byjus

Resolved

"I'm thankful to team Voxya for their instant help & support. I got reply from Shinehunts which I was not getting earlier. I will recommend this useful platform."

Abhilasha Bajpai
Complaint filed against: Shinehunts

Resolved

"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."

Kushal Prahladbhai Prajapati
Complaint filed against: PayTM

Resolved

"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"

Jyotiranjan Pradhan
Complaint filed against: Club Mahindra Holidays

Resolved

"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."

Deba Prasad Mohanty
Complaint filed against: Razorpay

Resolved

"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."

Nirmala Mary
Complaint filed against: Flipkart

Resolved

"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."

Purushothama N
Complaint filed against: Max Serve Solutions Pvt Ltd

Resolved

"Bajaj Finserv refunded my amount. Voxya, thank you for your support."

Kantharaju HS
Complaint filed against: Bajaj Finserv

Resolved

"Thank you Voxya for your help and support. I got my refund from Club Mahindra."

Chaturbhuj Singh
Complaint filed against: Club Mahindra Holidays

Resolved

"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."

Prince Kumar
Complaint filed against: Amazon

Resolved

"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."

Vijayasimha Ajarananda
Complaint filed against: Robu.in

Resolved

"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."

Tangella Mallikarjuna Raju
Complaint filed against: Clear Trip

Resolved

"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."

G Rajendra Prasad
Complaint filed against: Investment Reasearch Advisor

Resolved

"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."

Rohit Kumar
Complaint filed against: Swiggy

Resolved

"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."

MOHIT SONI
Complaint filed against: Yatra

Resolved

"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."

Nithin Das
Complaint filed against: Oyo Hotel

Resolved

"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."

Abhishek Yadav
Complaint filed against: Amazon.in

Resolved

"The issue is resolved and Cheque received from Airtel. Thanks for helping me in this issue highly appreciated!"

Raja Rajangam
Complaint filed against: Airtel Digital Tv

Resolved

"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."

Naveen R Kumar
Complaint filed against: Yatra.com

Resolved

"A big and a loud thank you to Voxya. I was in doubt whether my vehicle will get registered or not. It was not possible to get this done without you people."

Mohammed Siraj Ali
Complaint filed against: Jasper Industries

Resolved

"Thank you so much Voxya I am fully satisfied with your quick service."

Avinash Kumar
Complaint filed against: Swiggy

Resolved

"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."

TCS Prasad
Complaint filed against: Spice Jet

Resolved

"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"

Sushil Mathew
Complaint filed against: Hathway Broadband Internet

Resolved

"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."

Darshan Kumar Patel
Complaint filed against: OYO Rooms

Resolved

"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."

Prabhakar Chaturvedi
Complaint filed against: Flipkart

Resolved

"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "

Rakesh Shinde
Complaint filed against: Swiggy

Resolved

"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."

Mannu Datta
Complaint filed against: Tatasky

Resolved

"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."

Asif Belim
Complaint filed against: OYO Rooms

Resolved

"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."

Anubhav Guha
Complaint filed against: Pepperfry

Resolved

"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."

Prasanth Didla
Complaint filed against: Delhivery

Resolved

"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."

Hiteshbhai Jodhani
Complaint filed against: PhonePe

Resolved

"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."

Zeeshan
Complaint filed against: Labbaik Umrahs

Resolved

"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."

Syed Shabeer
Complaint filed against: Wisdom Jobs

Resolved

"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."

Raunak Surana
Complaint filed against: Swiggy

Resolved

"Its wonderful to have Voxya for resolving complaints for unsatisfactory services provided by the companies. My complaint has been resolved. Thank you so much!"

Jyoti Chaudhari
Complaint filed against: ClickOurStore

File a Complaint