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Porter
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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So we provide PS* on rent, so we had sent a parcel to our customer which was supposed to be at Navi Mumbai, but the driver delivered it to CST and sold our parcel to a shop The PS* costs Rs. **,***, i have made many complaints since the past f...
May 07, 2026 by Ninad Amberkar
Porter - Items damaged during transit Open
My items - Bike - Rear mudguard, tail tidy, Number plate holder, Wind Shield, Engine Guard, Front Left reflector all damaged very badl and So many scratches on bike. Monitor is not working Helmet is broken Porter provided carton box is dama...
Apr 25, 2026 by Pavan Sai
Porter - Wrong vehicle sent Closed
The app sent me a wrong vehicle due to which the police fined the vehicle and we had to bear the losses, the driver partner also complained about porter ...
Jan 13, 2026 by sushant Shetty
Porter - Damaged Items By Porter Packers and Movers Closed
I had booked Porter Packers and Movers to shift my house from Mumbai to Bangalore. The moving was done on the **th of November and after unboxing, my microwave was completely shattered, wine glasses were broken, table support was broken, automa...
Dec 29, 2025 by Kanad Sakhadeo
Porter - Bike Damage Open
Foot brake got damaged, Wind Shield got crack, Major scratches on new bike....
Dec 15, 2025 by Pavan Sai
Porter - Extra amount charged and fraud Open
Dear Concern, I requested moving houses with porter due to my job change from Navi Mumbai to Thane. Order Number - PNM******** Porter quoted me an amount of ₹**** with ₹*** advance payment and ₹**** to be paid after shifting. After the sh...
Nov 06, 2025 by Priyesh Mishra
Porter - Package Not Delivered Open
On ** august at **:** i have booked (* wheeler) on porter (CRN **********) to pick a material from our supplier to our company then delivery guy collected the material from supplier but even after * hr he didn't delivered a material nor called ...
Sep 25, 2025 by CHANNAKESHAVA N
Porter - Took Extra Money Open
*) First they showed **** for my courier trip after trip is completed they changed the fare to **** difference of *** rupees suddenly *) Filed complaint * times to their customer support stressed with the follow up all repeating same lines ...
Sep 22, 2025 by Aakash Sharma
Porter - Dropped the parcel Open
Porter dwara Mera Saman kahin per gira Diya Gaya aur unko complaint Maine * se * times kar diya hai lekin Abhi Tak mujhe koi bhi solution Mila nahin Hai...
Sep 19, 2025 by Pooja Gupta
Porter - Complaint of Porter Open
Feedback On Porter Myself Himanshu singh Mobile No ********** Order No CRN********** I had booked Porter on **th August **** around *:**pm. Rider Name: Jaseen Khan Bike No: MH ** DW **** Bike rider had not delivered my product which...
Aug 21, 2025 by Himanshu
Porter - Urgent Unable to Track Goods Movement and Delay in Delivery Timelines Open
I am writing to express my concern regarding the relocation service booked from Greater Noida to Hyderabad. I am currently unable to track the movement of my goods, and there is no clarity on their current status or estimated arrival. Additi...
Jun 25, 2025 by harsh raj singh
Consumer Complaint Against Porter To, Consumer Grievance Redressal Forum, I, Dibyendu Chowdhury, am filing a complaint against Porter, a logistics and transportation company founded by IIT alumni, for their unprofessional and fraudulent servic...
Mar 22, 2025 by Dibyendu Chowdhury
Porter - Package delayed and stuck with no update Open
My order was handed over to porter all india parcel service on *nd dec **. The package is stuck for * days and is not moving and they have still not handed over to Xpressbees partner till date No help is given on customer care on why the pac...
Dec 05, 2024 by Parul Agarwal
Porter - Reg Security deposit Open
Placed an order with Porter Movers and Packers on **-Oct-**. Shifting was completed on **-Oct-**. I was given the option by the vendor to keep the carton boxes which were used for shifting for * days on deposit of ₹***/- which I agreed. I mad...
Nov 13, 2024 by Anil
Porter - Package not delivered Closed
The courier was scheduled to reach by **th Oct. Though it reached my city on **rd, there is no delivery attempt made. The porter customer team keeps saying to wait ** hours and it's **th oct now. I had a lot of my household items in that and I ...
Oct 28, 2024 by Akansha Kedia
Porter - Extra fair charged Closed
I have booked Porter to some destination with CRN********** mentioned on my Porter app where they have given a charge of *** but when the driver reached the location the price raised to *** . I want my refund ...
Sep 30, 2024 by Zaki
Porter - Goods damaged during shifting Open
Had the worst experience with Porter movers and packers. They were completely unprofessional, objecting on every small item to be picked. They completely damaged my bookshelf. The bookshelf was wall mounted, but they kept it straight while load...
Sep 12, 2024 by Saurabh Saxena
Porter - Package delivered empty Open
I sent a hard disk through Porter Courier Services for the first time. Before sending it, we were asked the value of our item. They never said that it is not allowed to send it in courier and took it. Porter outsources Xpressbees to deliver our...
Aug 27, 2024 by Vidit Shah
Porter - Complaint Not Resolved Closed
I booked a Porter on **/*/**** (Order ID: LBR********). During the service, the driver and helper were lifting luggage when the vehicle slipped and hit another vehicle. The motorcycle's headlight was damaged, and the owner is now demanding rep...
Aug 05, 2024 by Satya Ranjan Panigrahi
Courier sent with a something that had to be returned Made a mistake in the mobile number with * digit One attempt made to deliver and they didn’t deliver which was fair. Have mentioned ** times post that to deliver and updated correct mob...
Jul 23, 2024 by Vishwas Bhatia
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