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Postal Complaints

Postal or courier service is considered to be one of the cheapest modes of communication. Postal services in India have rapidly grown over the last few decades. India is a country with the largest network of post offices with its number being more than 1.55 lacs as recorded in May 2008.

Well, India has many local and international courier companies providing postal service, but still, consumers file courier complaints at some point in time. Things can always go lousy such as late deliveries or items in the package get damaged, and the list can go on.

If you have encountered any such postal complaint with your courier company, you must have brought it to their notice, but many complaints against the courier company remain unresolved. According to stats in 2020, 1449 grievances are pending unresolved in the Indian Post Office and stats could be different for other courier companies.

There are more than 20 types of postal services with the most common being registered or speed post. Even though it is considered one of the safest means of communication, lapses have been seen over the past few years with various posts getting lost somewhere and not reaching its destination.

In this article, we have mentioned India's famous postal companies, and the types of courier complaints the customers face with them.

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Famous Postal or Courier Companies in India


1. Indian Post Office: Indian Postal Service serves as a backbone to the society with a network of almost 1,56,600 post offices in India, with nearly 90% operational in the rural part while the rest 10% in the urban area. Since 1854 Indian post offices have served the country. In the 1850’s they used to deliver happiness to people in 10 paisa postcards and yellow envelopes, and still, they are delivering happiness to people all around the globe. Today, there is no such village or town in our country, which is not covered by the Indian Postal Office. Also, it is a public or government courier service, so the charges of sending a parcel across the globe would be comparatively cheaper when compared to the other private courier companies.

2. Ecom Express: Ecom Express private limited is one of the leading logistic providers. It has more than 36,000+ employees currently working with them and is all geared up to create more employment opportunities in the future. Now, Ecom Express covers more than 27,000 pin codes and is delivering the packages to more than 2650+ cities. Their prime motto is to deliver the parcels with the utmost speed, safety, and reliability nationwide to all industries. They provide various services like Express Services, Digital Services, and Fulfillment services but many times they get complaints for courier service.

3. Delhivery: Founded in the year 2011, and headquartered in Gurugram, Harayana, Delhivery Pvt Ltd is one of the most trusted and leading brands, when it comes to sending parcels around the globe. Delhivery has a nationwide network, covering almost every country, state, district, the town as well as villages. They cover 17,500+ pin codes and 2300+ cities only in India. Delhivery is one of the most reliable courier companies for shipments. Even during the pandemic situation of COVID-19, when people were afraid of stepping out of their home, Delhivery courier company kept on working, so that they could fulfill the needs of society. But like any other player they too receive many complaints against them.

4. FedEx: Formed in the year 1973, FedEx, or rather Federal Express, is an American multinational delivery service company. The company is known for its overnight shipping services, along with providing real-time updates of the location of the parcel to the clients. Though this has become a common feature in today’s era, this system of tracking the location of packages or tracking AWB numbers was introduced by the FedEx courier company. FedEx courier company provides shipment facilities all around the globe. Currently, FedEx has 16 clearance facilities in India but sometimes they are unable to locate the whereabouts of their shipment.

5. DTDC Courier: Desk to Desk Courier and Cargo or DTDC Express Limited or DTDC is the same. It is an Indian courier company and handles more than twelve million shipments every month. The headquarters of DTDC is in Bangalore (now known as Bengaluru), Karnataka, India. Currently, DTDC has its presence in more than 500 district headquarters through its globally expanded network, covering more than 10,500 franchises and providing the customers with comprehensive and reliable services to 10,500 plus pin codes. DTDC serves in more than 240 international locations, including Canada, USA, UK, Hong Kong, and China. However, customers have filed complaints for missing parcels and no compensation for lost packages.

Types of Postal Complaints or Courier Complaints


With a commendable market share in courier, express and parcel market valuation at almost $4.29 billion, India’s courier and parcel delivery services have managed to make a mark in the entire world of being connected via postal services. But with this rate of growing numbers also comes certain discrepancies, which many times go unnoticed but some even become a topic of discussion.

Like every other service being offered, postal services have also had some minor and major mishaps making people angry over the services like items missing in the package, late deliveries, sometimes no deliveries at all and many more to count. Below is a little comprehensive list as to under what category your grievance might lie if you are to file complaints regarding inadequate or unsatisfactory service by the courier companies in your area.

1. Items missing
With local, national and international deliveries beyond and across the country, people have experienced items missing from their packages raising concerns regarding security and safety of deliverables. Dealing with such a grievance becomes a task in itself because sometimes you as a customer do not get precisely what is missing or might be missing in the package and end up complaining late.

2. Package stuck in customs
Handling of packages at customs has always been a concern with several mishaps coming in the news like un-traceable shipment, mishandling, rude behaviour of people at customs, issues of delivering sensitive packages across the border and many more. But parcels stuck at customs is something which is entirely not under one’s control and managing a track of the same is again a tedious job. Even big courier companies like FedEx and BlueDart have got such complaints registered in the past.

3. Late deliveries
This is a persistent issue, especially with Indian postal services - not getting deliveries on time. Late delivery is like a cherry on the cake of receiving the wrong post. When sending one package from one place to the other, you expect to get it delivered and thus might be taking a buffer for the same. But what if you get to know that you sent it on time, but it got delayed midway? If this has happened to you, then you are not alone as it has been and is a persistent issue with many.

4. Non-cooperative customer support
This is the most common grievance of customers that the customer support is rude and non-cooperative. People in the past have also complained about the lack of availability of the support staff or information regarding shipment. Not getting enough cooperation on post-delivery issues often keeps issues hanging midway and thus delays the resolving process.

5. Wrong products delivered
Wrong delivery is again a most common courier complaint that has been raised in the past by customers. This persistent mistake has refrained many people from using Indian postal services and might not even gain people’s trust if it persists in future as well.

6. No delivery
Not getting your package at all can be frustrating, and such frustrating customers often knock doors of their regional post offices in hopes of getting issues resolved. But to the absolute dismay, either not getting a satisfactory response or often, rude behaviour of support staff increases the pain of the consumers. They end up filing complaints against this issue but usually get delayed justice.

7. Damaged products delivered
Most people complain of mishandling of their packages despite instructions of “handle with caution” being communicated explicitly. No compensation for the same is another issue people face pretty commonly under this category. It is always very frustrating to first receive a damaged parcel and then getting no compensation for the loss from the courier companies.

How to file a complaint against the post office or the postman?



Public grievance portal is an initiative started by the Central Government for addressing the grievances of the general public. If you have any complaint regarding the behavior of the employees of the post office, you should contact the Postmaster in charge. You can even call the superintendent under whose jurisdiction the Post Office falls and express your dissatisfaction regarding the services of the Post Office.

1. Register a complaint at the customer care number of the Indian Post Office i.e. 18002666868.
2. Go to pgportal.gov.in (Public grievance portal) and get yourself registered.
3. Select lodge public grievance and then enter all your details and select the department.
4. If the complaint is not resolved, approach the Chief Postmaster General here : https://www.indiapost.gov.in/VAS/Pages/CustomerSupport/Guidelines-on-Complaints.aspx

How to resolve courier complaints or postal complaints?



So if you also have had a bad experience in the past with postal services, pretty much above listed possible grievances could be one which you might have faced or might face in future.

To resolve these complaints, you can always call or send an email to them on customer care. If the case goes worse, you can always take them to the consumer forum and file a complaint against them.

1. File support ticket/send an email:
You can always contact courier companies through their official website by going to their contact us section and by sending them an email. The websites and customer service emails of some leading courier companies are:

Delhivery - www.delhivery.com customer.support@delhivery.com
FedEx - www.fedex.com india@fedex.com
DTDC - www.dtdc.in customersupport@dtdc.com
Trackon Courier - www.trackoncourier.com
India Post - www.indiapost.gov.in
XpressBees Logistics - www.xpressbees.com customercare@xpressbees.com

2. Call Customer support:
One of the perfect ways to directly come in contact with the postal company is by contacting it through a phone call for customer support. All these well-known courier companies have a 24*7 working customer care number which helps in resolving complaints as they value customer feedback. The customer care number of some of the leading postal companies in India are :

Ecom Express Customer Care Number - +91-8376888888
FedEx India Customer Care Number - 1800 419 4343
DTDC Customer Care NUmber - +918025361410, +913340329819, +912233004444
Trackon Courier Customer Care Number - +918023417774, +914446617710, +918334043012, +911145593500, +912228510056
XpressBees Logistics Customer Care Number - 020-49116100

3. Send Legal Notice:
A consumer can send legal notice to Courier company in case it is unable to resolve his complaint. It is one of the efficient ways to handle the issue legally. Check below to know how to send a legal notice to a Courier company?

Step 1: Firstly, get a legal notice drafted by a lawyer.

Step 2: Check it properly and make sure it is signed by a lawyer.

Step 3: Keep a copy of it for future purposes.

Step 4: Send the legal notice to Courier company by registered post.

Step 5: Keep the slip or delivery report for evidence.

4. File consumer forum case:
Consumer forum deals with consumer complaints and you should approach the consumer forum if you feel that your rights as a consumer have been violated.

If the courier company is not responding to your complaints even after sending legal notice by a lawyer then you should file a case against it in a consumer court.

Here is how you can file a case in the consumer court?

Step 1: Intimate the aggrieved party via legal notice.
Step 2: Draft the consumer complaint.
Step 3: Attach all the relevant documents and proofs to support your complaint.
Step 4: Select the appropriate court or consumer forum for filing the complaint.
Step 5: Pay the prescribed court fee that is required to be paid along with the complaint.
Step 6: Submit the case along with the affidavit & fees in the court.

If you are looking for quick help then <a href="https://voxya.com/file-consumer-complaint?ref=onlComp">File a Complaint</a> at Voxya to resolve postal complaints or courier complaints. We take legal action by sending legal notice to the courier company addressing the issue. If the issue remains unresolved after sending Legal Notice then we help you in approaching the consumer forum. We generally receive about hundreds of postal complaints every month.

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Most Common Issue Reported for Postal Complaints

Delay in delivery

Package stuck in customs

No delivery

Item missing

Wrong delivery

Bad customer support

Wrong product was delivered

COD packet delivered Funds Collected and marked as lost (Delhivery) ^Open

A COD packet was sent to a customer on **nd Feb bearing AWB number **************** via Delhivery.com for a Total amount of **** to be collected from the customer. Parcel was delivered, Funds Collected in cash and then it was marked as not deli...

Mar 04, 2024 by Anubhav Agarwal

Delayed shifting and incomplete installation (NO BROKER PACKERS AND MOVERS) ^Open

I used the service of No Broker for shifting my luggage. The Scheduled time for pickup was *AM on *nd March **. The packers guy came at * PM and then the shifting started. Till then there was fake info that the pickup van is coming.At * Pm the ...

Mar 03, 2024 by Aditya Kumar

Package not delivered (Delhivery) ^Open

I sent a courier to Zivame via Delhivery as I had to self ship my return. The delhivery shows that my package was delivered on **th Jan but Zivame is saying they have not received it. I have not been able to contact delhivery as there is no opt...

Mar 01, 2024 by Preksha Pranavi

Package denied delivery (Delhivery) ^Open

I am writing to express my deep concern regarding ongoing issues with my recent deliveries, specifically concerning AWB: *************, *************, and AWB: *************, all handled by the Ghuret facility centre in Pauri, Uttarakhand. D...

Feb 13, 2024 by Hardeep Singh

Car not delivered (VRC CARGO PACKERS AND MOVERS) ^Open

I choosed VRC CARGO PACKERS AND MOVERS for my car delivery from Pune to Khedbrahma(Gujarat). They told it will be delivered in two days but almost it is * days now yet no any update on my car delivery. And they have stopped picking my phone cal...

Feb 08, 2024 by Krunal Manojkumar Mehta

DTDC courier delivered to unknown person (DTDC) ^Open

My courier delivered to unknown person and it was very important for actually it was .y documents and some marksheet passport My shipment number - V******** Name - Sandeep Kumar ...

Jan 10, 2024 by Sandeep kumar

LOST PARCEL FROM ANJANI COURIER (Anjani Courier) ^Open

I have return my original Maria B suit using ANJANI COURIER but they have lost my parcel. The suit was of amount ***** INR. Now they are refusing to return back my parcel amount. The courier has being lost by the ANJANI COURIER team. Kindly hel...

Jan 07, 2024 by SHAIKH SHAILA FARHAD

Package not delivered but still in tracking shows already delevired (Professional Courier) ^Open

THL******, package was sent from Shimogga to Bengaluru(Gejjagadahalli, Dasanapura) on **th December **** but till date package not delivered, when I tracked the package it shows delivered, regarding this if I reach customer care, they have giv...

Jan 01, 2024 by Uttam Singh

Package not delivered (UBER) ^Open

Order an Uber delivery service from home to Airport on **th Dec from Mobile Number **********. Contents included a baby stroller which we forgot to carry for a vacation. The driver cancelled the ride just after leaving home and no service provi...

Dec 20, 2023 by ANKUR GARG

Package not delivered (Amazon) ^Open

Delivery Agent refused to deliver package at door step. However all other delivery agent deliver item at given location of NOIDA sector **B. Delivery agent marked item as rejected by customer, which is totally false. This resulted in wastage of...

Dec 20, 2023 by AKHILESH JAISWAL

Package missing (DTDC) ^Open

I sent a courier but the courier was Returned due to in availability of service but the package never came back to me...

Dec 19, 2023 by Sahal

Package not delivered (DTDC) ^Open

My tracking id is ************\ My package has been in the gurgaon DTDC facility since *th dec. Everytime I ask about my package they say - they are working on it. The package contacts packing material and my business has suffered huge l...

Dec 19, 2023 by Harshita Singh

Breach of privacy (Xpressbee ) ^Open

I placed a cash on delivery order with zara which was to be delivered by xpressbee. On the **th of December i got a notification from the verified id of the company on WhatsApp regarding the delivery status of the shipment. I received the parce...

Dec 12, 2023 by Divya sethi

Package not delivered (Ecom Express) ^Open

AWB ********** tracking I'd of Ecom express. They never tried to deliver the product and return the product. This product importance is very high for me .I have tried to reach them but unsuccessful. The just sent some delivery message with OTP ...

Dec 11, 2023 by Subrat Kumar patel

Non delivery of household goods (Jet Cargo Packers Movers) ^Open

My name is Roopesh Khete and I was posted in Gandhinagar in Airforce command. On *th October **** I hired Jet Cargo to move my household goods. Mr. Dinesh from Jet Cargo took money and did insurance and gave assurance that the goods will be del...

Dec 01, 2023 by Roopesh Khete

Package not delivered (DTDC COURIER COMPANY JAUNPUR) ^Open

My local courier was booked on **.**.**** (NO: B********). But it is not yet delivered. Its hundredth time happening to me by DTDC. They are unfit, inefficient, idiots, reckless and lethargic and again started to play a game 'passing the ball'....

Nov 23, 2023 by Bheemappa Bandikeri

Delivered product without Pricetags And not giving refund on product return not (Myntra) ^Open

Hi Team, I have ordered product from Myntra, Order ID # ******* ************** but received with out pricetag And brandtag. I have opted for product exchange because of Fitting issues, created exchange request. But during pickup pickup agent...

Nov 22, 2023 by Reethu Palukuri

LED TV Display Damaged through DTDC Courier (DTDC) ^Open

I've couriered Sony bravia LED TV through DTDC from pin-****** to ******. When received, display found to be damaged. I tried to reach the DTDC courier partner for this, he refuses to entertain. While right from the start of the process, i've b...

Nov 21, 2023 by Shubham Mishra

Claim for Damaged Items from Aggarwal Packers DRS Group (Drs Dilip Road Lines Ltd) ^Open

I am writing to express my deep dissatisfaction with the handling of my recent relocation by your company. I have already communicated my concerns and dissatisfaction with your services through a complaint, but unfortunately, no action has been...

Nov 14, 2023 by Nidhi Mehra

DTDC Package not delivered (DTDC) ^Open

My parents sent me some personal items (book, food items) through DTDC to Bangalore. They gave the package to DTDC Berhampore branch on *st November ****. I was tracking the package so on *th November it showed "out for delivery". I even got an...

Nov 07, 2023 by Ananya Banerjee

Packet not delivered to us (Ecom) ^Closed

We are the supplier of clothes and one of our packet was not returned to us by our delivery partner ECOM Express....

Oct 31, 2022 by LALIT BHAGAT

Other person delivered in my address (Ecom Express) ^Closed

Courier boy of ecom express will deliver wrong item in my address when i am say you will dilivered wrong item of other person please take your product and refund my money he say contact our office and i am not refund your money.that were wrong...

Oct 24, 2022 by Anwarul Abdin

Parcel not received (Ecom Express) ^Closed

I am meesho seller... I have sold * item to the customer but it was not delivered due to RTO and second one was opted cancel by customer but by the time parcel scanned by their courier boy and was dispatched from my shop. Both parcel not return...

Oct 22, 2022 by Ehteshamul Haque

Ecom express cancelled my flipkart order with out delivery attempt or my consern (ECOM EXPRESS AND FLIPKART) ^Closed

I have ordered Pigeon Favourite IC **** W Induction Cooktop flipkart (OD******************), and they sent it throught ecom express courier service(AwB **********). The package reached my near by office and they haven't delivered to me. when i...

Oct 09, 2022 by Vishnu S

Package not delivered (delhivery com) ^Closed

I ordered a galaxy tab s*+ from samsung online shop which was pre-paid using a credit card on **th Sept. The estimated delivery date was ** but it took longer and reached my destination hub in Pune at *th Oct. The product arrived from Gujarat w...

Oct 09, 2022 by Ja Ne

Package not delivered (Shiprocket) ^Closed

I run a small business and that’s my only source of income. I shipped a package that was supposed to reach on a respective date. It’s been * days over the due delivery date and the package’s tracking status is the same. After calling the ...

Sep 22, 2022 by Shivangi Verma

Delivery boy is fraud (Ecom Express) ^Closed

This complaint is regarding order no ********** Delivery executive came to deliver and my sister made payment through upi for rs***/- But it was in processing so she gave cash of rs ***/-...and delivery boy assured that he will return cash if...

Sep 21, 2022 by Shashank Verma

Wron product recieved in return (Shiprocket) ^Closed

We used shiprocket to deliver our products.the product not delivered to customer and returned to us.we missed our product and recieved waste papers and old waste clothes...

Sep 20, 2022 by Sabeel

Refund did not adding photo (Meesho ecom express) ^Closed

I ordered zeniksh shiva statues * pieces.. but only one piece is arrived to the total amount.. now i refund the money that app showing add photo.. but that option is not working.. didn't adding photo.. how can i refund my money? how to ret...

Sep 19, 2022 by Prasanna kumari

Extra amount charge (ECOMEXPRESS COURIER) ^Closed

I had paid the extra amount to delivery partner. Of the rs .*** At the time of delivery which they don't respond to any complaint olive resister. Order id --************_* Awb no. **********. ...

Sep 07, 2022 by Mohd sohaib

I didn t get that product which i ordered its tottally disappointed (Shiprocket) ^Closed

I ordered * bra panty set bt when I got my order this is not same which I saw and ordered. so I Want to return but there is no any option where I can return it...

Sep 03, 2022 by Amreen Mustafa

Delivered package not received (Shiprocket) ^Closed

AWB: ************ Order #: ********** Using shiprocket app, I created a shipment on *th August for Hyderabad location and on *th August received message that the shipment has been delivered but in actual it's not delivered. I checked with the...

Aug 25, 2022 by Shefali Agrawal

Cheap product recived return product pls (Shiprocekt) ^Closed

Bhut jyada Ganda product recived hua hai plz return karna hai plz ...

Aug 20, 2022 by Kajal

Package not delivered (Shiprocket) ^Closed

On tracking it shows delivered but I didn't receive the item ST***********...

Aug 15, 2022 by Bhavesh Jagad

Mene ek prodact manga to uski badle Galt de diya mere pese bapis karo (E Com Express) ^Closed

PESA bapis karo...

Aug 13, 2022 by Rakesh

Fake attempt many times (Shiprocket) ^Closed

Everytime the do fake attempt.I complaint many times with audio proof of customer ...

Aug 09, 2022 by SAURABH CHAUDHARY

Fake product (Shiprocket) ^Closed

Booked digital watch with ear pods but the watch was of plastic one and no didn't received any of the ear pods in the box. Totally fake product...

Aug 07, 2022 by Mohammed abdul samad

Partial shipment missing (Shiprocket) ^Closed

Dear Team, I have booked a parcel via shiprocket Order # - ********** AWB # - ************ on **th June **** and it did reached the destination (partial shipment) on dated – **th June ****. However, I have raised a query on **th June'** (C...

Jul 20, 2022 by Aniket Paul

Packers and movers damaged and lost transit material and denied to settle claim charged extra money (Shiv Durga Agarwal Packers And Movers) ^Closed

I shifted my household goods from kolkata to guwahati by a packers and movers company .First they had quoted me an amount before finalize information the deal with full truck load direct vehicle but after pick up I have seen that it was not a d...

Jul 20, 2022 by Madhav ch Nath

Wallet Money was not transferred to my Back (Shiprocket eCommerce and logistics solution) ^Closed

Firstly, I booked a shipment and it's such a shame that my pick-up was delayed by * days and the courier person never arrived but shared with the team that my package wasn't ready. I reached out to the customer service agents, the grievance tea...

Jul 16, 2022 by Aarushi Tiku

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Ajay Masih
Complaint filed against: Cleartrip

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Ankit Kumar
Complaint filed against: Flipkart

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Binoy T
Complaint filed against: Maruti Suzuki

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Khushbu
Complaint filed against: Maharaja Sayajirao University

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Vyshak Suresh
Complaint filed against: Vikinterio Furniture

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Shikha Agarwal
Complaint filed against: Trendize

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Ramachal V
Complaint filed against: Byjus

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Kimi Shrivastava
Complaint filed against: KFC

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Sibi
Complaint filed against: No Broker

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Shrishthi
Complaint filed against: Y Axis Overseas

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Chandan K S
Complaint filed against: Yamaha Motor

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Karthikeyan M
Complaint filed against: Act Fibernet

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Archana R
Complaint filed against: Royals Moonlight Resort

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Mahesh K
Complaint filed against: OYO

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Vikram B
Complaint filed against: Nobroker

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Monika P
Complaint filed against: Mpokket App

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Nishant Kumar
Complaint filed against: Hitachi AC

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Vadaria J R
Complaint filed against: Smartbuy

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Adil Khan
Complaint filed against: Udaan

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Rebecca N
Complaint filed against: Thomas Cook

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"Whirlpool refunded my money after the legal notice was sent to them. In less than 4 months this issue was resolved, which probably would have taken years otherwise. THANK YOU."

Balaji C
Complaint filed against: Whirlpool India

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Madhu Chandra
Complaint filed against: Cleartrip

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Roshan
Complaint filed against: No Broker

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"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"

Mamta D
Complaint filed against: Byju's

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"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"

Swati Bandana
Complaint filed against: Kurlon Mattress

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Mayur Pande
Complaint filed against: Yatra.com

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Prashanth Rao
Complaint filed against: NoBroker

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Ananya Jindal
Complaint filed against: Dell

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Vishal Pawar
Complaint filed against: MakeMyTrip

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Complaint filed against: GoFirst Airlines

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Complaint filed against: Pepperfry

Resolved

"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."

Guru Magavi
Complaint filed against: Reliance Digital

Resolved

"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."

Rajani Kanth C
Complaint filed against: Rapido

Resolved

"With your help I have received a full refund. Genuine platforms like Voxya are rare to find. Would love to see Voxya reach greater heights. Thank you for your prompt and professional responses."

Nisha Bedi
Complaint filed against: Paio Accessories

Resolved

"OYO has initiated a full refund within no time, only because of your help Voxya. Thanks a lot for the support."

Roshin A Rahman
Complaint filed against: OYO

Resolved

"I'm very surprised. Really surprised with the things that happened so fast and quick resolution was provided. Thanks to Voxya and would love to share this story with all of my friends and family."

Jithendra Babu
Complaint filed against: Red Apple Fashion

Resolved

"I got my refund back in my bank Account. Thank you Voxya team for all your support and follow ups."

Hardik Bhalsod
Complaint filed against: Happy Easy Go

Resolved

"My refund has been credited to my account. Thanks to Voxya and Mamaearth."

Takhellambam M
Complaint filed against: MamaEarth

Resolved

"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"

Abhijit Dhote
Complaint filed against: Weddingz.in

Resolved

"I really thank you Voxya support team for quick support on Travolook refund issues, I got my refund amount. Indeed appreciate your quick help."

Santosh Dash
Complaint filed against: Travolook

Resolved

"Thanks Voxya for helping to resolve the issue."

Kadem Nagaraj G
Complaint filed against: Powermax Fitness

Resolved

"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."

Rakesh Mari
Complaint filed against: Goibibo

Resolved

"I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied."

Preeti Anandan
Complaint filed against: Thrillophilia Adventure

Resolved

"I am very satisfied as I got an instant resolution from make my trip for my grievance."

Varun Kuzhikattil
Complaint filed against: MakeMyTrip

Resolved

"Thank you voxya team, my complaint has been listened to after posted at Voxya.com and they reverted to solve my issue. Thanks for this support Voxya team!"

Rajiv Kinger
Complaint filed against: NoBroker

Resolved

"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."

Mohd Afnan
Complaint filed against: MakeMyTrip

Resolved

"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."

Mohammed Abdulrahim A
Complaint filed against: Dell

Resolved

"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."

Parvathy M
Complaint filed against: Air Asia

Resolved

"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."

Kannan Vanangamudi
Complaint filed against: Goibibo

Resolved

"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."

Leela Sai M Guggilam
Complaint filed against: Asus

Resolved

"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."

Arijit Sengupta
Complaint filed against: PepperFry

Resolved

"Thank you soo much Voxya. After your Social Campaign and your email, AirIndia Express made correction in the Passenger name today."

Sulinder Singh
Complaint filed against: AirIndia Express

Resolved

"Because of you guys I received my hard earned money. Thanks a lot Voxya team for helping me in getting a refund from Travolook."

Nasir Karim
Complaint filed against: Travolook

Resolved

"Very nice service thanks a lot to you Voxya for supporting me. I will recommend Voxya to everyone!"

Rahul Sharma
Complaint filed against: CoinDCX

Resolved

"I am very satisfied with Voxya. It just gave me the double power to fight and finally my problem was solved! One of the finest site. Voxya, let the fight for justice continues."

Asish Behera
Complaint filed against: Nurserylive.com

Resolved

"I am happy with the support & fast output from the Voxya team. I suggest other consumers to use it and win the battle for their rights."

Nirav Shukla
Complaint filed against: Make My Trip

Resolved

"I am thankful to Voxya team for resolving my complaint within few days."

Rupak Mitra
Complaint filed against: Goibibo

Resolved

"Unbelievably fast and prompt result! I got my refund sooner than I expected. Thank you guys."

Saqib Khan
Complaint filed against: Teams Group

Resolved

"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."

SUNDARAPANDIAN M
Complaint filed against: Byjus

Resolved

"When no one is there to help you, Voxya is there. Voxya team helped me to get my refund when no helpline was provided by the bus vendor. Its a good initiative and I recommend it highly."

Krishan Sharma
Complaint filed against: Yatra.com

Resolved

"In this pandemic, Voxya helped me to get my hard earned money back. I've no words to explain how happy I am. If you are duped by online scams, come to Voxya for help."

Sainathan G Iyer
Complaint filed against: Travolook

Resolved

"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."

Samit Brahmachari
Complaint filed against: OYO Hotels

Resolved

"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."

Debalina Ghosh
Complaint filed against: OntheShop

Resolved

"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"

S Harish
Complaint filed against: Xiaomi Mobiles

Resolved

"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."

Shruti Karanth
Complaint filed against: Swiggy

Resolved

"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"

Vasanthkumar K
Complaint filed against: Profit Aim Research

Resolved

"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."

Kaushik Mandal
Complaint filed against: Pepperfry.com

Resolved

"Great Work by Voxya. I was waiting for a refund for 1.5 years. But after using Voxya, I received my refund within 1-2 months. Thanks!"

NAGA TEJA RAM K
Complaint filed against: Cleartrip

Resolved

"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."

Aman Verma
Complaint filed against: Flipkart

Resolved

"I was struggling from last one month for refund. But when Voxya started social campaign, the CEO of Zebpay contacted me directly to refund the amount. Billion thanks!"

Rahul Parmar
Complaint filed against: ZebPay

Resolved

"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"

Mrunmayee Palsule
Complaint filed against: HappyEasyGo

Resolved

"The social media sharing helped me a lot. I am thankful to Voxya for helping me. Thanks"

Kshitiz
Complaint filed against: Samsung

Resolved

"Awesome and kudos to the team, I am feeling blessed to have someone to hear and resolve our issues."

Manpreet K
Complaint filed against: Zomato

Resolved

"Thanks to Voxya, I have got the refund back from Byjus :)"

Mohammad Ashfaque
Complaint filed against: Byjus

Resolved

"I'm thankful to team Voxya for their instant help & support. I got reply from Shinehunts which I was not getting earlier. I will recommend this useful platform."

Abhilasha Bajpai
Complaint filed against: Shinehunts

Resolved

"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."

Kushal Prahladbhai Prajapati
Complaint filed against: PayTM

Resolved

"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"

Jyotiranjan Pradhan
Complaint filed against: Club Mahindra Holidays

Resolved

"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."

Deba Prasad Mohanty
Complaint filed against: Razorpay

Resolved

"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."

Nirmala Mary
Complaint filed against: Flipkart

Resolved

"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."

Purushothama N
Complaint filed against: Max Serve Solutions Pvt Ltd

Resolved

"Bajaj Finserv refunded my amount. Voxya, thank you for your support."

Kantharaju HS
Complaint filed against: Bajaj Finserv

Resolved

"Thank you Voxya for your help and support. I got my refund from Club Mahindra."

Chaturbhuj Singh
Complaint filed against: Club Mahindra Holidays

Resolved

"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."

Prince Kumar
Complaint filed against: Amazon

Resolved

"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."

Vijayasimha Ajarananda
Complaint filed against: Robu.in

Resolved

"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."

Tangella Mallikarjuna Raju
Complaint filed against: Clear Trip

Resolved

"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."

G Rajendra Prasad
Complaint filed against: Investment Reasearch Advisor

Resolved

"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."

Rohit Kumar
Complaint filed against: Swiggy

Resolved

"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."

MOHIT SONI
Complaint filed against: Yatra

Resolved

"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."

Nithin Das
Complaint filed against: Oyo Hotel

Resolved

"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."

Abhishek Yadav
Complaint filed against: Amazon.in

Resolved

"The issue is resolved and Cheque received from Airtel. Thanks for helping me in this issue highly appreciated!"

Raja Rajangam
Complaint filed against: Airtel Digital Tv

Resolved

"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."

Naveen R Kumar
Complaint filed against: Yatra.com

Resolved

"A big and a loud thank you to Voxya. I was in doubt whether my vehicle will get registered or not. It was not possible to get this done without you people."

Mohammed Siraj Ali
Complaint filed against: Jasper Industries

Resolved

"Thank you so much Voxya I am fully satisfied with your quick service."

Avinash Kumar
Complaint filed against: Swiggy

Resolved

"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."

TCS Prasad
Complaint filed against: Spice Jet

Resolved

"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"

Sushil Mathew
Complaint filed against: Hathway Broadband Internet

Resolved

"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."

Darshan Kumar Patel
Complaint filed against: OYO Rooms

Resolved

"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."

Prabhakar Chaturvedi
Complaint filed against: Flipkart

Resolved

"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "

Rakesh Shinde
Complaint filed against: Swiggy

Resolved

"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."

Mannu Datta
Complaint filed against: Tatasky

Resolved

"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."

Asif Belim
Complaint filed against: OYO Rooms

Resolved

"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."

Anubhav Guha
Complaint filed against: Pepperfry

Resolved

"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."

Prasanth Didla
Complaint filed against: Delhivery

Resolved

"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."

Hiteshbhai Jodhani
Complaint filed against: PhonePe

Resolved

"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."

Zeeshan
Complaint filed against: Labbaik Umrahs

Resolved

"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."

Syed Shabeer
Complaint filed against: Wisdom Jobs

Resolved

"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."

Raunak Surana
Complaint filed against: Swiggy

Resolved

"Its wonderful to have Voxya for resolving complaints for unsatisfactory services provided by the companies. My complaint has been resolved. Thank you so much!"

Jyoti Chaudhari
Complaint filed against: ClickOurStore

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