Top consumer complaints in 2024 - Voxya Consumer Forum Online

Automobiles Complaints

Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.

According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.

Famous Automobile Companies of India

The leading automobile companies in India include:

Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Hyundai Motors
Toyota Motors
Skoda
M.G. Motors
Mercedes
Volkswagen
Honda
Kia Motors
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.

Most Common Automobiles Complaints

The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:

- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.

How to resolve Automobile Complaints?

So how can an individual file a vehicle complaint? Keep on reading to know more.

1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.

So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.

2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.

3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/

We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.

We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Two wheeler not delivered confusion on clearity (Oben Electric) ^Open

Complaint Against Oben Electric for Deficiency in Service, Delay in Delivery, and Financial Loss I booked the newly launched two-wheeler, Oben Electric Rorr EVO *.* kW, on ** May **** by paying the booking amount of ₹***, based on the repr...

Jul 22, 2026 by SHIVAM AGGARWAL

Scoter Service delay of 7 Months (OLA ELECTRIC) ^Open

It's been more than * months that my scoty OD **X **** is in service center. The motor need to be changed under warranty. But no response. Nothing. And now service agent is saying that the job cards are getting closed automatically. ...

Jul 07, 2026 by Prasanjit Pattanaik

New Honda Activa Scooter delivered defective vehicle (HONDA 2 WHEELARS INDIA) ^Open

KL**G****- Honda activa sccoter was deliverd today from P S Honda, Karukachal, kerala. There were multiple scratches and there were evidences of the removal and repair of the frontside interior panel[Images attached]. The P S Honda sales repres...

Jul 07, 2026 by Adarsh CS

Service Issue Parts Stoled by Service Centre (OLA ELECTRIC) ^Open

I am writing to formally escalate a severe case of suspected fraud, unauthorized parts swapping, and gross deficiency in service regarding my Ola S* scooter (VIN: P**AFDCB*BDA*****). Background of Grievance (May ****): Following a battery d...

Jul 06, 2026 by Venkatesh Naik

Ola scooter not delivered (OLA ELECTRIC) ^Open

I am writing to lodge a complaint against Ola Electric for an absolute deficiency in service and unfair trade practices regarding my vehicle booking. Despite making the full payment of Rs. *,**,*** on **-April-****, and despite the vehicle bei...

Jun 26, 2026 by SAI AKHIL VARMA D

EV Bike Ordered not deliveered and Full Refund not provided (OLA ELECTRIC) ^Open

Background (Brief) I placed an order for OLA Roadster X *.*kWh on ** March **** and completed full payment on ** March ****, amounting to: ₹*** (token) ₹*,**,*** (credit card EMI – fully closed with bank) Due to non-delivery and con...

Jun 24, 2026 by Smitha Sijo T

Refund delay (Jawa Motor Cycles) ^Open

On **th January ****, I paid ₹**** and made a booking at Sinha Auto Sale in Muzaffarpur. However, due to some personal reasons, I requested to cancel the booking. I followed up many times, but they did not refund the money. After some time, t...

Jun 09, 2026 by Vivek kumar

Chetak Scooter Non Functional After Service Software Update (Bajaj Chetak 3503) ^Open

Summary of the issue: Ongoing Defect: The current issue is a recurring problem with the Tech Pack variant, which I have faced for consecutive years. After the Software update on service, full module is non -functional and pack renewal is not ...

Jun 08, 2026 by Shino Samuel

Car Booking Amount Issues (Mahindra And Mahindra Car ) ^Open

I booked XUV*X* online by paying the booking amount Rs ***** to Mahindra in early January. The car was delivered on **th Feb and when I paid the remaining amount, I was asked to repay the booking amount as that money didn't reflect in Dealersh...

Jun 06, 2026 by Bibhas Mattoo

Aprilia RS 457 prebooking refund delayed (Aprilia India) ^Open

Urgent: not recieved refund over an year regarding Aprilia RS*** prebooking ,booking I.D- ***** and is been booked under the name of Niranjan Aradhya contact ********** and no proper respose or timeline from aprilia customer care team....

Jun 04, 2026 by Niranjan Aradhya

Renault Severe Delay Negligence Financial Loss Due to NonDelivery of Commitments (Renault) ^Open

We purchased * Renault vehicles from Renault Mayapuri dealership for deployment in our school transportation business. At the time of purchase, clear commitments were made regarding registration timelines, CNG installation, GPS/VLTD/speed gover...

Jun 04, 2026 by Pankaj Talan

NON REPAIR OF VEHICLE ON WARRANTY PERIOD (HONDA 2 WHEELARS INDIA) ^Open

I purchased a Honda two-wheeler in March **** (Veh No KL ** T ****) from EVM Honda, Vyttila, which was covered under a standard warranty until ** March ****. Since the date of purchase, the vehicle has suffered from persistent manufacturing de...

Jun 03, 2026 by VENUGOPAL P

Catalytic converter failure PostECU Update Venue (HYUNDAI) ^Open

I am filing this complaint against Hyundai Motor India Limited (HMIL) for an absolute product quality failure, unfair trade practices, and the refusal to honor a Goodwill Warranty for an obvious manufacturing component defect. My vehicle has c...

Jun 02, 2026 by Priyank Sahu

Same Problem Persist After Repairing No responce to complaint filed with Mahindra and Service Center (Mahindra & Mahindra) ^Open

I am writing this e-mail as a formal escalation regarding the persistent unresolved issues with my vehicle, the repeated failure of the service team to provide a permanent resolution, and the highly unprofessional handling of this matter by the...

May 28, 2026 by Srinivas L

Order not delivered (Bajaj Chetak 3503) ^Open

Dear Bajaj Chetak Support Team, I am extremely disappointed and mentally disturbed due to the unfair cancellation of my Bajaj Chetak **** order booked through Flipkart on * May ****. Your seller and Flipkart kept my order active for many ...

May 26, 2026 by maulik vijay solanki

Safety Negligence Wrong Parts Insurance Fraud Vehicle Damage Roshan Honda Jaipur (Honda Cars India Ltd Roshan Honda Jaipur) ^Open

I submitted my vehicle for accident repair at Roshan Honda, Malviya Nagar, Jaipur on *th March **** under full insurance coverage. My vehicle has visited the dealership * times since then — every visit caused by the dealership's own failures....

May 22, 2026 by Prashant Pandey

Car cleaning betray (Goetc Private Limited) ^Open

I took there service of daily car cleaning for six months & paid entire money in advance .no body came for the service than cancelled my subscription but still waiting my refund but it is cheater co. ...

May 18, 2026 by Arun gandhi

Refund related issue (Car Dekho) ^Open

Maine auction by car dekho ke through ek bike kharida tha. Jisme chassis number bilkul blank tha. Jis karan maine bike nhi liya. Car Dekho ke site pr chassis number missing jaisa kuch nhi likha tha. Maine car Dekho me call kr ke problem bataya ...

May 17, 2026 by MD NAUSHAD

Formal Complaint Against Authorized Dealer Arbit Automobiles Pvt Ltd Gorakhpur HSRP Fitment Not Uplo (Arbit Automobiles Pvt Ltd Dealer Code Transport Nagar Gorakhpur) ^Open

COMPLAINT DETAILS WITH DOCUMENTARY EVIDENCE: In compliance with the Government of India's mandate under Rule ** of the Central Motor Vehicles Rules, ****, I had my HSRP ordered and processed through Arbit Automobiles Pvt Ltd in November ****...

May 16, 2026 by Ayushman Kumar

PURE EV Battery Warranty Issue Company Asking Paid MBF During Warranty (PURE EV ) ^Open

I purchased a PURE EV lithium battery on **-**-**** for approximately Rs. **,***, and the battery is still under warranty. Recently, I started facing battery imbalance issues, sudden shutdown behavior, and voltage fluctuation warnings while rid...

May 13, 2026 by Sachin Raut

Electric scooter vida vx2 plus return (Hero Electric motors) ^Closed

mene nya scooter liya hai ** din se use kiya ** din se service center me pda hai koi reply nhi mil rha wha se na to jha se liya waha se koi response mil rha hai customer care me bhi ** bar call kr chuke hai waha se bhi ans nhi mil rha hai hme u...

Jun 29, 2026 by Mitesh Dhoraliya

Non deployment of airbag (Nissan Magnite XE) ^Closed

I am writing regarding a serious accident involving my vehicle, Nissan Magnite (Visia variant, purchased in December ****) which is also under repair at...

Apr 22, 2026 by Ashwani

StoryTv vale Bina hamari anumati se paisa kaat liye hai bahut menahat se paisa ata hai aur ye log Bi (Storytv app) ^Closed

**/**/**** ko bina hamari anumati se paisa kaat liye hai....

Apr 10, 2026 by Mamta kashyap

Scammed by UM Lohia No Service No Parts and Defunct Company Support for Renegade Sports S (UM Lohia Two Wheeler Pvt Ltd) ^Closed

I am the owner of a UM Renegade Sports S, purchased in **** (Registration No: [Your Bike Number]). This vehicle was marketed as a high-performance cruiser through the joint venture between United Motors (UM) and Lohia Auto (UML). Since t...

Apr 03, 2026 by Aditya Sharma

Complaint Regarding Defective Hyundai Creta EV Lack of Resolution (Hyundai Motor India Limited) ^Closed

Dear Sir/Madam, I am writing to formally lodge a complaint regarding a defective Hyundai Creta EV Premium HC, purchased on ** January **** from Index Hyundai, Dahisar, Mumbai. Within ** hours of delivery (approximately ** km of usage), the ve...

Apr 02, 2026 by Dipen Sethia

KIA SELTOS 2021 DIESEL AUTOMATIC (Kia india) ^Closed

Dear Kia Company, I am writing to express my deep frustration regarding a persistent jerking issue with my vehicle (registration number: DL*CS ****) that has been ongoing for the past ** months. Despite my previous emails and numerous visit...

Apr 02, 2026 by AMIT GUPTA

Too much delay in repairing the bike without any valid response (Aprilia India) ^Closed

I purchased an Aprilia motorcycle and have been facing continuous delays and lack of proper response from the authorized service center regarding necessary repairs. Despite multiple follow-ups, the service center has failed to repair the bik...

Apr 01, 2026 by Yuvan Shankar Raja M

Manufacturer defect of front both tyre (TATA MOTERS ) ^Closed

i baught new car from tata motors, SP AUTOMATIVE,BALICHA SHOWROOM UDAIPUR. BUT AFTER One day cars front both tyre are deamaged....

Mar 20, 2026 by RAJENDRA SHARMA

FULL AMOUNT NOT RETURNED BY FOR A CAR SOLD THROUGH (Cars24) ^Closed

I sold my CAR and the car was sold using services of CARS** app, I sold it as a Private seller and a Private Buyer came through Cars** App. So Cars** worked as a mediator and charged a fee of Rs.*,***/- from each party. For using the serv...

Jan 25, 2026 by DOMINIC N IGNATIUS

Refund not credited (Rapido) ^Closed

on *st July **** ,In gurugram i had paid for the metro ticket from millenium city centre to vishwavidyalaya but didn't got tickets due to technical issue and the amount is deducted from my bank account .(Amount -Rs.**) its more than * month's a...

Jan 18, 2026 by Mayank Agrawal

Tata Harrier EV Critical Failure Defective Workshop Damage (Tata Motors) ^Closed

I am the owner of a brand new Tata Harrier EV delivered in November **** in Bangalore. I am filing this complaint against the Manufacturer (TPEML) and the dealership for Unfair Trade Practice, Defective Goods, and Gross Deficiency in Service. ...

Dec 12, 2025 by Aryamaan Agarwal

Mahindra three wheeler true electric (Narayana automobile Lucknow) ^Closed

Narayana automobile Mahindra Lucknow Mahindra ka three wheeler electric charger ke sambandh mei charger...

Oct 11, 2025 by Vijay Shanker

Warranty battery not replace (hero optima) ^Closed

.G*@ ,H*@ *>*@ .G *H *G?( *?*M*G* (*@ *K **@ * G*@ ,& *K *H G*@ *>*G *G ,>$ *A ** ,K* **> *H ? ** *?*M*G* (*@ * *>> /> G*@ *>*>,>& *M*/>*> *M*>* G***>(@ .*? *&(> .K* (>. *G *H * *. ,*A$ &?M$ *G *MB@ *? %G...

Sep 24, 2025 by Birendra Kumar Singh

Losh ammount not given by the dealer (Hero Motocorp Limited) ^Closed

Company Authorised dealer Make False Servicing Entry for there Documention. That cause I losh ****.** Rupees Ammount , after talk with the company , Company Not Given the Ammount & Dealer Not Given the Losh Ammount . Please Help ....

Sep 15, 2025 by Mr. Ranjan Kumar Sahu

Complaint Against tata ultra injector faulty and housing oil leakage (Tata Motors) ^Closed

am reaching out to seek your assistance in highlighting a serious unresolved issue with Tata Motors, which has caused me significant financial and operational losses. As a loyal customer, I am facing persistent vehicle problems and inadequate ...

Sep 14, 2025 by anish unnithan

Electric vehicle breakdown (Tata Motors Tata Punch) ^Closed

Dear Customer Service I hope this message finds you well. I am writing to report an issue with my electric vehicle,...

Aug 30, 2025 by Basheer Mazumdar

Battery management system not provide (Chetak Company ) ^Closed

Sir main ne chetak **** model ki electric scooter *rd March ko liya hai jiska battery management system kharab ho gaya hai. Maine apni gadi ko ** July ko BMS ke liye showroom mein diya tha Jo ki showroom Indiranagar mein hai aaj pure ** din h...

Aug 24, 2025 by Deep Kumar

Bike service has not good (Hero Bike bhiwadi ) ^Closed

I had got my bike serviced which was very bad due to which it was showing some problems. Even after changing the clutch plate it did not get fixed. When I told this to the service supervisor he gave me a different solution. The mechanic did not...

Jul 29, 2025 by Nitesh Kumar

Not refund (Cars24) ^Closed

meri car ka inspection kar charg ke rupaye **** le liye tatha cars** walo ne bola tha ki aapki kar ki jo vailu ****** rupaye aayi hai aapki car ko * se * din me jarur bech denge kintu aaj ** din ke baad bhi meri car ko nahi becha our meri car ...

Jul 27, 2025 by pranav tiwari

Alaram issue within 6 days of purchase (Toyota ) ^Closed

I had purchased Urban Cruisor in **** and very much satisfied. Then on **th june,**** purchased second car Taisor and experience is pathetic. After running *** kms, a yellow light started flashing. Dealer tried for a week and returned me as it ...

Jul 06, 2025 by Shridhar Basanagouda Sanganagoudar