File a Complaint against Rapido
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Rapido
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How to resolve Rapido complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Rapido?
If you are not satisfied with Rapido, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Rapido and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Rapido
But before filing a complaint, you should
a. Contact the customer support of Rapido first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Rapido
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Social Network
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Legal Network
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Rapido - Formal Complaint Regarding Incorrect Penalty and Inadequate Support Open
I'm an engineer and I do work as part-time rapido rider. A penalty of Rs. *** deducted from my recent wallet redemption of Rs. **** without any valid reason. On June *, ****, my redemption request was placed on a **-hour hold. On June *...
Jun 04, 2026 by Md Mustafa Alam
Rapido - Rapido Overcharged me Open
Rapido Ride Id - RD***************** Booking Date - **/**/**** Amount paid - ***/- Reg Mobile no.- ********** Date of Journey - **/**/**** Complaint No.- Not Provided Problems Details - I had booked a ride from Rapido. When I booked the ride, h...
May 11, 2026 by Aditya Choudhary
Rapido - Increased charges at the end of the ride Closed
Please provide the proof of rapido charging me *** instead of ***. No where on the rapido it is showing that you people charged more.at the end of the ride. All along it was showing ***p. Then ride ended and *** was showing.i downloaded the ...
May 10, 2026 by Himanshi
Rapido - Double payment to captain Closed
I have made payment twice to captain ...
May 09, 2026 by Rohith Arigela
Rapido - Deactivated my account without my permission Open
Rapido deactivated my account without my permission. I had INR ***+ amount in my rapido wallet which I wanted to use for booking rides. By deactivating my account, Rapido is using my wallet money for their self purposes. This the fraudulent act...
Apr 15, 2026 by nihal jamadar
On **th Mapril ****, I booked a rapido cab in Mumbai. Wait time was showing * mins. I called the driver and told him that I will come outside my complex and wait till the time he reaches so that I could save time. He told me to wait there and h...
Apr 14, 2026 by Mukund Malvankar
Rapido - Overccharging of fare Closed
They have been over charging meanu times. The app says one fare and post the end of the trip the driver and the app show a higher fare. They are not even ready to refund. As per them, if a ride takes longer than the estimated time, it's the cus...
Apr 09, 2026 by Heena
Rapido - Misbehavious with a women 1 5 year baby Open
I have a complaint to make, on **th march around *.**pm i was dropped at sector ** vatika chowk by driver Amit Sahu, cab no. HR**G****, he was soo rubbish driver , i just asked him to wait for * minute at my drop point as my husband was coming ...
Mar 27, 2026 by jaya bhatia
Rapido is using e rickshaw and e rickshaw are not allowed on highway people are hiring e rickshaw online without knowing that if something happens to them they will not get any insurance claim because insurance company will say that why did you...
Mar 23, 2026 by Jaikishan jack
my fare was increased during the ride and when I complained about it, firstly they didn't respond properly after a long conversation they sent it to rapido wallet which is completely useless for me. when I tried to contact them again they asked...
Mar 20, 2026 by Mridul Soni
Rapido - Unprofessional Driver Extra Charges Open
The driver called me before the ride and asked me to cancel the Rapido booking and travel directly, which refused due to safety concerns. After I boarded, he avoided the usual expressway route and kept taking different roads, including isola...
Mar 13, 2026 by Abhishek Pandey
Rapido - Lost my phone Closed
I had booked a ride on Rapido but my phone got stuck in this auto, please return my phone and ride ID to me. #RD***************** pls Please contact me on Es ride I'd and return my phone to me, thank you....
Feb 25, 2026 by Anshika
Rapido - Metro ticket booking refund demand Closed
I had booked * metro tickets from Cuffe Parade to CSMT metro station from the Rapido app after payment through the app but I wasn't able to access and scan the QR Code on the scanning machine for traveling in the metro. Hence, just a genuin...
Feb 11, 2026 by Amit Phadke
Rapido - Overcharging harassment service deficiency Closed
I booked a Rapido Premium cab for airport drop. The fare shown in the app and receipt was ...
Feb 07, 2026 by Mudit Lakhotiya
Rapido - Scammed by rider Closed
I paid for my ride online directly to rapido but the rider didn’t let me go and got me so late . He asked me to pay the same amount in cash ! I was charged double and he said the money you paid online will be sent back to you . This is such a...
Feb 01, 2026 by Disha Dhanai
Rapido - Parcel not delivered Closed
Hi my brother send a parcel at my location and captain called me after a hour for exact location and marked item delivered and he called my brother for otp which he gives as he was in liberary. But after that captain blocked my number. Sharing...
Jan 20, 2026 by Pawan
Rapido - Rapido driver charging more than whats mentioned on app Open
Booked a cab through rapido and the driver came at my house. After coming, he mentiones that the rate will be charged as per meter and not how much was mentioned in the app. After submitting the otp , he said it will be more so we said to cance...
Jan 18, 2026 by Shravan Laddha
Rapido - Refund not credited Closed
on *st July **** ,In gurugram i had paid for the metro ticket from millenium city centre to vishwavidyalaya but didn't got tickets due to technical issue and the amount is deducted from my bank account .(Amount -Rs.**) its more than * month's a...
Jan 18, 2026 by Mayank Agrawal
Rapido - Rapido cheated me Open
When I did Rapido, the fare of the ride was showing Rs **, But when the ride was completed it would be ***rs which was shocking to me.And throughout the journey the driver was talking rudely on the phone and was complaining about my location wh...
Jan 08, 2026 by Sadiq Ali
Rapido - QR not recieved the Closed
I purchased a metro ticket from botanical garden to Jamia Millia islamia But I didn't receive QR and That's time I am very frustrated for this app ...
Jan 08, 2026 by Asif
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