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PURE EV
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How to resolve PURE EV complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against PURE EV?
If you are not satisfied with PURE EV, file a complaint now:
1. Go to "File a Complaint" form
2. Choose PURE EV and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from PURE EV
But before filing a complaint, you should
a. Contact the customer support of PURE EV first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with PURE EV
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PURE EV - PURE EV Battery Warranty Issue Company Asking Paid MBF During Warranty Open
I purchased a PURE EV lithium battery on **-**-**** for approximately Rs. **,***, and the battery is still under warranty. Recently, I started facing battery imbalance issues, sudden shutdown behavior, and voltage fluctuation warnings while rid...
May 13, 2026 by Sachin Raut
PURE EV - PURE EV epluto battery not replaced Open
We have got pure ev epluto *g scooter **** model on december ****. We have faced brake sensor issue during time of delivery itself. After a few days battery problem occured for which they took around *-* months to replace without even providi...
Jul 31, 2024 by Neeraj Kumar Gopal
PURE EV - Warrenty Battery replacement Closed
Hi it's been * years i bought pure ev e Pluto*g. Few months back battery gone faulty and showroom people told it will take time as battery are not available and they have taken the battery to factory last month I got a call from factory and to...
Jan 08, 2024 by Saiteja
PURE EV - Battery replacement issue Open
i got pure ev scooter for ****** model epluto *g after two months only battery fails but after a lot of struggle I got standby battery but that also failed later the dealer said all the battery has fail our company are fixing it after one year...
Dec 22, 2023 by rafiq
PURE EV - Battery related problem Open
I have purchased the pure ev scooty e pluto * g in oct ****. After one year battery is not working properly .. when i have gone to service center located in jammu , they told me battery is condemned and will be send to its showroom to repair.. ...
Dec 13, 2023 by Ravindar singh
Been Only * Year and ** Months ..Vehicle is having Voltage Drop Issue. Installed Fardayx but still having same issue. Bike is Giving only **Km Range. Battery has been Repaired Twice in Factory . Still Issue is Not Solved. I have Given Vehicle...
Nov 04, 2023 by Rohit Badade
PURE EV - Battery Burnt Dealer premise Open
Kanpur Dealer Future Electric rides has taken vehicle & battery because scooter was not giving miilage. A fire incident took place and dealer has just returned vehicle, telling battery burnt. What is our fault as a customer. Dealer must insure ...
Sep 20, 2023 by Amit Mehrotra
PURE EV - Battery Not repaired Open
I had some issues with by electric scooter battery. I was not getting range. I contacted to the service centre. They take my battery for repair and send the battery to the company head office. I submitted the battery on * July but there is no r...
Sep 09, 2023 by Ashish singh
PURE EV - Service station colsed Closed
Hi. I am a pure ev user. My service is pending and now service station which was near me is closed now. My battery is not working good. Sudden drop issue and some other minor par issue. Now there is no service station near me and if I don't do ...
Sep 08, 2023 by Dalvir Singh
PURE EV - Battery problem Closed
Vehicle using running time automatically cut off battery charge down, many times told service station but' not resolved the problem, pallikaranai branch handover the battery but' our employee called mpf problem so, replace inthis spare clear ba...
Aug 18, 2023 by Kathi ahamed
PURE EV - No warranty on moped Closed
Purchased pure ev moped in june **** and the charges died in july. Went to workshop at lal Bazar but he said there is no warranty on moped or its parts, believing that i said him to repair it atleast and now it has been ** days and he is sayin...
Aug 05, 2023 by Aqib Manzoor
PURE EV - Bike speed is not meeting as mentioned by the company Closed
I bought Etryst *** and it's been * months. I have not even travelled ****km yet. Iam facing speed issues in it. Company claims that it will reach **km in mode *, **km in mode * and **km in mode *. But my bike is reaching **km in mode *, **km i...
Jul 15, 2023 by Karthikeyan Bhoopathy
PURE EV - Battery issue Closed
many time informed to dealer but not use and telling that will repair and why they telling warranty and guarantee, not happy with product ev pure regarding battery ...
Jul 03, 2023 by madhav
PURE EV - Battery not working properly Closed
company is not changing battery as it in warranty period and showroom people ask for additional money again and again, the company is taken seriously....
Apr 25, 2023 by Yash Gupta
PURE EV - Battery replacement is still not done for last one month even though it is under warrenty Closed
Hi Team, My electric scooter is stopped working, when i called EV team in Bangalore, they said Battery is not working, it is almost one month we have given the battery, till now we have not received any replacement, what is the use of this ele...
Apr 14, 2023 by Harsha Kumar
PURE EV - My scooter RC Not provided Open
I Bought Entrance Neo Past * Month Before From Sellar Chennai E-Bike For Chennai In Tamil Nadu But I Till Not Received My RC Book From My Dealar Because My Dealar Closed That Showroom I Tried To Contact Customer Care But No Use I Can't Received...
Apr 01, 2023 by Ramesh R
PURE EV - Battery under warranty still part replacment is charged by the company Closed
I had a problem with the battery. It required a battery faraday part for resolution. It is covered under warranty still the dealer charged me for the part and said company will reimburse the amount. Comoany also confirmed that my battery is und...
Mar 23, 2023 by Atharv
PURE EV - Electric Vehicle battery Not repaired Replaced in warranty period even after 30 days Closed
The Vehicle Epluto*g started getting battery problem, I raised a ticket (D****-Jan **) in the company website on *nd Jan. I got a call after couple of days from the service representative and asked me to visit service center. hence I took it to...
Feb 01, 2023 by Anikethan
PURE EV - Vehicle breakdown third time Open
Hi, I purchased pure EV *G in December **** at Chennai e-bikes. It broke down for the first time in Nov ****. This e bikes showroom is now closed and We were asked to come to a remote place far away from the city. We were give a replacement ba...
Jan 31, 2023 by Abhishikta K
PURE EV - PURE EV Poor Service Motor Loss Closed
We have Purchased Pure EV Scooter on **-Feb -****, I have been very much frustrated with this company, i have done * services when i try doing *th service they have closed the company in Gundy and i found the replacement service center in medav...
Jan 24, 2023 by B.N Srinivasalu
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Questions about PURE EV
Ask questions about PURE EV and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact PURE EV?
What is PURE EV office address?
PuR Energy Pvt. Ltd.
H. No 10-38/2, Survey no 424/AA3
Beside Arya College of Pharmacy
Near IIT Hyderabad, Kandi Village,
Sangareddy - 502285
What is PURE EV customer care email?
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Who is the Owner / CEO of PURE EV?
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