File a Complaint against Samsung India

Samsung India - Galaxy Ultra software update damaged screen ^Open

Sir, last month system update by Samsung on my Galaxy S** Ultra immediately caused green lines on my phone. I went to nearest service center for support. They blindly refused to accept my case saying I bought phone from UAE. My request is simpl...

Aug 26, 2025 by Abdul Gaffoor G K

Samsung India - Fraudulent Practices at Samsung Service Center ^Closed

A serious fraud committed by one of samsung authorized service centers. I have faced multiple instances of misconduct, dishonesty, and fraudulent activities during my visits, which have led to severe damage to my device. Below are the details o...

Mar 05, 2025 by Keshav Aggarwal

Samsung India - Auto restart issue in device after software updatee ^Open

In samsung f** *g phone just after recent update it got hanged and switched itself on autopilot restart mode in a loop for which service center is asking for **k mother board replacement although phone was purchased @**.*k. Since this is a u...

Jul 17, 2024 by Akhil Goel

Samsung India - Phone screen lines after Software Update ^Open

I own a Samsung Galaxy Note ** Ultra *G phone worth INR *.** lakhs. There has been no proper support or resolution provided by Samsung team. It was raised on Twitter (X) aswell. Still not helpful. I need a resolution on this. I have been going ...

Oct 23, 2023 by Ashish Varghese

Samsung India - Samsung Phone not being repaired under warranty ^Open

The wifi on my Samsung Fold * stopped working after a software update. Then suddenly the screen went blank and touch screen stopped working. As it is under warranty, I took it to Customer Service Centre but they refused to repair it under warra...

Oct 22, 2023 by Reena Thomas

Samsung India - Samsung India defrauding Heart disease patients ^Open

I purchased Galaxy Watch * smartwatch on loan EMI for my ** year old father who is a heart disease patient and who has been in the hospital twice in last * months, after reading about its Afib(irregular heartbeats) Alert and ECG recording featu...

Aug 23, 2023 by Birendra Chaturvedi

Samsung India - Two major refrigerator failures with in an year ^Closed

I bought a twin cooling *** liter Samsung Refrigerator last June and already had a complaint with * months which resulted in me not having the fridge for a week and the compressor and the pipes were replaced. there was gas leakage inside the fr...

Apr 25, 2023 by Georlins Kurian

Samsung India - Faulty Product ^Closed

From the *st day am facing issue with the product and instead of replacing the product they are forcing the customer to repair. Pathetic customer service....

Apr 20, 2023 by Akansha Gupta

Samsung India - Package not delivered ^Closed

I have ordered a product from Samsung shop app. The delivery date is due by * days but still I have not received the product. I tried contacting and mailing them and also raised a complaint. Still I have not received any update from them....

Mar 31, 2023 by Ashwin Khandelwal

Samsung India - Samsung Hardware manufacturing defect ^Closed

Since I bought this phone, I have changed the charging port and even changed display at a cost of nearly Rs **,***. The service centre was closed due to COVID so it took me almost a year to replace the display. This phone has spent more time in...

Nov 26, 2022 by Diago Dsouza

Samsung India - Samsung Flagship defective and not being replaced ^Open

Dear Sir, I purchased a new S**(*** GB) on **.**.**** from Rajesh Telecoms, Delhi. The piece was defective and has manufacturing defects. The battery lasted for only *-* hours screen on time and always goes dead when balance battery is *-*%...

Oct 05, 2022 by Harmanpreet Singh Kohli

Samsung India - Harassment by Samsung ^Open

Hello, We purchased a Samsung *K NeoQLED TV Model code - QA**QN**AAKLXL **" ON **th August **** from Croma Mulund West, Mumbai for the offer price of INR ******.** as mentioned in the invoice attached with this mail under the name of Sumit K...

Sep 12, 2022 by Sudeep Kotal

Samsung India - Refund not initiated ^Open

I had purchase galaxy S**vultra *** gb device on ** of August through Samsung shop on HDFC debit card EASY EMI but as per delivery partner adress is unable to locate though i am getting all my orders from amazon and flipkart on the same address...

Aug 26, 2022 by Birender dutt

Samsung India - Defective samsung fridge no refund ^Open

I purchased a Samsung fridge on **th june **** from a renowned SHOWROOM in north Delhi.since then the fridge after every few days was malfunctioning and the whole * years We were irritated and Finally Company declared it to have internal proble...

Aug 24, 2022 by RAHUL GOYAL

Samsung India - Package got cancelled without customer notice after 4 days of payment ^Closed

Hello sir/madam, I have placed an order of samsung **inch smart tv on **th aug,**** in Samsung official website. Our expected delivery specified by samsung shop app is on **th aug(tomorrow). Till now, there is no update in track order statu...

Aug 18, 2022 by Siddharth s

Samsung India - Samsung plus Display issue ^Open

Hi, I have purchased a samsung s** plus mobile in the month of Oct **,**** from flipkart, from then my phone was working without any issues or any physical damage. But recently samsung had released a software update(July release) which caus...

Aug 15, 2022 by Vijaya Ganapathy R

Samsung India - Received a damaged product ^Open

Order ID : *********** Ordered at: Samsung shop online app I have purchased a **" qled tv from samsung on **th of june **** and have raised a complient about the product received which is a damaged one. Forwarded csr copy, image details and...

Jul 28, 2022 by Krishna S

Samsung India - Samsung AC Caught Fire Mental Harassment ^Open

Hi, I logged a complaint with Samsung with reference number#********** on **Jun****. This complaint is regarding the indoor unit of Samsung AC which burnt on **Jun**** and burnt my complete house floor with all the things in a house. I pur...

Jun 30, 2022 by Kartik Sharma

Samsung India - I haven t got the Refund amount totalling Rsback from Samsung India ^Open

Hi, This is regarding my two canceled online Order IDs *********** and ***********. I'm not getting back the refunds totaling Rs. **,***.** from Samsung India for these * Order IDs. In response to my complaint mails to Samsung Customer ...

Mar 05, 2022 by Dipankar Chatterjee

Samsung India - Smartphone Screen Fault Due to Software update ^Open

I have a samsung galaxy s** plus which was working fine for * year later on there was some software updates which was received by samsung that caused heating issues in smartphone which lead to screen flickering and battery drain....

Feb 07, 2022 by Ashutosh Singh

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Questions about Samsung India

Ask questions about Samsung India and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Samsung India?

1800 407 267 864

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What is Samsung India office address?

Head Office Samsung India Electronics Pvt. Ltd. 20th to 24th Floor, Two Horizon Centre, Golf Course Road, Sector-43, DLF PH-V, Gurgaon, Haryana – 122202

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What is Samsung India customer care email?

servicehead.in@samsung.com

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Where to find Samsung India discount coupons?

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Who is the Owner / CEO of Samsung India?

Sanjeev Kumar - Chief Executive Officer - Samsung India electronics

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