Samsung India
- Galaxy Ultra software update damaged screen Open
Abdul Gaffoor G K filed this complaint against Samsung India on Aug 26, 2025
Sir, last month system update by Samsung on my Galaxy S** Ultra immediately caused green lines on my phone. I went to nearest service center for support. They blindly refused to accept my case saying I bought phone from UAE. My request is simple: Samsung broke my phone, they need to fix it. But so far they're not ready to accept that their update broke the screen. There is already an open job card, which is kept on hold by Samsung.
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Resolution Demanded:
Replace / Fix problem
Samsung India
Resolved
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