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Samsung (273/634)

634 Total Complaints
273 Total Resolved
43.06% Consumer Satisfaction

If you are searching for Samsung Review on internet then you have reached the right place. You can read the full Samsung Reviews here. Get answer to questions like if Samsung is real or fake? Samsung is legit or scam? if Samsung is safe? All Samsung reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Samsung so that it help others to make wise decisions. The Consumer satisfaction score of Samsung is 43.06% because out of 634 consumer complaints, only 273 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Samsung?

If you are not satisfied with Samsung, file a complaint now:

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4. Get refund / replacement / damages from Samsung


But before filing a complaint, you should

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b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Samsung - No give money and phone Closed

Sir hamne isme bohot paise lagaye but mila kuch nhi hame win dikhaya diya kuch nhi hama score hamesha * dikhata h jabki hamre points jyada dikhata h or score m * hame abhi tak * rupa nhi mila hamne itne match par paise laga diye...

Oct 12, 2020 by Pallavi sharma

Samsung - Samsung smartphone AutoRestart and Hanging Open

Hello Sir, I'm using Samsung M**s smartphone and it is getting automatically restarted on frequently from the last ** days. I have visited a service center at Thrissur, Kerala (********** - TVS ELECTRONICS LIMITED) and they have checked t...

Oct 09, 2020 by Shifin C K

Samsung - Damaged Product Delivered Closed

I ordered a Samsung Galaxy M** through Samsung Shop App on **.**.**** and got product delivered on **.**.****. But while opened the box it seems the product was damaged or already used, there is heavy scratches on the back case of the phone. ...

Oct 08, 2020 by AKHIL MAHESH

Samsung - Wrong Commitment Open

This is the mail sent to Samsung on July **nd. I am following up with them since then, they are saying that they will get back shortly. But I don't know what shortly means in their dictionary. Hello, This is Priyanka Arora from New De...

Oct 07, 2020 by Priyanka Arora

Samsung - Since when mobiles start damaging due to sweat Open

On **aug **** I bought Samsung m** from Amazon India. After **days there were glitches and hanging issue, which I ignored. On sep ** I was on a call for **min and simultaneously working. After the call ended there was my sweat on my phone. I wi...

Oct 04, 2020 by Mitanshi Rathore

Samsung - Wrong product deliverd Closed

I ordered samsung galaxy golden i recived wrong product....

Oct 03, 2020 by Parandaman

Samsung - Samsung refusing return Open

I bought a Samsung Note ** Lite Device from Samsung's online store. They promised a buy back price of **,*** on my older device and an additional cashback of Rs. **** on using citibank debit card. Now my older device is rejected in exchange and...

Oct 02, 2020 by Ashish Gautam

Samsung - Sir they have overcharged me than the market price Closed

Sor I brought note ** lite with *gb ram from reliance digital store amritsar on **th sep **** for rs ***** and when I went to the market for getting a screen guard I came to know that the price of that phone is only ***** I want my extra money ...

Oct 01, 2020 by Nikhil verma

Samsung - Samsung stopped working within 6 months Closed

I bought Samsung M** on **th May **** and as of today **th September the phone is completely off even though the battery is at **%. ...

Sep 25, 2020 by Pooja Shrivastava

Samsung - Denial of Service on TV display bleed Closed

Purchased the TV - UA**NU****KXXL on Sep **** from flipkart and faced with LED bleed issue. First flipkart and then samsung replaced the unit *times for the same exact issue. No after months, the same issue has happened, and now Samsung found a...

Sep 23, 2020 by Vijay Thamban

Samsung - Faulty product delivered Open

I had purchase Samsung smartwatch from flipkart and as soon i opened the watch there was a defect in the display.. i wrote the review and clicked pics of the product and submitted to flipkart on the same day ... since then they have been foolin...

Sep 19, 2020 by Vaibhav bansal

Samsung - Fraudulent Closed

Dear sir, I had purchased a samsung fridge in **** from khosla electronics kolkata priced at Rs.*****/-. That fridge was faulty and after filing a case the company didnt refund me my moneh rather issued me a coupon forcing me to buy another s...

Sep 16, 2020 by Ruma Chaudhury

Samsung - Fraud Activities of Samsung Authorized Service Center Open

Malpractises by Samsung authorised service center. After talking to Samsung WhatsApp support, submitted my Samsung M** under warranty phone on **Sep**** at service center with issue of video capturing being blurr. Service center gave jobsheet...

Sep 14, 2020 by Amit Valecha

Samsung - Service centre is delaying the delivery of phone Closed

I bought a phone Samsung A** one month ago and after one month the front camera start misbehaving so i decided to give it to service centre for repair on **/**-**. They did partially repair the phone and on the delivery date **/**/** i refuses ...

Sep 10, 2020 by Aryan Raj

Samsung - Package not delivered Closed

i had ordered * covers and haven't received any confirmation message or email ,since..i have tried reaching the website but am unable to find the order,,,i had paid earlier ,,,now it seems they are a cheat and my money cant be recovered... ...

Sep 09, 2020 by Hrishav Raj

Samsung - Bad Service of Samsung Open

I purchase a samsung A**s on **.**.****. Last ten days some mic problem will create in my phone usually i went to service center on **.**.**** and address given below - Shop Number-***, *st Floor, Shopping Centre, Kota-Rajasthan - ****** (Nea...

Sep 08, 2020 by Bakhtiyar Irfan

Samsung - Product not delivered Open

I still have not received my Note ** lite that I ordered on **th August through Samsung website. I received the order confirmation and mentioned that it will be delivered by **th August. I have been following up on this for the past ** days and...

Sep 04, 2020 by Sreejith Nair

Samsung - Money not being refunded Open

I had purchased the mobile on **th august and got delivered by **nd august, in two days the phone started to switch off so I went to service center. I got a DOA certificate from the service center and was told if I don't get the phone replaced ...

Sep 03, 2020 by Akanksha Kapur

Samsung - Wrong information Order not cancelled and terrible customer service Open

This complaint is against Samsung India *. Wrong information given by exec and hence product booked on the site *. Absolutely no information about the product *. Pre booking still not delivered - Other customers who have not pre booked can w...

Sep 03, 2020 by Prashant Michael

Samsung - Refund not Processed Open

I have ordered a product from Samsung on **th July **** which they were supposed to deliver by **st July ****, but they were unable to deliver it so they cancelled it from there end. Now its been one month as on today **st August **** but they...

Aug 31, 2020 by Souvik Manna

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Questions about Samsung

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SAMSUNG India
6th Floor, DLF Centre,
Sansad Marg, New Delhi-110001

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Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

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