Samsung
- Money not being refunded Open
Akanksha Kapur filed this complaint against Samsung on Sep 03, 2020
I had purchased the mobile on **th august and got delivered by **nd august, in two days the phone started to switch off so I went to service center. I got a DOA certificate from the service center and was told if I don't get the phone replaced within *-* days I will get the redund.
It's been more than *.* weeks I haven't got any positive response from Samsung. Some customer executives call and say phone will be replaced whereas some call and say I will get the coupons of the same amount I bought the phone for. Well if refund can't be done then I can't continue to seek services from this brand as it's a famous and old brand of our country but giving pathetic services now.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Samsung
Resolved
Frustrated? File a Complaint
Razorpay
"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."
Deba Prasad Mohanty
Related Complaints
Samsung - Service Not Provided Closed
Dear Samsung Service Team My Name is - Naveen Malhotra Contact No - ********** Dear Team Maine kal aap k Authorised Samsung Service Center - S.G.Services Roorkee main apna Samsung F** Submit Kiya tha jisme Display Ka problem Tha ...
Apr 28, 2026 by Naveen Malhotra
Samsung - Fraud from Croma OP Road Vadodara Closed
Sansung *** Fridge Sold by telling me its latest model with WIFI and all latest features but at the end when installation person come they told its not a wifi and latest technology fridge. now crhoma memeber telling me cancel or order and refun...
Apr 18, 2026 by Azajahemed Rathod
Samsung - Refund or replacement for ongoing back light issue of tv Closed
from last month observed same problem * times but not resolved by SAMSUNG engineer. product under warranty i want replacement or refund i don't want to Repair the product. ...
Oct 12, 2025 by Ravi mewada
Samsung - 3 phones back to back flickering issue Closed
I had purchased s ** mobile phone and it started flickering after *months ,when I went to service center as the product was under warranty still the team denied and asked me to pay ***** for the repair and they are making excuses for althat it ...
Sep 26, 2025 by Kriti jain
Samsung - Problem not resolved Closed
Sir, I have lodged a service request regarding the repair of my samsung refrigerator for which the company deputed a service engineer to get the refrigerator repaired. They changed the compressor of my refrigerator and made some minor repairs ...
Aug 25, 2025 by Junaid Shamas
