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Nykaa
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Nykaa?
If you are not satisfied with Nykaa, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Nykaa and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Nykaa
But before filing a complaint, you should
a. Contact the customer support of Nykaa first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Nykaa - NonDelivery of Product and Unreasonable Delay in Refund by Nykaa Order ID NYK Open
I wish to lodge a complaint against Nykaa regarding the non-delivery of my order and the unreasonable delay in processing my refund. Order Details Merchant: Nykaa Order ID: NYK-*********-******* Order Date: **.**.**** Ticket ID: ******...
Jun 04, 2026 by Arun Kumar
Nykaa - Products missing in the parcel Open
I have ordered total ** items and received only ** items. Upon raising concern, Nykaa is lying straight through their teeth and saying they have shipped everything. I have shared every photo and proof of what they asked for and when I am asking...
May 25, 2026 by Mrinali Majumdar
Nykaa - All products missing Closed
Dear Nykaa Customer Support, I am writing to raise a serious complaint regarding my recent order worth ₹**,*** Today, I received the parcel; however, upon opening it, I found that the package contained only a free promotional bag and ...
May 13, 2026 by Varsha Nenwani
Nykaa - Amount of Rs 707 not refunded after successful return of the item Closed
I placed an order for Jockey Women’s Shorts with Side Pockets (RX **_Black_XS) on **.**.**** vide Order No. NYK-*********-******* & AWB No. ***************, and the product was delivered to me on **.**.****. However, after receiving the pr...
May 05, 2026 by AVISHEK DAS
Nykaa - Received fake BLEU DE CHANEL L EXCLUSIF EAU DE PARFUM Open
I ordered BLEU DE CHANEL L'EXCLUSIF EAU DE PARFUM worth ₹***** from NYKAA on ** February **** in my sister's name and address through cash on delivery from my account, which I received on ** February **** at around * pm through DELHIVERY Cour...
Feb 23, 2026 by DHARMENDRA KUMAR
Nykaa - Different product Received Open
I had ordered a Tom Ford Black Orchid **ML perfume, but had received Tom Ford Ombré Leather empty bottle. Had asked them, they had requested for Return, which got rejected, then their team promised for Replacement, which got rejected and third...
Dec 17, 2025 by Dilip Gupta
Nykaa - Received different product Closed
I ordered a Charlotte tilbury product from nykaa and received entirely different product. When I asked for replacement. They rejected it....
Dec 17, 2025 by Navdeep Kaur
Nykaa - Item not delivered Closed
The items are not delivered. Order No. NYK-*********-******* We didn’t get the items but in the website it shows delivered. ...
Dec 15, 2025 by Ms Ciji
Nykaa - Damaged Dior items Open
I ordered Dior lip balm and Dior blush stick worth *,*** from Nykaa. Both products arrived cracked and damaged, which is completely unacceptable for luxury items. I immediately raised a return request and shared clear pictures showing the crac...
Nov 19, 2025 by Deepali singh
received missing product. Order id - NYK-*********-*******, product name - wild stone perfume, date of purchase - */**/**...
Nov 15, 2025 by Ayushman Sharma
Nykaa - Not getting refund after returning the product Closed
I ordered two products from Nykaa. I returned both but I only refund of one. I complaint many times to them but they didn't resolve my issue....
Oct 26, 2025 by BIJENDRA SINGH
Nykaa - Package not delivered Closed
I have placed prepaid order on nykaa on **/**, so they had dispatched the shipment and at the day of delivery they conveyed your shipment is failed for delivery. I had mailed support team for urgent delivery of the shipment but they only convey...
Sep 18, 2025 by Saloni vinit patil
Nykaa - Package not delivered Closed
I have ordered an product in sale. That time delivery date is after * days. Now it's been ** days I haven't received or they are not providing any details....
Aug 04, 2025 by Harshika Verma
Nykaa - Product is missing Closed
I ordered ikonic curler from nykaa it was delivered ** july **** . It was cod and it's was not written anywhere that it is open box dilivery so paid and took my parcel . Later when I opened there where only gift items and my product was missing...
Aug 01, 2025 by Sheetal Nagwani
Nykaa - Delivery person took extra money Closed
I had a package delivered to me * days ago. it's amount was *** rupees, the delivery guy took *** from me. even after calling him repeatedly he has not given the money back....
Feb 22, 2025 by aditi burman
Nykaa - Dyson Product not working Open
Placed order for Dyson -airwrap multistyler blue blush on **th July and received courier on **st July but the product is not working, it switches off by itself and white light is blinking on the bottom of the dryer. Had similar issue when I ord...
Aug 01, 2024 by Dr srikanth pinipe
Nykaa - Wrong items received Open
I had ordered various items like body wash, concealer, make up wipes, toner, powder, etc. Of various brands. All I received were nail paints from Manish Malhotra. Despite multiple mails and a complaint all they said was "we checked at our stor...
Jul 09, 2024 by Shwetambari Shetye
Nykaa - Wrong item sent and return reject Closed
I ordered an ampoule named tonymoly ampoule but they sent me cosrx moisturizer and when i created return they reject my request and said that they weight of the package matches ...
Jun 09, 2024 by Chelsi
Nykaa - Product not working Open
Hair straightener is not working, customer support services is worst , no resolution provided, in product page they didn't mention about return policy, I sent them relevant picture and video ...
May 22, 2024 by Pallavi
Nykaa - Incomplete Order Delivered Open
I had placed an order with ** items and received only a very small part of my order. the customer service is awful and extremely unwilling to help. they first said they would refund me and then kept opening my case and increasing the timeline t...
Apr 04, 2024 by Pooja James
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