Nykaa
- Different product Received Open
Dilip Gupta filed this complaint against Nykaa on Dec 17, 2025
I had ordered a Tom Ford Black Orchid **ML perfume, but had received Tom Ford Ombré Leather empty bottle. Had asked them, they had requested for Return, which got rejected, then their team promised for Replacement, which got rejected and third time also, the return was created and got rejected. Had submitted them ample proofs however nothing worked, and the same rejection is what I had faced.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Nykaa
Resolved
Frustrated? File a Complaint
Bajaj Finserv
"Bajaj Finserv refunded my amount. Voxya, thank you for your support."
Kantharaju HS
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