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Nykaa
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Nykaa?
If you are not satisfied with Nykaa, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Nykaa and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Nykaa
But before filing a complaint, you should
a. Contact the customer support of Nykaa first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Nykaa - Package not delivered Open
The complaint is regarding my order number :NYK-********-*******. It was showing delivered by some blue dart guy on **th Jan **** at *.** pm and is received by some person who doesn't even exists in my Appartment. I tried to raise a concern the...
Jan 31, 2020 by Neethu Aziz
Nykaa - Refund not initiating Closed
This is for my order number NYK-********-*******, i have bought a M.A.C lipstick for my wife. However, they have delivered a different product then what is shown in their order description image. I have initiated return immediately without usi...
Dec 16, 2019 by Bhargav Vyas
Nykaa - Product not delivered Closed
Hi team, Please help me with this as nykaa is not delivering my product as per their customer care it is out of stock, but i can clearly see it in stock in customer app. Brand - auravedic Product- kumkumadi oil ...
Dec 16, 2019 by pranjali misal
Nykaa - Package delivered late and wrong products received Open
For my order number: AWB #P*********** . I received only * products that too after * weeks of ordering. All other products were missing. Inspite of several calls and mails, I have not received any information. The response I got is "please wai...
Dec 13, 2019 by ANAMIKA KUKRETTI
Nykaa - Product not delivered by the logistic partner o Nykaa com Closed
This is very pathetic and cheap behavior /response iam facing from "#shadow fax"#...since **nov .... Past * days these people are wasting my time n energy .... Till today I had not received my products ....and since from ** nov iam getting msgs...
Dec 06, 2019 by Swarnim Verma
Nykaa - Product not delivered Closed
I ordered * items from Nykaa, order no. NYK-********-*******. It consisted of a Lakme *to * lipliner, BBlunt hair serum and Lakme *to* matte lipstick. They delivered just two products I.e the BBlunt hair serum and Lakme*to* lipstick. The Lakme ...
Nov 16, 2019 by Sushmita V
Nykaa - Order is not moving anywhere my money is stuck Closed
I have ordered * lipticks from Nykaa on **th oct and till now I haven’t received the products. I am chasing Nykaa but they are not helpful at all. They are not chasing the courier company and saying let it come back to our warehouse. The reso...
Oct 28, 2019 by Ritika Airi
Nykaa - Package delivered wrong Closed
I order masacara from this site and today it has been dilever bt it is totally dry and when i complaint them on the same day they are saying you have used the product we will not return it....
Oct 21, 2019 by Poooja Jaiswal
Nykaa - Return not accepted Open
I purchased a straightener from Nykaa wherein in the detail screen of the product it was mentioned that product can be returned within *days however when I applied to return that product they said due to hygiene reason they don't take electroni...
Sep 29, 2019 by Litty Thomas
Nykaa - My Order claims to have been Delivered but I never received it. Open
I had placed an order of Physicians Formula Bronzer in Nykaa App on **th September ****. On **th of September, i got a notification from the app that my order was out for delivery. So, i was prepped and informed my family members that an order ...
Sep 15, 2019 by Sushmita Mukherjee
Nykaa - Package not delivered Closed
I placed an order on **th august that included several products drom nykaa website. I got call from delivery person on *rd September that he needs to deliver the product as nobody was at home and he refused to come back next day he said that i ...
Sep 12, 2019 by Rupinder Kaur
Nykaa - Neither package delivered nor refund my money Closed
I have ordered some stuff from Nykyaa on * of July **** this was a prepaid order but they are not delivering ordered stuff the status is in transit.I have mailed them many times but they did not solve my problem not refund my money Order I'd ...
Aug 24, 2019 by Sucheta Sharma
Nykaa - Package not delived Closed
nykaa promised me to deliver me till **th and when i asked them about delivery they dnt have any answer i have all proof , i spoke to wow logistics who didnt have any answer for non delivery of item , asking again in nykaa they dnt hold any res...
Aug 12, 2019 by apurwa tripathi
Nykaa - Severe allergic reaction to nykaa lipsticksRefund Open
I bought * different nykaa lipsticks from an outlet in lifestyle,phoenix mills,lower parel a couple of months ago. I developed severe allergic reaction to the perfect plum ** lip crayon with severe swelling of lips on more than * occassions an...
Aug 03, 2019 by Dr.Alafiya Sogiawala
Nykaa - Product is not returned Open
I ordered a Maybelline lip gradation from Nykaa. The colour of the lipstick is not like as I saw on the website. The returns of the product are applicable. So I asked customer care to check the colour by opening the seal. They allow me to check...
Jul 20, 2019 by Shikha shrivastava
Nykaa - Part Order Not Delivered Open
I placed order from https://www.nykaa.com on **th June **** ORDER id- NYK-********-******* and received delivery on *st of july. When i open the package i found "Free Sample - Power Of Choice Skin Focus" missing so i registered the complain and...
Jul 12, 2019 by juber khoja
Nykaa - Part of package is not delivered Closed
I order few items, including lip crayon with sharpener. They delivered everything except sharpener. Now the crayon is useless for me. They are offering me coupon of **/- or ***/-, which is useless as the crayon will not be of any use without sh...
Jul 03, 2019 by Undelivered items in Nykaa
Nykaa - Fake product received Open
I ordered Lakme Jewel sindoor. packaging is different. it is a fake product....
Jul 01, 2019 by Shivani Gupta
I ordered a product which was listed with easy return on the product page of the Nykaa Website. While requesting them to exchange or return, Nykaa denied that at the downside of their page in their return policy they have mentioned that this pr...
Jul 01, 2019 by Monika Singh
Nykaa - Didnot recieve my order Closed
I ordered for * iba halal attar and paid rs.*** by card on **th may, **** with order id- NYK-********-*******. Today i got notification along with invoice on whatsapp and on text that the product has been delivered despite the fact that i haven...
May 31, 2019 by Nikita Mahapatra
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