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Makemytrip
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How to resolve Makemytrip complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Makemytrip?
If you are not satisfied with Makemytrip, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Makemytrip and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Makemytrip
But before filing a complaint, you should
a. Contact the customer support of Makemytrip first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Makemytrip - Resort booking cancelled without notice Open
I did booking through MakeMyTrip on **/**/** for Bharat resort Mahabaleshwar for *th and *th June. MMT confirmed the booking and sent me a receipt also. I reached at Mahabaleshwar on *th June and came to notice that Bharat resort had cancelled ...
Jun 07, 2019 by Sadik shaikh
Makemytrip - Refund not done Open
We have booked our air tickets to travel across the USA during May **** through MakeMyTrip (India) in airlines like Delta airlines from Chicago to New York- * persons, las vegas to Seattle -* persons and American airlines- st. Croix to Miami- *...
Jun 05, 2019 by SANJAY MITTAL
Makemytrip - Refund denied by Makemytrip Open
I had booked a flight via MakeMyTrip app. l had cancelled it since it’s refundable. There are * things: *. The ticket does not mention that the ticket is not refundable when cancelled before *-*** days. It even shows the cancellation charg...
May 29, 2019 by Lentina Longkumer
Makemytrip - Makemytrip did fraud by booking flight of Lufthansa instead to book Air Canada Open
This is regarding the booking which is done through a makemytrip agent named Irfan Ahmad on *th May ****. I paid the price of Air Canada flight with a minimum layover from Delhi to Toronto. I booked this flight for my mother Mrs Sunita Rani who...
May 27, 2019 by Mukti Sharma
Makemytrip - Booking get failed Open
I booked the flight details attached. The payment was deducted but the MakeMyTrip site said booking failed. Now when I tried to book the flight again within * minutes the price of the same flight ticket is raised by **** approx. With no fault o...
May 18, 2019 by Aakash Varshney
Makemytrip - Airline reschedule loss Open
It was our *st wedding anniversary I and my husband decided to celebrate the same by travelling to Andaman Island. We booked our flight from Pune to Port Blair for dep on **th Feb night from Pune and return to Pune on **th Feb. While the first ...
May 13, 2019 by Mehak neeraj desai
Makemytrip - Refund not received after flight got cancelled Closed
I had booked a flight for *st April **** in the month of January **** through MakeMyTrip. Unfortunately, the tickets were cancelled by Jet Airways and I was supposed to receive a refund for the cancelled flight. I tried calling MakeMyTrip mult...
May 12, 2019 by Sharon Raj
Makemytrip - Extra charges for early check in Closed
I have requested an early check in and early check out for my booking but they are asking me to pay extra *** even though I am checking out early. When I talked to customer care they said they cannot do anything it’s between you and hotel....
May 09, 2019 by Shabnam o s
Makemytrip - Non cancellation of ticket Closed
I have booked my train ticket through MakeMyTrip from Delhi to Haridwar for ******. The passengers are me and wife. My reservation is confirmed and my wife could not be confirmed. I wanted to cancel the ticket. MakeMyTrip system is not working ...
Apr 30, 2019 by Krishnakumar
Makemytrip - Unnecessary insurance charged Closed
When making a booking on MakeMyTrip, trip insurance option is selected by default. If the person making the booking does not want insurance and misses to uncheck this option, he/she unnecessarily end up paying for this insurance. The option sho...
Apr 05, 2019 by Vikas Jain
Makemytrip - Refund not provided for airline ticket cancellation Open
Refund not provided even after multiple follow-ups. Still, the ticket is open. No one is responding properly....
Mar 30, 2019 by Sathishkumar Krishnasamy
Makemytrip - Unethical business practice amounting to fraud Open
The Internet-based business model, one click economy where men, material and physical office presence is invisible, but you will get whatever you want through a single click. Many of us see it convenient, comfort, feel privileged and proud to b...
Mar 10, 2019 by Kumar
Makemytrip - Ticket booking not confirmed after money deduction Closed
I had booked a ticket from Bagdogra to Delhi on *-**-** at MakeMyTrip (mobile app) and the ticket was not confirmed and MakeMyTrip left their page to saying pending confirmation through my money of amount Rs ***** got deducted from my account a...
Mar 06, 2019 by Michen Gurung
Makemytrip - Horrifying experience with this company Closed
Just wanted to bring to your information, one of my horrifying experiences with Make My Trip. I was planning an official trip to Ludhiana from **th February **** to **nd February **** so, as usual, I put in all my details and tried searching fo...
Mar 06, 2019 by Piyush Pande
Makemytrip - Fraudulent advertising by the company Open
I booked a flight ticket using MakeMyTrip and while booking, the app showed a banner suggesting that my flight was covered under the best fare guarantee. This implied that if I found the same fare cheaper elsewhere, MakeMyTrip would refund the ...
Mar 05, 2019 by Prabhav Bhadani
Makemytrip - Services not delivered in package provided Closed
This mail is in reference to my Package of Thailand. We had an inclusion of * island tour in Krabi, but there was no one, to whom we could contact in Krabi, and we were not provided with the services of the * island tour. I received a message f...
Mar 04, 2019 by Ravi Arora
Makemytrip - My trip get spoiled Closed
We are a newly married couple. We went to Manali through MakeMyTrip for * nights and * days. The price of the package was ***** but we haven't visited any place nor stayed in a hotel for * days....
Feb 27, 2019 by Saikrishna
Makemytrip - Money charged by makemytrip for an e-gift card and the voucher not received Open
On *-*-****, i placed an order for e-gift voucher of MakeMyTrip of Rs. **,***. The transaction was successful, however i am yet to receive the said gift voucher. i have only be told that it would be issued to within a few hours ,however until ...
Feb 08, 2019 by neeti
Makemytrip - Refund not done Open
Make my trip is not refunding money even after sending mail for refund. They are now saying MMT won't be refunding and we need to contact the airlines directly. This is a huge fraud. ...
Jan 29, 2019 by Spriha
Makemytrip - Charging excess fees for change of dates in travel tickets Closed
Charging excess fees for change of dates in travel tickets. I had booked British Airways flight tickets from Bengaluru to BWI- Baltimore and back. The charges for date change as claimed by British Airways is Rs.*** but MakeMyTrip has charged me...
Jan 15, 2019 by Shilpa Gopinath
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Questions about Makemytrip
Ask questions about Makemytrip and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Makemytrip?
0124 462 8747
What is Makemytrip office address?
DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2. Sector 25, Gurugram, Haryana 122002, India
What is Makemytrip customer care email?
b2bflighthelpdesk@makemeytrip.com
Where to find Makemytrip discount coupons?
Who is the Owner / CEO of Makemytrip?
Deep Kalra
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