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Makemytrip
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How to resolve Makemytrip complaints online
If you want to complain about a problem that relates to Makemytrip, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Makemytrip?
If you are not satisfied with Makemytrip, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Makemytrip and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Makemytrip
But before filing a complaint, you should
a. Contact the customer support of Makemytrip first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Legal Network
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Makemytrip - No refund no cancellation showing travelled in a cancelled air tickets Open
Dear Sir/Ma'mMy booking I’ds are- NF**************, NF**************, NF**************, all the bookings I have cancelled on **.*.**** at *.**pm-*.**pm. I was trying to find my refunds on MakeMyTrip on *.**.**** evening and was shocked to s...
Jun 08, 2020 by Prodipta Pal
Makemytrip - Refund not received on cancelled flight Closed
Due to Covid situation my flight got cancelled. Indigo already sent conformation on refund to travel agency, Makemytrip. Makemytrip kept my money in wallet and not doing credit in my original payment method, bank account. I have several times...
Jun 07, 2020 by Arif
Makemytrip - Refund Amount Closed
This is with reference to partial refund for Cancelled Flight Booking ID NF**************. The flights booked under this itinerary were cancelled by the Airlines itself, AIR INDIA on ** March **** and a full refund was initiated. Whereas, I hav...
Jun 04, 2020 by Guneet Kaur Anand
Makemytrip - Airticket Refund manipulation Open
I have booked to and fro tickets through makemytrip app to switzerland in Feb ****. I paid extra **k for each ticket to buy refundable tickets for safe side(**k + **k - actual price is **k+**k for non refundable tickets). Due to covid the fligh...
Jun 04, 2020 by Santosh reddy sheri
Makemytrip - Amount incorrectly refunded to Wallet Open
My flight was booked for *th July ****. I received a mail from the airlines on **th March that the flight was cancelled due to operational reasons. I contacted Makemytrip to enquire about the same and the person contacted was trying to blame me...
May 31, 2020 by Nikhil K Soman
Makemytrip - Not got refund against cancelled ticket Open
My flight ticket was cancelled by airline of **nd march. Airline is saying they have initiated the refund. But makemytrip has not given the refund in my account till now. Its been * months. And also there is no customer care service to contact....
May 26, 2020 by ANISHA KUMARI
Makemytrip - Not refund my money of cancelled train ticket by railways Open
I have booked many train tickets from makemytrip website, trains have been cancelled but I have not received refund from Makemytrip although IRCTC confirmed cancellation. I have repetitively ask them to refund but they have not responded . I ...
May 26, 2020 by Kapil gupta
Makemytrip - Booking Id Cancellation and refund Open
Hi Team, We had booked return flights from Delhi to Pune which bear the booking Id : NF************** at makemytrip. The travel includes an aged person and two children along with their parents which are at higher risk of getting infected a...
May 26, 2020 by RAJIV RANA
Makemytrip - Refund from cancelled booking Closed
I had booked the flight ticket through Makemytrip for journey from Bangalore to Delhi amounting to Rs. *****. Later I wanted to cancel the ticket however there was no option available on Makemytrip website to cancel the ticket. Hence, I contact...
May 23, 2020 by Gurpreet Singh
Makemytrip - Refund amount not yet processed Open
MMT team confirmed the refund of **,*** is already processed but its not credited to my account. Booking ID: NN************* Refund Date: ** Mar **** Refund Amount: INR **,***.** Bank Name: Citibank Card no - ****************...
May 20, 2020 by Ishan Halarnkar
Makemytrip - Refund on Jetairways flight cancelled via Makemytrip Open
I booked two way jetairways ticket from Bangalore to Berlin via Makemytrip. I have not received any refund till date. ...
May 20, 2020 by Akshatha Ganjimut Purushothama
Makemytrip - Bad experience Open
Booking id: NH************* . I booked this hotel for * guest . Checkin only late night but totally very very bad experience. This hotel receptionist firstly not accept online bookings however I argue with them so they give room but room was ve...
May 06, 2020 by Daniel
Makemytrip - My Flight Booking Cancelled Due to Closed
I had made a round trip flight booking using MakeMyTrip to travel to Mumbai on **th of April **** and return on April ** ****. I had made my booking in February. Due to Covid** all flights had been cancelled by the Government. I had cancelle...
Apr 28, 2020 by Soni
Makemytrip - Cancellation charges Open
PNR: YYSIXG. The GoAir flight was cancelled because of Covid. MMT did not support date changes through the app so I selected the "Tickets cancelled due to flight non operational" reason. MMT said a team will get in touch within ** hours. This n...
Apr 28, 2020 by Nikhil Kothari
Makemytrip - MMT Double Black booking refund not processed Open
I cancelled my MMT Double black covered bookings, NF**************(DOJ - April **) and NF************** (DOD - April **) on ** and ** March respectively. Since these booking were covered by MakeMyTrip loyalty program, during cancellation it sai...
Apr 27, 2020 by Abhishek Kumar
Makemytrip - Two of my flight bookings cancelled but no refund since one month Open
Two of my flight bookings got canceled by the airline and when I called the airline they told they have already made a refund, Please contact your booking agency. I tried to call MMT but not able to contact them, Also sent the email about the ...
Apr 20, 2020 by Arun Kumar Singh
Makemytrip - Package refund Open
Hello iam ashish singh from lucknow uttarpradesh. I request you that I had packaged Indonesia Bali from MakeMyTrip on * February ****. Whose booking number NL************* and PNR **********.But all kinds of flights have been canceled due to C...
Apr 20, 2020 by Ashish singh
Makemytrip - Payment done but booking not done Closed
Recently i booked domestic flight tickets for * people in Makemytrip app. The money was deducted from account but the booking was not done. Neither did they send any itinerary to my mail id or msg. ...
Apr 15, 2020 by Pranab Das
Makemytrip - Need refund from MakeMyTrip Open
Hi Team, I had booked a holiday package of Kashmiron * May ****. Trip has been cancelled by MMT due to Carona Virus. Please provide my full money back. i am unable to contact with MMT customer care. Booking ID: NL************* Thanks &...
Apr 14, 2020 by KAPIL JINDAL
Makemytrip - MakeMyTrip not responding to rescheduling Open
Due to the lockdown my ticket from Ranchi to Kolkata booked through MakeMyTrip got cancelled by airline. As per an email from MakeMyTrip I can’t get a refund on this cancellation and can only reschedule it. However I am constantly calling th...
Mar 28, 2020 by Raghwendra
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Questions about Makemytrip
Ask questions about Makemytrip and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Makemytrip?
0124 462 8747
What is Makemytrip office address?
DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2. Sector 25, Gurugram, Haryana 122002, India
What is Makemytrip customer care email?
b2bflighthelpdesk@makemeytrip.com
Where to find Makemytrip discount coupons?
Who is the Owner / CEO of Makemytrip?
Deep Kalra
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