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Makemytrip
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Makemytrip?
If you are not satisfied with Makemytrip, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Makemytrip and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Makemytrip
But before filing a complaint, you should
a. Contact the customer support of Makemytrip first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Makemytrip - GST Invoice Not Processed Open
Despite giving gst details prior to booking, dear MMT, you did not give me a gst Invoice. My invoice shows the booking cost but shows igst and sgst as *% (attached). Initially, I thought it was just for my stay at Aalankrita Resort, Hyderabad. ...
Dec 27, 2018 by Saketh Gangavaram
Makemytrip - Fraud, inhuman and cheating business by Makemytrip Open
I had booked an international flight between Munich-Delhi using MMT with arilines Airfrance/KLM(ETicket : IN****B*S*******). Due to a severe medical emergency (detection of Cancer) couple of days before the journey, I contacted MMT to cancel an...
Dec 09, 2018 by Himanshu Kumar Jha
Makemytrip - Refund for cancelled flight tickets Open
booking ref. nf************** dated *st oct'** and nf************** of same date was cancelled by me through indigo website on *th nov'** and refund was processed immediately by indigo. same was transmitted to mmt on same day but when I checked...
Nov 27, 2018 by Devdas Sunder Bhaktha
Makemytrip - Cheated by makemytrip of Rs 40000 Open
I booked * rooms in hotel Corus Hyde park London through Makemy trip, the booking was non refundable the dates were for ** th to ** th October ****, but while booking through makemy trip App the month somehow got entered as November instead of ...
Nov 07, 2018 by Vatai Raman Sunder
Makemytrip - Refund of cancelled ticket not credited Open
I booked a return flight for Goa to Delhi. The airline for onward journey cancelled its flight. I called both makemytrip and airlines and got into a concall where it was agreed to make full refund. I received a mail too. However it has been ** ...
Oct 17, 2018 by Ashok Sahu
As mentioned in the title this issue has been continuously happening for the second time with me, they deduct the money but the tickets aren’t followed up. And then after a while when you consider that they might just send a refund they book ...
Oct 13, 2018 by Kshemali Shrimanwar
Makemytrip - Harassment from Makemytrip Open
My experience of booking my honeymoon with MakemyTrip(MMT) guys has been the worst mistake of my life. MMT service agents provide pathetic information. On my way to the airport MMT guys called up and said I need to present photographs of me...
Oct 09, 2018 by Araghya Biswas
Makemytrip - Make my trip denying refund Open
I made a booking with makemytrip at Hotel paparazzi resort Booking id: NH*************. I cancelled it *** days before resevation date. I contacted hotel and they said they can refund **% if hotel is booked through them. As I have booked from m...
Sep 18, 2018 by Harjot Singh
Makemytrip - No refund from MakeMyTrip Closed
Booked a cab from MakeMyTrip on **th August **** from Banaglore to Vellore for Rs **** and spent an extra ** Rs for Rs *** worth of MMT Cab Voucher. After the cab arrived to my location. The driver starts saying that he hasn’t received any m...
Sep 13, 2018 by Prasant Jha
i booked a cab from mmt on **th aug ****. paid full from my credit card in advance. they mentioned i will get driver details * hour prior to the booked time. my booking time was **.** pm. till ** i didnt get any details about the whereabouts of...
Sep 04, 2018 by Reena Prasad
Makemytrip - Amount was deducted but air ticket booking was declined Closed
I was trying to bok my domestic air ticket from lucknow to chennai on **-**-**** at **:**:**. I confirmed my OTP for payment and the money Rs. *****/-was credited to make my trip BUT ticket was not booked.I am waiting for crediting of my deduct...
Sep 01, 2018 by Dhananjay Singh
Makemytrip - Refund not recieved Open
Didn't recieve Rs.*,*** for cancelled flight of Air India from Bangalore to Trivandrum (air lines cancelled the flight). Cancelled on *rd August **** for * passengers ticket booked via makemytrip...
Aug 28, 2018 by Pooja Sivadas
Makemytrip - Cancelled flight refund not recieved Closed
Didnt recieved rs.***** for cancelled flight of Air india from chandigarh to kull *rd april **** for * passangers ticket booked via Makemytrip...
Jul 03, 2018 by Parkar Raval
Makemytrip - MakeMyTrip cab services sending false messages Closed
I booked a cab from coimbatore to palani for *th June *AM. The Drivers details were shared with me * hrs prior to the travel time and the driver even confirmed it through SMS and asked our scehdule for that particular day. By *.**AM i got a mes...
Jun 12, 2018 by Aravind
Makemytrip - Automatic Cancellation of flight ticket Open
I've booked a round trip from Trivandrum to kolkata. The onward journey is on **th may **** and the return is on **th may ****. I've cancelled only the return ticket on **th April **** and makemytrip website also did the same. When I went for w...
Jun 07, 2018 by Ranjith Nagarajan
Makemytrip - Ticket not done and No Refund for new ticket Open
Had paid for and received the ticket in mail but no ticket was actually confirmed to Air India by MakeMyTrip for DEL-BBI on **th May ****. Had to purchase new ticket for next flight on the spot, amounting Rs. **,*** for which no refund has bee...
Jun 01, 2018 by Lipsa Lenka
Makemytrip - Refund not received Open
Hi, Makemytrip is not refunding my amount of rs *****. It's more than one month and everytime they say it will get credited within *-* working days but not received yet. Sent several emails and escalated to their highest level but no result ye...
May 31, 2018 by Rahul Gupta
Have to cancel flight tickets to and from Kochi due to the current Nipah Virus outbreak. Makemytrip said clearly they will not refund the amount. Have written multiple emails and made multiple calls to customer care to the airlines and to M...
May 30, 2018 by Poulomi
Makemytrip - Makemytrip is giving trouble Closed
My booking id is NL************. I paid the amount of Rs *,**,*** on ** May ****(because on their website, same amount was displayed). I paid partial amount of Rs *,**,*** on ** May ****(on their webiste ,same amount was shown).On May ** May *...
May 28, 2018 by Aditi Chawla
Makemytrip - Misled me during package ammendment Closed
I made a Kerala booking with MakeMyTrip with Booking ID NL************and had requested to ammend the same due to some serious medical issue of my spouse for which MakeMyTrip team ( Varsha, Keshav Chaudhary) agreed and cancelled my flight from ...
May 26, 2018 by Hardik Harsora
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Questions about Makemytrip
Ask questions about Makemytrip and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Makemytrip?
0124 462 8747
What is Makemytrip office address?
DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2. Sector 25, Gurugram, Haryana 122002, India
What is Makemytrip customer care email?
b2bflighthelpdesk@makemeytrip.com
Where to find Makemytrip discount coupons?
Who is the Owner / CEO of Makemytrip?
Deep Kalra
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