Automobiles Complaints
Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.
According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.
<p class="artpara" style="color:#D0021B !important;font-size:1.5em;margin-top:-30px !important;"><b>Famous Automobile Companies of India</b>
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The leading automobile companies in India include:
Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Hyundai Motors
Toyota Motors
Skoda
M.G. Motors
Mercedes
Volkswagen
Honda
Kia Motors
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.
<p class="artpara" style="color:#D0021B !important;font-size:1.5em;margin-top:-30px !important;"><b>Most Common Automobiles Complaints</b>
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The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:
- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.
<center><img src="https://voxya.com/img/resolve-complaints-at-voxya.webp" style="height:auto; max-width:100%;" alt="automobiles complaints in India" /></center>
<p class="artpara" style="color:#D0021B !important;font-size:1.5em;margin-top:-30px !important;"><b>How to resolve Automobile Complaints?</b>
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So how can an individual file a vehicle complaint? Keep on reading to know more.
<b>1. Contact Automobile Company:</b>
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :
Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500
However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.
So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.
<b>2. Send a Legal Notice:</b>
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.
<b>3. File a Consumer Case:</b>
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/
We at <a href="https://voxya.com/file-consumer-complaint?ref=onlComp">Voxya help in taking legal action</a> against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.
We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.
Most Common Issue Reported for Automobiles Complaints
Complaints
Challan not paid by zoom car (Zoomcar India Private Limited) Open
Complaint Against: Zoomcar India Pvt. Ltd. Subject: Urgent Complaint – Failure to Address Traffic Challan Issue (Booking ID: JPSNO*E**) Complaint Details: I, Jaideep Phogat, a Zoomcar host, am filing this complaint against Zoomcar In...
Jan 31, 2025 by Jaideep Phogat
Charged Extra Money for Ola Cab (Ola Cab ) Open
I am Munawwarali Chaudhary and I am using ola cab application with my registered mobile number +************. My recent ride was charged with *** rupees and in ola application it was showing *** rupees. Attached are screenshot for your refere...
Jan 23, 2025 by Munawwarali Chaudhary
Replacement of car part not done under Extended Warranty (Charu Motors Pvt Ltd HANS HYUNDAI ) Open
I purchased a Venue DCT SX+ car from Charu Motors Pvt. Ltd. (Hans Hyundai), **/*A, TSG Complex, Shivaji Marg, Moti Nagar, New Delhi-****** on **-**-**** with Bluelink facility, the connected car technology. *. The car was under regular mai...
Jan 15, 2025 by ARUN KUMAR SACHDEVA
Lack of Trancperancy in volkswagen service and repairs and Experienced a Bluff (Volkswagen India) Open
Hi Team, My Name is Amit Jadon and I am owning Volkswagen cars since last ** years. And I have always been a proud customer till **th December ****. I visited Volkswagen service centre ( Sitapura industrial area, Jaipur, Tanya cars ) for ...
Jan 04, 2025 by Amit jadon
Royal Enfield meteor 350 making issue (Royal Enfield 350 ) Open
I have brought new royal Enfield meteor *** super Nova Making quality of the vehicle is very poor Fuel tank is not fixed properly. When I gave it for service they took my bike out of the service station without informing me....
Dec 08, 2024 by Chethan s
Engine failure of my 2021 (HYUNDAI) Open
In **** I bought brand new Hyundai i**N from dealer.I am ** years old senior citizen and drives only on Sunday . There are only **** KM driven. And on **-**-**** , there was engine noise coming from engine, so I called dealer workshop & got it ...
Dec 02, 2024 by Raj Bansilal Rasania
Manufacturing Defect (Renault Car ) Open
I have recently purchased a Renault Kwid in Kangra from Maharaja Pvt Cars Ltd in Feb ****. Since, beginning I have been facing certain issues with respect acceleration lag, hand break and heating of engine. I got it checked at service station ...
Nov 30, 2024 by Ajay Singh Pathania
Exa Mobility FICO Investment Scam (Exa Mobility India Private Limited) Open
The company has aggressively advertised their FICO investment model in which they invite investors to buy a vehicle [* wheeler or * wheeler] and it will be operated A-Z by the Exa Mobility/Exa Ride company and will pay the investor a fixed rent...
Nov 11, 2024 by Viswanath
Warranty replacement not provided for 1 year (hero electric ) Open
I gave the faulty Vehicle battery for warranty replacement to Hero echarge service center chennai on Oct ** ****. Still they did not provide the replacement battery. I did follow up on hero customer care via call and email no proper response....
Nov 06, 2024 by Arun K
Delay in service (OLA ELECTRIC) Open
I have sent my scooter more than a month ago through Roadside assistance as the nearest service center was *** kilometers away. Till then no contact was made from their service stations and I was not given any update. I made multiple calls to t...
Oct 26, 2024 by Shubharchan palui
Incomplete Service and Faulty Car (Amar Cars Pvt Ltd) Open
I called on Amar car agency for servicing of my vhicle on *st sept **** and my My Vehicle GJ ** FC **** was picked up on September *nd, ****, for servicing through your pickup service. The vehicle was driven by their personnel, yet I was later ...
Oct 25, 2024 by Bhuwendra Singh Karki
Unprofessional worst management and customer service (Jawa ) Open
This is for Jawa for their unprofessional, negligent, time consuming and traumatic customer service. My bike was damaged in an accident so I gave it to T* riders, Mahavir enclave to get it repaired under insurance on Sep **. I use my bike to co...
Oct 21, 2024 by Deepak Kumar
Package stolen (Rapido bike hydedabad) Open
My tailor sent sarees through Rapido bike and the driver flew away with the sarees marking delivered. Tailor filed police complaint as Rapido people said he left the job and phone is switched off. They are so arrogant and said it's our fault to...
Oct 18, 2024 by Harini
Harassment and stalking by honda authorized dealer vd honda new delhi (HONDA 2 WHEELARS INDIA) Open
stalking being done by this dealer from multiple no.s. Case registered with Honda- *-************. ...
Oct 18, 2024 by Jas Singh
TATA MOTOR CAR SERVICE (TATA KD MOTOR SHAHJAHANPUR) Open
Dear Sir/Madam, I have purchased a nexon car from KD Motor shahjahanpur on ** Apr **. Due to exisency of service i could not avail *st FREE service from the service centre. Today i visited to KD Motor shahjahapur for *nd free service of my c...
Oct 16, 2024 by RADHEY SHYAM
Order closed with incomplete work (Gomechanic Car Service) Open
I had placed an order for complete car body dent and paint including roof paint under order ID *****. My car was delivered without the roof paint done. I was promised that the balance work would be done and that they will arrange for another pi...
Oct 13, 2024 by Tejas Kubal
Damaged my Car after door lock service (Gomachanic ) Open
In June, I encountered an issue with my car door latch and took my car to Komal Automobile near Khatai Naka, Dombivli. As I had to travel out of town for a month, the workshop team handed over the car to my wife after fixing the door latch prob...
Oct 04, 2024 by Anupam Dhar
Car repair approval (Zoom Car) Open
My car GJ**RM**** CIAZ car got damaged by zoom car rental service customer..*.* month gone past for this incident..but zoom car company not giving car estimate approval to the garage..I m trying so much for my car approval but they are not givi...
Oct 01, 2024 by Brijesh patel
HSRP not delivered even after 3 months by Rosmerta (Rosmerta Safety Systems Pvt Ltd) Open
Sir, I had booked my appointment to fix the HSRP number plate for *th June ****. While i got a SMS saying that the plate is out for delivery, I have got no more updates on this. My torturous journey with Rosmerta started from that day. Have b...
Sep 25, 2024 by Anoop Mangalassery
Refund of Booking (Tata Motors) Open
Booking cancellation date .... ** April **** No refund has been given yet...
Sep 18, 2024 by Dalip Tiwari
Fraud by Maruti Suzuki (Maruti Suzuki) Closed
I had bought a Baleno Zeta car from NEXA, Sarona, Raipur Chhattisgarh.we matched the amount we paid and the total amount in the bills. They gave us different bills for RTO, Insurance and others. We asked them about the difference then they said...
Jan 29, 2020 by Ravindra Dewangan
Ford ecosport tyre issues with top end (Ford India) Closed
Since I bought ford ecosport **** top-end model, I'm facing the problem of tyre burst & mainly it's a threat to the life of people travelling with ecosport. Till now * tyres bursts in *****km travel and it began happening in just ****km. Now wh...
Jan 26, 2020 by Pratik Doshi
Number Plate not Installed after 2 months (Suzuki Motorcycle India Private Limited) Closed
This is to file a complaint against Arke Suzuki showroom RTO Headoffice Ahmedabad Gujarat. I have bought Suzuki Access *** on the *st of November. It's been more than ** days. Since then I have not received a call from the showroom for...
Dec 25, 2019 by Krutarth Joshi
Unethical Sales Practice (Concorde Motors (INDIA) Limited) Closed
My retired father decided to buy his first new car with his retirement money. He after thorough research of available brands in the market decided to buy Tata Tiago XM, because Tata had announced that it has upgraded all its variant with some n...
Dec 24, 2019 by Tushar Dalvi
Refund not provided (Concorde Motors) Closed
I had made the booking for a car but it got cancelled as the showroom was shutting down. for which I had paid the booking amount of ***** but now they are denying to refund the amount. they are saying that their employee did the fraud and had...
Dec 12, 2019 by Shubham Singh
Honda shocker Damaged (Harmony Honda Workshop ) Closed
Dear Sir, My Honda car has driven just ***** km and all my car shockers have been damaged in this short span of kilometers. I have purchased my car from Harmony Honda Workshop in Industrial Area, Mohali in year ****. Now Company is refusing ...
Dec 03, 2019 by Navjot Singh
Over charged by the service provider (Goyal Motors Pvt Ltd at Tara Devi Shimla) Closed
I purchased a celerio car dated Feb.**** from Goyal motors Pvt Ltd at Tara Devi shimla.I went there on dated **Nov.**** for my third service. I purchased a free service scheme package (MCP) from **** rupees,but I have lost my service book and ...
Nov 24, 2019 by Jogi ram
Showroom charged me extra (Balaji motors saswad) Closed
I left my Honda Activa for servicing and oil leakage problem then they said me the estimated cost is ****. And gave me bill of ****rupees I refused to pay the bill finally I paid **** but I still not satisfied because when I check the prices i...
Nov 22, 2019 by Bhushan Suresh khenat
Faulty product and no proper service done (Maruti Suzuki) Closed
From second of purchase of new car received a problem as some noise from front shocker. Later, same has been replaced with accidental demo car. Then lost two tyres due to useless excuses about the alignment n balancing. In ****, after **k servi...
Nov 18, 2019 by Nitin saini
Faulty Engine from Ford (Ford ) Closed
I had visited to one of the showrooms in Bangalore Elite Ford, with an intention of buying a new car. I was introduced to the showroom manager who mentioned about the different vehicles and specifications. He also mentioned about a Demo Car whi...
Nov 16, 2019 by Ganesh
Damaged my car (Gomechanic Car Service) Closed
I had opted for a service of car standard service on **-**-****, of car no. DL *CAK**** which was miss printed as DL *C QK****, had an issue of ac s soon as my service got completed, the service men told me that it's just a minor problem migh...
Nov 14, 2019 by Parth
Booking amount not refunded even after approaching 15 times. (Advaith Hyundai belwadi mysore) Closed
Not refunding my car booking amount even after approaching ** times. From so many methods. I don’t have even one response from Advaitha Hyundai belawadi mysore. I have visited them to request so many times, even after that they aren't refundi...
Sep 29, 2019 by Sandeep h c
Car not serviced and no problem solved but paid Rs 26259 (The Auto Man Spa) Closed
I had radiator and some heating issues with my skoda octavia and I had a call from Gomechanic Guy called Vijay ********** and he said they have good experience with skoda octavia and also they can come and pick up the car and home delivery will...
Sep 28, 2019 by Abishek
Damaged Windshield not Replaced (Saboo Hyundai Service Nacharam) Closed
I gave my Car, i** Elite Magna (TS**EP****) for replacement of front Windshield to “Saboo Hyundai Service, Nacharam, Hyderabad” as it was damaged while driving, I had to claim insurance (Bajaj) to replace the Windshield and it was delivere...
Sep 21, 2019 by Bharath Kumar Soudary
Worst response from internet service provider (Inet Fibre India pvt ltd) Closed
I'm preparing for UPSC and groups, which needs full-day preparation because of huge syllabus. I'm preparing by using an online dictionary, online newspaper and NCERT website by using various contents from government websites. The internet sto...
Sep 02, 2019 by Pullela Sri Harsha
Car not transported (Kritika Car Transport) Closed
Kritika Car Transport is a fraud company and Mr. Manoj Sangwan is a fraud of the highest order. *. I spoke to Mr. Manoj Sangwan on **th of June **** to transport my newly purchased used car to Guwahati. *. On **th of June **** he assigned ...
Aug 27, 2019 by Mizum Nyodu
Faulty honda new car (Honda Cars ) Closed
I purchased a new car and now it has steering problem, shock absorber, suspension etc.. Now they are repairing it but why repair? they have warranty and I know but I cannot take bad car after paying so much. I need new car or refund money or re...
Aug 26, 2019 by Vivek Agarwal
Faulty car received (Tata Motors) Closed
I have bought the car from tata motors through tata motor finance. From day one car has a starting problem which I regularly complain to them but every time they repair and give it to me in the same condition. I made complain to them but they n...
Jul 29, 2019 by Ashwini kumar
Engine frozen of Renault duster (Renault India Private Limited) Closed
On **.**.**** my Renault Duster car had to suddenly stop on the highway as smoke was coming out from the engine. As we found driving further may land to a major issue we opted to take the car to the service station by towing. Service centre in...
Jul 18, 2019 by Satheesh S Achary
Fraud and misleading by dpm Hyundai Dehradun India (Hyundai Motors India Limited) Closed
Fraud and misleading by DPM Hyundai Dehradun India. I have i** Magna plus car which I purchased from DPM Hyundai Dehradun (Uttrakhand, India) on *th Feb ****. Date of registration **th February ****. I handed my car for service to DPM Hyundai...
Jul 18, 2019 by Vinay mohan Dhyani
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Ajay Masih
Complaint filed against: Cleartrip