Automobiles Complaints
Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.
According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.
<p class="artpara" style="color:#D0021B !important;font-size:1.5em;margin-top:-30px !important;"><b>Famous Automobile Companies of India</b>
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The leading automobile companies in India include:
Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Hyundai Motors
Toyota Motors
Skoda
M.G. Motors
Mercedes
Volkswagen
Honda
Kia Motors
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.
<p class="artpara" style="color:#D0021B !important;font-size:1.5em;margin-top:-30px !important;"><b>Most Common Automobiles Complaints</b>
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The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:
- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.
<center><img src="https://voxya.com/img/resolve-complaints-at-voxya.webp" style="height:auto; max-width:100%;" alt="automobiles complaints in India" /></center>
<p class="artpara" style="color:#D0021B !important;font-size:1.5em;margin-top:-30px !important;"><b>How to resolve Automobile Complaints?</b>
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So how can an individual file a vehicle complaint? Keep on reading to know more.
<b>1. Contact Automobile Company:</b>
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :
Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500
However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.
So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.
<b>2. Send a Legal Notice:</b>
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.
<b>3. File a Consumer Case:</b>
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/
We at <a href="https://voxya.com/file-consumer-complaint?ref=onlComp">Voxya help in taking legal action</a> against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.
We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.
Most Common Issue Reported for Automobiles Complaints
Complaints
Delay in Servicing over 1 month (Ather Energy Pvt Ltd ) Open
I am facing a serious issue with the servicing of my Ather Rizta at the Ather Bilaspur (Chhattisgarh) service center. My vehicle has been with them since **rd September, and it has been over ** days without any progress or proper update. I h...
Oct 24, 2025 by Shyam Rohra
Delivered Sub par quality part and purposefully excluded from extended warranty (Jeep Compass FCA Group) Open
Jeep compass provided sub par quality part, Catalytic Convertor which went bad in < *yrs and <***** KMs of usage. They have purposefully excluded this part alone from extended warranty. Even after repeated requests to Jeep customer care over em...
Oct 14, 2025 by Harsha Vardhan Nallabotla
Refund of 499 Not Issued for Cancelled Scooty Booking (Boongg Scooters Pvt Ltd) Open
I booked a scooty rental with Boongg and paid ₹*** in advance for Booking ID: SHTM/****/******, scheduled for ** September **** at *:** AM from Wakad - Datta Mandir Rd, Pune. At the time of pickup, I was informed that the vehicle was unavaila...
Oct 14, 2025 by Sahil Atul Sarda
Vechicle not delivered neither refund is processed (OLA ELECTRIC) Open
Dear Voxya Team, I purchased a electric OLA S*X *rd Generation *kWh vechicle on ** August it is supposed to be delivered on **th August. The store assigned to me through mobile app is old malakapet pincode ******. I made everyday visits t...
Oct 11, 2025 by SAIRAHUL JELLA
Complaint for Delivery of Faulty Vehicle and Unfair Trade Practice by Heritage Motors (TATA MOTORS HERITAGE PANCHPAKHADI THANE WEST) Open
I , Raj Bhagat, purchased a new vehicle from Heritage Motors, an authorized dealer of Tata Motors Ltd., with the clear understanding that I would receive a brand-new, defect-free car manufactured in September ****. However, the entire experienc...
Oct 07, 2025 by Raj Bhagat
Road side assistance service not provided (Go Mechanic ) Open
Sir maine top assistant program le rakha hai aur aj meri gadi toe hokar goechanoc workshop jani thi maine *bje morning me call ki towing ke liye but koi aya nhi lene aur na hi kisi ne call uthai dobar iske bad maine **** rs dekar private toeing...
Oct 06, 2025 by PRADEEP GAUTAM
1 Misleading advertisement leading to manipulatingg buyer decision (Citroen ) Open
I have purchased Citroen basalt car. During sales pitch no mention was there of new launch in next two months instead heavy discount were shown in the prices by inflating the cost of the car of **** manufactured. However in one and half month n...
Oct 04, 2025 by Shaleen kaushik
Okaya Taken Battery for service and not giving (Okaya ev faast ) Open
We purchased an Okaya Faast F* from Ravi E Scooter in Chikmagalur on ** Dec ****. After a year, we experienced an issue with the battery and submitted it for service in August ****. However, we still have not received the battery. Initially day...
Sep 15, 2025 by Abhishek G A
Swap of OEM car parts misrepresentation and nondisclosure of missing OEM components by Spinny (Spinny) Open
Purchased a **** Hyundai Verna SX(O) (Ticket #*******) marketed an Infotainment system with Apple Carplay and Android Auto, and wireless charger. Post-purchase, found aftermarket parts not disclosed during sale/inspection and the wireless char...
Sep 14, 2025 by Shalem Raju
Since 26 July My Issue Has Not Resolved Till Mow 14 Sep (Go Mechanic ) Open
Dear GoMechanic Team, I am writing to express my extreme frustration and disappointment with the service I received from your workshop. Since July **th, I have been dealing with a series of issues, and despite multiple complaints, the proble...
Sep 14, 2025 by Sando Varghese
Chetak electric bike breakdown (Chetak Electric bike) Open
Dear Team, I am Disappointed with Chetak Electric bike performance as it got down within * month of purchase. Details as follows, Model : Chetak Blue **** Invoice Date : **/**/**** Breakdown date : **/**/**** Later I towed the...
Sep 11, 2025 by SAISH MAHESH PAUSKAR
Aftersale Service issue with Unresolved Battery Starting Issue Missing RC Government Subsidy (Revolt Intellicorp Private Limited) Open
I am writing this email out of sheer frustration and disappointment with the appalling service and complete lack of accountability shown by your company and its representatives. My Revolt electric bike began facing battery charging and start...
Sep 10, 2025 by Ramkrishna Padhi
Poor quality assurance unacceptable post sales response and harassment to customer (Spinny) Open
Dear Sir, I am a serving officer in the Indian Armed forces and on moving on transfer to Hyderabad I bought a car from spinny on ** feb ** (wagon R **** model TS ** EC ****) at a cost of *.** Lakhs. During purchase a comprehensive report was pr...
Sep 01, 2025 by Romit Baranwal
Tyre replacement rejection (MRF) Open
I am writing to formally complain about the rejection of my warranty claim for a defective MRF tyre [***/** R** *** H, and Claim number ******* Details of Purchase & Issue:...
Aug 31, 2025 by Wipro ltd
Spare parts not providing (Yamaha Motor India Private Limited) Open
I have ordered a part(frame) for my yamaha r**s(****) through victory autocraft Pvt Ltd. The order was placed on **th July,**** with an advance of Rs*** inr.The order number is *****P********* , Now the company is unable to provide the part as ...
Aug 28, 2025 by Shuvam Chatterjee
Ford India Service (Mody Ford) Open
Ford Eco sport service has damaged the existing condition of rear shock absorbers and responding irresponsibly that it is wear and tear item and they are not responsible. The other important issue and I want every ford customer to be careful ...
Aug 22, 2025 by Srinivas
Battery failed in warranty and Ola asking money for changing battery under warranty (Ola Electic) Open
Battery failed in warranty and Ola asking money for changing battery under warranty...
Aug 22, 2025 by Anirudh V N
Maruti Suzuki Commercial substandard (Maruti Suzuki Commercial) Open
On **th August ****, we purchased a new vehicle from Valliyur Aadhi Cars Private Limited (Maruti Suzuki Commercial). Upon delivery, I noticed that the odometer reading was ***.* km, which was unexpected for a brand-new vehicle. I immediately co...
Aug 20, 2025 by Kevin Joe
Refund (Go Mechanic ) Open
Repair was not done but still they charged....
Aug 19, 2025 by Arun Chandrahasa
Per not deliver (Vikrant Auto Industries Private Limited) Closed
Title - Non received of Percel on due dt. I have booked a cycle from Quombetor Jn to Thana Bhipur on ** March ****. no ********. PNR No **********, **********. Mob No **********. This Percel did not receive till now. ...
Mar 18, 2021 by V K Jha
Vehicle Not Delivered as Promised (Kia Motors India Private Limited) Closed
I had booked (B*********) the Sonet D*.* *AT GTX Plus - Steel Silver on *th of December **** (Sunday) at PPS Kia, Mysore Road, Bangalore, Karnataka. The initially quoted waiting period at the time of booking was *-** weeks. Later in December, t...
Mar 06, 2021 by Niranjan Rajendran
Internet fraud (100kmph.com) Closed
I placed an order with ***kmph on **/**/** and to my surprise the amount was debited and no updates or confirmation came across from the merchant confirming the status of the transaction. Moreover, even after trying to contact them via various ...
Mar 06, 2021 by Stephen John
HERO MOTOR DERSHIP NUH MEWAT (SPLENDOR MY BIKE HAVE GRANTEE INSURANCE BUT DEMAND MONEY PAID 1270 ALSO DEMAND 1290) Closed
DEAR SIR, I PUCHASE BIKE SUNIL MOTORS . MY BIKE HAVE MISSING PROBLEM / UNWANTED VOICE . I TELL SUNIL MOTOR CONCERN PERSON & DO SERVICE MY BIKE BUT PROBLEM REGULARLY. HERO CALL ME ABOUT SEVICE FEED BACK THEN TELL HIM ABOUT THIS PROBLEM.AS THEY ...
Feb 25, 2021 by KHALIL
Damage of car while service (Gomechanic Car Service App) Closed
I gave my car for full Body paint and in return they gave me all glasses ( windshields & door glasses) with full of scratches. On further checks it was identified they used sand paper to remove excess paint. Now they claim it’s not their mis...
Feb 12, 2021 by Sreekumar A
Hyundai Issues (HYUNDAI) Closed
Since day one I have been facing issues and have had * warranty issues in one year *****km. Over that the vehicle has been really damaged, noises(* places), interior(**+ damages) and exterior damage in the process on working on these issues. I...
Oct 09, 2020 by Aryamaan Agarwal
Refund Delay of RsPathetic Service of Blocking my registered mobile no with Customer care (Zoomcar India Private Limited) Closed
Self has cancelled the booking made on **th Aug ** with reference BOOKING ID JPS*ND*UM as was suffering with COVID. I urged repeatedly to customer care executives for processing my refund early considering a special case. I was always told that...
Oct 07, 2020 by Sai Krishna Kanth Medapati
Refund Not Made against Cancelled Booking due to COVID (Zoomcar India Private Limited) Closed
BOOKING ID JPS6ND3UM...
Oct 06, 2020 by Sai Krishna Kanth Medapati
Zoom car refund issue (Zoomcar india limited) Closed
I’ve tried booking a car on September *nd after doing the payment when go back the money was taken from my account but no bookings were confirmed . Then I received an email saying that my booking canceled and it will be refunded. So I waited ...
Oct 05, 2020 by Vyshakh M
Poor service and problem still exist (HONDA 2 WHEELARS INDIA) Closed
i have given my activa *** cc for service due to some problems that is with my accelerator wire and some other technical problems.... But there seems that my problem still exist and there is not at all work done on my scooty... I have done my...
Oct 03, 2020 by Navin kr gupta
Refund not received from Zoomcar (Zoomcar India Private Limited) Closed
I have booked zoomcar Kuv*** car on April ** **** during an ongoing sale. Later due to the extension of lockdown, I cancelled the booking on *rd June ****. Since zoomcar assured *** Percent refund. It's been more than * months. I am waiting for...
Oct 01, 2020 by Yukendhar G S
Refundable amount of delearship contact by rap moter (Rap moter 3 wheeler electri Hyderabad) Closed
Dear sir Maine rap moter wheeler electri ,se delearship ke liye,,***** ka margin diya ta ,vut corona ke karan ,main avi kam nahi kiya jab mai rao moers se apna margin mag raha hu to ,do mahine se time pe time dete aa rahe ,mental tourcher kar...
Sep 22, 2020 by Manwi shahi
Taking advance and not returning or replying (alpha inpex) Closed
Asked for booking of a truck from Gandhidham to Rajkot and was asked to pay **** advance which we paid then they asked for **** more to make it **% of the total quote so again we paid and send the utr nos and the debit sms of the banks but they...
Sep 22, 2020 by NEPTUNE TOWER
I ordered clothes Last week but I didn t get any updates about shipping (Fordotstore) Closed
I ordered clothes Last week but I didn't get any updates about shipping.......
Sep 21, 2020 by AMAL
Millage Shocker performance issues (Volkswagen India) Closed
Bad Fuel Average: Company claims an average of **.*Km / Ltr. But Sorry to say, My car is not giving me more than Max *.*Km/ Ltrs. I purchased Petrol for Rs.****.**. from *nd of July till date. Assume Rs. *** Petrol is in Tank. So In ****.** it...
Sep 01, 2020 by NAVEEN KUMAR SAREEN
Zoomcar refund pending (Zoomcar India Private Limited) Closed
I have * pending refund amount from Zoomcar for (JPS*NPOBD) and (JPS*NY*PX) worth Rs****. JPS*NY*PX- June *th was raised for refund and till date not been credited to my account. JPS*NPOBD- Partial amount of fuel has to be refunded and n...
Sep 01, 2020 by Satish Mesta
Damage Major part my car hyundai service center (Hyundai Service Centre ) Closed
Damage to car major part This mail is in reference to my car given for a specific purpose but the service center damaged a major part of the car. I gave my car for car AC sensor as it was already been not working due to previous reasons ...
Aug 31, 2020 by Vijay Arora
Incomplete service received (Go Mechanic ) Closed
Gomechanic.in *.* **% *,*** Votes *.*K Followers EDIT REVIEW Summary Gomechanic.in SERVICE & SUPPORT: INFORMATION DEPTH: CONTENT: USER FRIENDLY: TIME TO LOAD: Beginner Sandeep * hrs *...
Aug 30, 2020 by Sandeep Kumar
Refund not received (Zoom Car India Pvt Ltd) Closed
I cancelled my booking **th may, but I didn't receive my refund. Actually zoomcar refund policy * to max ** days, but almost * months gone ...
Aug 24, 2020 by Hari S
Fake bike seller (Ktm 200) Closed
In Olx, i seen an add about duke ***..That was priced about a **,***... And i deal with him for **,***.And he is Tell that send a *,*** for transport fee. I paid, but still i didn't get the bike. ...
Aug 24, 2020 by M Durga Charan
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Ajay Masih
Complaint filed against: Cleartrip