File a Complaint against Yatra

Yatra - Refund Not Given ^{Offered Resolution}

I have booked hotel in Yatra today Dec **th **** at *.**PM. I paid thru Google pay, money got deducted from my account, but I didn't get any confirmation on the hotel booking. No refund given as well. I am attaching the Google pay screenshot f...

Dec 14, 2020 by Gopi Shankar

Yatra - Amount debited from bank not credited to beneficiary account ^{Offered Resolution}

I booked a ticket from Mumbai to Coimbatore thru Yatra Mobile appe on **.**.****. The amount was deducted from my bank, but the ticket not issued. Subsequently I informed Yata company with all relevant documents regarding the issue. They rep...

Dec 11, 2020 by Surendran Komath

Yatra - Money for failed transaction not refunded ^{Offered Resolution}

I tried to book * tickets from Kol to Hyd on *th Nov from * different Yatra accounts.The first one went through , however the second one ,ticket was not booked even though money was deducted from my account. I have coordinated with my bank and...

Dec 10, 2020 by Marsha Das

Yatra - Refund not received ^Closed

I had booked a flight from port Blair to Bangalore through yatra but the flight got canceled because of the lockdown. Few days back I received a mail from goair that they have refunded the money to yatra but I have still not received any money ...

Dec 09, 2020 by Mauzina

Yatra - Refund not initiated ^Closed

I had booked a ticket from yatra which i then cancelled within ** hours so the airline involved refunded me the entire amount. Yatra representatives told me it would take ** days for the money to be refunded (website states *-** days). It has b...

Nov 26, 2020 by Sarah Hussain

Yatra - Refund not processed ^Closed

I have booked a flight in the month of feb, flight reference number YT********. I was informed that within ** days the refund will reflect in my account. But it’s already been * months and there is still no clue about that...

Nov 20, 2020 by Rahul Piplani

Yatra - Not got Refund ^{Offered Resolution}

Booked Air India ticket on ** February **** through Yatra. My ticket got cancelled due to covid situation. My flight was on ** April ****. Since then I'm trying to claim refund since my ticket was partially refundable. I had not got any update...

Nov 16, 2020 by Charanbir singh

Yatra - Cash not refunded ^{Offered Resolution}

I booked a ticket on *th Oct via yatra.com app, Due to wrong journey time i cancelled ticket on same day. The yatra showed it is intiated from their side and amount will be refunded in **hrs. Its been a month now but the refund amount has no...

Nov 10, 2020 by Nijin Ali

Yatra - Cancelled Flight Ticket Not Refunded ^{Offered Resolution}

I had made total payment of Rs. **, *** to Yatra for Flight booking, below is the breakup: **,***.** - **nd Feb (Ref: ************* ) **,***.** - *rd March (Ref: ************) PNR Assigned: PNR- HIMQNZ, NWDBFX and GQJKMB They did one part...

Nov 09, 2020 by Sweety John

Yatra - Trip Package Advance Amount not Refunded ^{Offered Resolution}

I had booked a trip for Andamans but due to the Covid Pandemic, I cancelled it * months back, the original date of the trip was done for April which was planned to be shifted for September but, we decided on cancelling the same. We provided an ...

Nov 09, 2020 by Toji Varghese

Yatra - Yatra not refunding money ^{Offered Resolution}

I had booked Indigo flight from Yatra.com, however, due to lockdown Indigo cancelled the flight and refunded the amount to Yatra in June **. Following are booking details: *. Booking date - ** Feb ** **:**:** *. Travel date - ** Mar ** *. P...

Nov 07, 2020 by Sourabh Pahimam

Yatra - Yatra not extending my gift voucher ^{Offered Resolution}

Hi, I got a gift voucher of Yatra in Mar'** with last date of redemption as **th Oct'**. However, due to Covid flights were not operational & I could not travel. Now I wish to book my ticket and want to get my voucher extended for next *-* d...

Nov 03, 2020 by Kamal Sadhwani

Yatra - No reschedule refund response from Yatra ^{Awaiting Details}

No reschedule,refund, response from Yatra. I booked flight on March *,**** to travel on April *,**** from Mumbai to Bangalore but ticket was automatically cancelled due to lockdown. Have emailed them * times from past * months, to ask for resc...

Nov 02, 2020 by Pawan V

Yatra - Flight refund not made yet ^{Offered Resolution}

My flight was cancelled form the airlines itself on *th Of June for the flight from Mumbai to Varanasi. I am trying to now book a flight so the credit shell kept in spicejet can be utilized but i am still unabe to book a new flight...

Oct 31, 2020 by Aditi Saigal

Yatra - Airline Credit in Yatra not available for booking ^Closed

I had booked on an Indigo flight (FDZEUL) during the Covid period (for me and my wife)which got cancelled by the Airline. As per DGCA ruling and the airline commitment, the amount is to be available in the credit shell for rebooking. The Yat...

Oct 29, 2020 by Bibin Babu

Yatra - Accepted booking for a closed hotel and refund not intiated ^Closed

I had an official work at Swargate Pune on **th October. Hence booked a hotel at FC Road, The Ashish Plaza. I was taken aback when the hotel management told me that they closed since March **** and no booking is accepted since then. Yatra.com s...

Oct 19, 2020 by Ganesh Pathare

Yatra - I have booked a cab and paid pre booking amount but no invoice and booking detail generate ^Closed

I have booked a cab from yatra and pre booking amount has been paid and my money has been decuted and no invoice, not booking confirmation has been received and now in booking section it is showing no booking has been done on ** th Oct ....

Oct 18, 2020 by Anil Rana

Yatra - Refund not done by yatra ^{Offered Resolution}

Hello, I have booked flight and it has been canceled due to covid but till now it has been more than * months we didn’t still get refund amount. Inspite of sending lot of mails and complaining them no action takrn from yatra end I ju...

Oct 17, 2020 by Kishlay srivastava

Yatra - Regarding refund of booking no as same has been cancelled by Airline due to operational Reasons PNR ^{Offered Resolution}

Sir As i got this message from Air asia that ur Flight has been cancelled due to operational reasons having PNR NO : F*ILYM. And Full amount refund has been processed Refund case no ******** . Now I request them pls refund the same at earlie...

Oct 17, 2020 by Farhan ul hassan

Yatra - Refund ^Closed

I booked a ticket for * Oct and bus operator had cancelled the bus but I did not get any refund yet. Can you please confirm when will get the refund. Please find the message which is received on **th Sep. Ticket with PNR:***** on service:De...

Oct 14, 2020 by Rajat

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Questions about Yatra

Ask questions about Yatra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Yatra?

Domestic Holidays 0120-4904810
International Holidays 0120-4904815

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What is Yatra office address?

Sector 20, Plot No. 272, 4th floor, Gulf Adiba, Gurugram, Haryana 122008

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What is Yatra customer care email?

Rail Support : rail@yatra.com
Bus Support : bus@yatra.com

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Where to find Yatra discount coupons?

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Who is the Owner / CEO of Yatra?

Dhruv Shringi

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