File a Complaint against Yatra
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How to resolve Yatra complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Yatra?
If you are not satisfied with Yatra, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Yatra and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Yatra
But before filing a complaint, you should
a. Contact the customer support of Yatra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Yatra - Bus booked but cancelled by the operator Offered Resolution
On *th feb **** I booked bus tickets of six persons from vishakhpatnam to Kolkata sleeper seats for ** feb **** but the bus was cancelled on that day due to some mechanical issues the bus operators called me and say to adjust in sitting chairs ...
Feb 12, 2021 by SANJIV KUMAR SINGH
Yatra - Refund my money Offered Resolution
Hello I am stuck on the road while traveling to Khajjiar himachal pradesh and my whole tour is booked with yatra and now they are denying to take us to Khajjiar on half of the road, now I am going through another taxi on my own. This is very...
Feb 11, 2021 by Prashant Thakkar
Yatra - Not getting refund for cancelled ticket and being given false information Offered Resolution
I Have Cancelled Two Tickets From Yatra In The Month Of November But Yatra.com Is Behaving Like A Bunch Of Cheaters. No Customer Care Number, No Customer Support. Airline Is Saying Yatra Has Not Raised Even Refund Request With The Till Today I....
Feb 10, 2021 by Davinder
Yatra - No refund received even after more than 2 months Closed
I have cancelled two tickets from yatra in the month of november but yatra.com is behaving like a bunch of cheaters. No customer care number, no customer support. Airline is saying yatra has not raised even refund request with the till today i....
Feb 06, 2021 by Davinder
Yatra - Refund of air ticket Offered Resolution
I booked flight from Srinagar to chennai on **st Jan. Due to some issues date has been rescheduled to *st feb. There were two options one to change date or request for refund. I opted refund. But till now no update from yatra. When I asked this...
Feb 04, 2021 by Manikandan
Yatra - Refund not issued Closed
Indigo has refunded the whole amount to yatra and when requested yatra to refund the same, they are not approving. Only god knows what they are doing with our money. Pnr aen3yi...
Feb 01, 2021 by Rohit setty
Yatra - Yatra ComRefund the money Air ticket is not confirmed but money Should be Debited Offered Resolution
Dear Sir, This is for your kind information thai i have a booked ** nos flight ticket #MR.RATAN BANIK **/**/**** FROM IXA - GAU on D/J **/**/**** BY INDIGO THROUGH GOOGLE PAY PROMO CODE~ ''YATTEZ*BEIDKUMS*" link but after payment that booking...
Jan 25, 2021 by Nabamita Saha
Yatra - Denied accommodation on a confirmed hotel booking Offered Resolution
I had booked a hotel in Munnar via Yatra.com for my family trip. I had done the payment and the booking got confirmed. On the day of the trip when I contacted the hotel I was informed that they are not working with Yatra and there is no booking...
Jan 11, 2021 by Raghul R
Yatra - Avail Refund For Cancelled Flights Offered Resolution
I made a flight booking more than a year ago, but due to Covid ** the flights got cancelled. I am trying to contact Yatra.com via phone number which they don't pick and via mails they always reply by asking for ** working days. It's been ** mon...
Jan 09, 2021 by Vishesh Gulati
Yatra - Refund on Cancelled flight due to covid Offered Resolution
I had booked a flight in Indigo from yatra website. but the flight was cancelled by Indigo because of covid**. the money was transferred to my credit shell amount Rs ****/- which should be redeemed from yatra website as instructed by Indigo. I...
Jan 09, 2021 by Amarjot Singh
Yatra - Money not refund and not allow to book flight Offered Resolution
Hi my ticket got canceled due to covid Booked On: * Mar'** | Booking Ref No. ************ now i m trying to book ticket but its not allowing to use credit shell and also not giving refund , almost * month . i raised multiple complaint but ...
Dec 31, 2020 by Dilip
Yatra - Refund Offered Resolution
Booking got cancelled by the service provider but refund not done in months..what should I do..I'm in need of money urgently..I'm fed up with Yatra.. couldn't contact them too..kindly do something...
Dec 30, 2020 by Sathyanarayanan
Yatra - Refund processed by yatra against cancelled flight not received yet Offered Resolution
Yatra Booking Ref Number: *************. (Ahm mel Ahm - ** pax). Yatra processed Refund amount of Rs.*,**,***.** on **.**.**** and in ICICI Amazon Pay credit card ending last four digit **** in respect of card holder Mayur Shah against transact...
Dec 29, 2020 by Krimish Shah
Yatra - Flight booking Offered Resolution
I have booked my flight ticket on yatra application where I have paid using Google pay the money deducted from my account and I didnot receive any ticket or any kind of message from their end so I'm requesting you to solve this issue...
Dec 24, 2020 by Somesh S Sharma
Yatra - Not giving refund which is already provided to them by airlines Offered Resolution
Indigo airlines has provided refund to yatra for the flights cancelled due to lockdown for Covid-** but yatra is not providing my refund back and is also not replying on mail for the same...
Dec 24, 2020 by Mayur
Yatra - Error while cancelling hotel booking No customer care number No response to emails Offered Resolution
I booked a hotel from ** December to ** December with ref no: *************, which can be canceled any day before **rd December as per their terms and conditions. I raised a cancellation request on **st December and it is not canceled. They sai...
Dec 23, 2020 by Binu
Yatra - Refund from yatra Offered Resolution
I have booked a Air Asia flight through yatra which got rescheduled. Air Asia offered me "Full Refund" Option but they said they can't process it at their end as it was travel agent booking. I have been contacting yatra support since then but t...
Dec 21, 2020 by SAMEER NEGI
Yatra - Refund not credited from yatra Closed
I had done a flight booking from yatra which was cancelled due to covid, i was supposed to get a refund of Rs **** from yatra against reference no. ************* . But yet now I hav not received the refund.. the bank is saying to contact yatra...
Dec 20, 2020 by Zaira Almas
Yatra - Complete refund not provided Offered Resolution
My flight was cancelled just day before the journey . Airlines refunded entire amount to travel agent Yatra but they did not provided complete refund and deduct *** saying as convenience fees . Now why shall I pay convenience fees for the servi...
Dec 18, 2020 by Kanchan Barde
Yatra - Yatra not refunded my amount Offered Resolution
I have asked for refund to Yatra against my ticket cancellation due to Covid **. Yatra has sent me email mentioning refund has been initiated on *th December ****, but i have not received any refund till date. Refund amount is **,*** against my...
Dec 16, 2020 by Omair Nissar
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Questions about Yatra
Ask questions about Yatra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Yatra?
Domestic Holidays 0120-4904810
International Holidays 0120-4904815
What is Yatra office address?
Sector 20, Plot No. 272, 4th floor, Gulf Adiba, Gurugram, Haryana 122008
What is Yatra customer care email?
Rail Support : rail@yatra.com
Bus Support : bus@yatra.com
Where to find Yatra discount coupons?
Who is the Owner / CEO of Yatra?
Dhruv Shringi
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