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Yatra (130/259)

259 Total Complaints
130 Total Resolved
50.19% Consumer Satisfaction

If you are searching for Yatra Review on internet then you have reached the right place. You can read the full Yatra Reviews here. Get answer to questions like if Yatra is real or fake? Yatra is legit or scam? if Yatra is safe? All Yatra reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Yatra so that it help others to make wise decisions. The Consumer satisfaction score of Yatra is 50.19% because out of 259 consumer complaints, only 130 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Yatra?

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But before filing a complaint, you should

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Yatra - Yatra not refunding money Offered Resolution

I made a booking to travel from Delhi to Pune for **th June **** but couple of days before travel I noticed that PNR on airline shows the date of **st June. I didn't request any change so I was surprised to see this. First Yatra.com was not ava...

Aug 19, 2020 by DUSHYANT SAUBHARI

Yatra - Flight refund not received Closed

Flight ticket booked on **/**/**** for travel in May ****. But flights got cancelled due to covid. But refund not received not credit voucher received...

Aug 19, 2020 by Sankar t

Yatra - FLIGHT REFUND Closed

I HAD BOOKED TICKET OF WRONG DATE I GOT IT CANCELLED FROM INDIGO ON THE SAME DAY. THEY HAVE REFUNDED THE MONEY ON SAME DAY BUT YATRA HAS NOT YET REFUNDED MY AMOUNT. ...

Aug 17, 2020 by KRISHNA POOJARY

Yatra - Money not refunded Closed

I had booked * train tickets from yatra website and on the same day it got cancelled by their side. I received a mail stating that the tickets were canceled and they will initiate refund to my account. But since then there is no refund as well...

Aug 17, 2020 by Ayesha shaikh

Yatra - Refund not processed Closed

Regarding the PNR : OP*G*U // Booking Reference Number : ************.(Booked from Yatra.com) Passengers : Amit Tiwari and Deepak Jha Bangalore-Patna Flight Route Issue : I contacted Indigo Helpdesk on Thursday(**th August ****) and...

Aug 17, 2020 by Deepak Jha

Yatra - Only half of the refund processed Closed

I had booked flights tickets on yatra. My indigo flight scheduled on *st Aug **** got cancelled by indigo airlines on **st july **** and I received an email from indigo saying I will get full refund of ***** INR. But i have received only part...

Aug 10, 2020 by Rajput Manishsingh

Yatra - Did not receive refund for cancelled flight tickets Offered Resolution

I booked Kolkata to Toronto flight tickets from Yatra.com, (Travel dates were: **th May **** and ** July **** Return) Due to Covid-** situation I had to to cancel the flight tickets (** April ****). As per the cancellation policy, I should rece...

Aug 10, 2020 by Sandeep Ghosh

Yatra - Yatra Long Pending Flight Cancellation Refund Offered Resolution

I had booked a Vistara flight from Yatra on *rd of July ****, for travel on **th of July. However, the flight was cancelled by the airline due to operational constraints and a full refund was processed by their side. However, its been more tha...

Aug 10, 2020 by Aamir Osman

Yatra - Money not refunded Offered Resolution

Fraudulent yatra. Yatra provided me with a arn number for a refund that Icici bank is telling is an invalid number and no such refund exists...

Aug 07, 2020 by Ravi Bajaj

Yatra - Flight is not booked and money got deducted Offered Resolution

I booked tickets for two adults yesterday through Yatra.com, however, after the payment the application redirected to the home page without showing any trace of my booking. I have contacted Yatra through email * times but haven't received any r...

Aug 06, 2020 by Uzma Nehal

Yatra - Not refunding whole amount Closed

I had booked the flight in feb, **** but due to this pandemic covid-** situation the flights got cancelled and the refund amount credited to airline shell amount. Yatra took those amount in their wallet. Now yatra is not refunding the whole amo...

Aug 03, 2020 by Saurabh yadav

Yatra - Money not refunded Offered Resolution

I made a flight booking at Etihad Airways for **th May, **** from Bangalore to Munich (including return) via Yatra. The flight was cancelled from Etihad airline itself. But I was told to contact Yatra for the amount to be refunded. The refund ...

Aug 01, 2020 by Sneha Hijam

Yatra - No update on Refund Status Closed

I had booked a goair flight through yatra.com One day before without any intimation flight got cancelled. I had to book another flight at last moment with double the price. I am not able to connect either yatra or goair. I applied online cance...

Aug 01, 2020 by Harinam Prasad

Yatra - Refund as the airlines has cancelled my flight Closed

Hi, I have booked my ticket from Indigo airlines from Guhwati to Dehradun at ** July **** of Rs. ****. But due to Covid-** Restrictions the Indigo airlines has cancelled my flight. So I want my refund from yatra agency as I have booked my ticke...

Jul 25, 2020 by Akshay Bisht

Yatra - Refund from Yatra com Closed

I am having a horrible experience with Yatra.com. I had booked flights on Yatra.com using my credit card in November (Amount *****). Later the flights got cancelled due to Covid lockdown. Yatra.com informed me that they have refunded the amoun...

Jul 25, 2020 by Praveen Chapa

Yatra - Refund not initiated Closed

I booked two tickets with the reference number ************* on **th july. On **th July the Airlines cancelled the flight. I cancelled the tickets at Airlines portal first then in Yatra. I didn't get any option while cancelling my ticket. * da...

Jul 22, 2020 by Tapas Chakraborty

Yatra - Domestic flight amount not refunded Closed

I booked a flight on ** Jul **** which unfortunately did not get book but the amount got deducted. There is no response from yatra team regarding the amount refund initiation. I sent them email * or * times and escalated the issue by submitting...

Jul 21, 2020 by Aditya Kachru

Yatra - REFUND OF MY CREDIT SHELL AMOUNT Closed

I booked a round trip from Chennai to Varanasi through yata for the dates ** March **** (Indigo) and ** March **** (spicejet) respectively. Due to lockdown flights were cancelled and Refund was made in the form of Credit shell by the airlines....

Jul 19, 2020 by RISHABH GANGWAR

Yatra - Refund not received Closed

Booked air asia ticket through yatra which was cancelled by air asia due to covid. The air asia team had confirmed that the amount has been credited to the yatra team but the amount has still not been credited to my account by the yatra team....

Jul 16, 2020 by Justin Tom

Yatra - Refund not received Closed

I was booked a flight ticket through yatra.com on july. But the flight is cancelled due to covid ** pandemic by indigo airlines and i got a refund process message from indigo.But there is no response from yatra.com.Now it is ** days finished af...

Jul 15, 2020 by Abhilash K

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How to file a complaint against Yatra?

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Questions about Yatra

Ask questions about Yatra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Yatra?

Domestic Holidays 0120-4904810
International Holidays 0120-4904815

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What is Yatra office address?

Sector 20, Plot No. 272, 4th floor, Gulf Adiba, Gurugram, Haryana 122008

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What is Yatra customer care email?

Rail Support : rail@yatra.com
Bus Support : bus@yatra.com

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Where to find Yatra discount coupons?

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Who is the Owner / CEO of Yatra?

Dhruv Shringi

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