Yatra
- Trip Refund Offered Resolution
Surabhi Dixit Valleesha filed this complaint against Yatra on Aug 10, 2024
I tried to book a trip with yatra last year wherein they made false promises before I gave them the advance amount and soon after that they said they cannot arrange a lot of things I mentioned which they had promised earlier. I decided to cancel and ask refund. I had proofs so they accepted the mistake and said cannot give refund but will give credit to which I agreed. Now I want to use the credit and nobody is responding properly. The customer service is so bad they aren't letting me use my money at all and aren't processing a refund ad well.
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Resolution Demanded:
Refund / Credit for purchase
Yatra
Resolved
Frustrated? File a Complaint
Clear Trip
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Tangella Mallikarjuna Raju
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