Makemytrip
- Cancellation charges Open
Nikhil Kothari filed this complaint against Makemytrip on Apr 28, 2020
PNR: YYSIXG. The GoAir flight was cancelled because of Covid. MMT did not support date changes through the app so I selected the "Tickets cancelled due to flight non operational" reason. MMT said a team will get in touch within ** hours. This never happened, instead the went ahead and cancelled the ticket, providing refund of Rs **** and deducting Rs **** as cancellation charges. This is inspite of the fact that GoAir was offering PNR preservation and unlimited reschedule at no extra charge.
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Resolution Demanded:
Refund / Credit for purchase
Makemytrip
Resolved
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"The hotel refunded the entire amount of stay ...thanks a lot to voxya... You guys are doing a great and noble job ...God bless you guys."
Mahesh K
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