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Make My Trip
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Make My Trip?
If you are not satisfied with Make My Trip, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Make My Trip and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Make My Trip
But before filing a complaint, you should
a. Contact the customer support of Make My Trip first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Make My Trip - Refund not processed yet Closed
My Go first flight G*-*** got cancelled by the airline and we had raised a refund request although there has been no contact from Make my trip on this behalf. Moreover, we are unable to figure out how to raise a support query so that the compan...
May 26, 2023 by Ratan Kumar
Make My Trip - Not got the refund of my cancelled tickets Closed
it's been above ** days and till now we HAVE NOT GOD THE REFUND MONEY OF OUR CANCELLED TICKET ....
May 19, 2023 by Omm prakash
Make My Trip - I did not get my train ticket cancel redund Open
I brought * tickets on a train ticket but it got cancelled because they did not get THE MONEY BUT MY MONEY WAS GONE. And here is the twist: it says that i recieved payment but NO i never got it. It said i could raise a complaint on the app but...
May 13, 2023 by Shwetha Sonu
Make My Trip - Charged for Premium room and alloted basic rooms Open
I have booked * Family Premium Rooms at Delhi Mahipalpur through Make My Trip for me and my couligues * familes at the rate of Rs. **** Rs. per Room and pay Total amount of Rs. ***** for Premilum Triple sharing bed.When I reach to Delhi at late...
May 04, 2023 by Mehul Parkhiya
I booked a train from mmt for my travel. I cancelled the train but haven't yet received the refund it's been ** days the refund was of rs **** rs ...
Apr 16, 2023 by Shruti Sachin Chougule
Make My Trip - Financial burden on regular checkin baggage Closed
this is reference to our booking through your esteemed portal. MMT Booking ID NF*X**UIES*BV*TT**** Booked on ** March. Having arrived from Bhopal to Delhi with * Checked in baggages The Itinerary against' we were utterly shocked when the ne...
Apr 14, 2023 by Archana Koshal
Make My Trip - Refund money Open
I already purchased flight ticket in make my trip ,but still didn’t get my refund amount,it was * year ago...
Apr 12, 2023 by Nisar
Make My Trip - EMI gets debited despite cancellation of booking Closed
I made a booking with MMT in December ****, and we got in touch with the Manager of the resort we booked, he told us that he hasn't received the booking and that the resort has been closed, and it was a false booking. We had to cancel the booki...
Apr 01, 2023 by Rutvik Ghughal
Make My Trip - FLIGHT TICKET REFUND Open
I had purchased tickets from MakeMyTrip from Kochi to Edmonton for approx **,***/-, Unfortunately I was not able to travel and they suggested I keep the tickets as an open ticket which is valid for * year. Having gone ahead with this, Now when ...
Apr 01, 2023 by John Thomas Kuruvilla
Make My Trip - Refund for partial cancellation of flight ticket Open
I have booked an airline ticket from Varanasi to Mumbai for me, my wife and infant, date of journey for it was ** feb ****. I cancelled my seat on same day. I was supposed to get refund within * working days as per Make My Trip. But till date...
Mar 26, 2023 by ATUL MAHADEO BARABDE
Make My Trip - Refund Closed
I have received a refund of INR ***** on **th Feb. However, a certain amount of INR (***+***+**+***+** = Total***) has been debited from the refund and has been credited to some bank account. I have no information about the money where i...
Mar 10, 2023 by Kapil Kakkar
Make My Trip - Hotel issue Open
We booked hotel at Agra. We booked for * days separately. Total amount ****. When we visited the hotel they said already filled but they didn't provide amount also. We complaint an customer care . But they didn't done further steps....
Mar 07, 2023 by K . Kalieswari
Make My Trip - Amount deducted but ticket not confirmed Open
Ticket is not confirmed but *** rs amount has been deducted from account.please refund it asap...
Mar 06, 2023 by Srinivas
Make My Trip - Refund expected on reschedule of flight Open
I had taken the MMT date change option which enabled me to reschedule the flight. After rescheduling, I was entitled to a refund of **** Rs (due to the fare difference)but now I have not received my refund amount yet. I had mailed mmt regarding...
Mar 04, 2023 by Shivanshu Srivastava
Make My Trip - Refund not processed Closed
I have booked a can between delhi to dehradun but ever since my train was late, I modified my booking.. MMT has cancelled my existing booking and created new booking and took additional *** rupees with *** rupees of previous booking was never...
Feb 28, 2023 by Suraj Mamgai
Make My Trip - Unable to use the cash in my wallet Closed
i am unable to access the mmt wallet cash on bookings. whereas they say it can be used "My cash can be applied completely on any bookings such as Flights, Hotels, Holidays, Cabs and Bus." ...
Feb 22, 2023 by Shanmukha
Make My Trip - Hotel check in denial Open
booked a hotel Royalton Hyderabad abids through MMT forum. after booking i got a call from Hotel management and saying not allowed to check in due to payment difference. I have insured my hotel booking also. at once i book i started my travel a...
Feb 14, 2023 by Balamurugan K
Make My Trip - Customer support did not support on the issue Closed
Make my trip had organised my trip for rajasthan, they had booked a hotel in udaipur called as udai niwas, they did not inform me that the cab does not go till the hotel, it's their right to inform the customers. Worst was that the customer su...
Feb 08, 2023 by Karishma Shingote
Make My Trip - Very Bad Experience By MMT Closed
************************************************ Attention we have not received any call or email from MMT after our trip and escalation with the support team ************************************************** Recently we completed my trip,...
Feb 08, 2023 by Vishal Duke
Make My Trip - Wrong Information Given and Access Money Charged Open
Hello Team, I have booked the package for Manali from **th an to **th Jan with Make my Trip and company charged with extra amount for Atul Tunnel and Sissu tour. And they have given me with sedan car. I asked them before paying that car is goo...
Jan 31, 2023 by Manpreet Singh
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Questions about Make My Trip
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How to contact Make My Trip?
Phone number: 1-800-102 8747
What is Make My Trip office address?
DLF Building No. 5 Tower B DLF Cyber City,
DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India.
What is Make My Trip customer care email?
Where to find Make My Trip discount coupons?
Who is the Owner / CEO of Make My Trip?
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