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Make My Trip
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Make My Trip?
If you are not satisfied with Make My Trip, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Make My Trip and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Make My Trip
But before filing a complaint, you should
a. Contact the customer support of Make My Trip first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Make My Trip - BUS CANCELED NOT PROVIDED AC COACH Closed
My BOOKING ID NU*************** REFFERENCE PNR **QEXR*D is this I Booked * seat in AC coch Kalpana travels bus through make my trip from kanpur to jaipur Kalpana travels not provided ac coach providing me non ac coch and not giving me refund...
Feb 18, 2024 by Rajendra Agrahari
Make My Trip - Poor holiday experience Open
I took a trip with my wife to Georgia via MakeMyTrip, which was an offline booking made by one of their managers - Henali Shah (Henali.Belani@go-mmt.com) at a very uneconomical price. Since we read so many negative reviews about eVISA and immig...
Feb 01, 2024 by AVNIJESH KUMAR SINGH
Make My Trip - Booking of double ticket in same train and cut double amount Closed
I booked an ticket of rajdhani from Delhi jammu by providing OTP for once they cut double amount and booked double ticket in same ticket when I try to contact them there coustomer care executive make another level scam after he listen my grieva...
Jan 30, 2024 by Deepak sharma
Make My Trip - Make my trip is doing fraud Open
I have booked a ticket on the make my trip and I have even took the trip guarantee and paid extra money and on the day of journey the tick was cancelled just few hours ago as it was urgency we have travelled to bhadrak and now I have a voucher ...
Jan 29, 2024 by Ranjan Mallick
Make My Trip - Bus travel Closed
Suddenly bus cancelled and no response from make my trip. These fellows are too worst.. I have calling from last * days nobody responded till now...
Jan 23, 2024 by lakshminarayana botu
Make My Trip - Refund not given Closed
I booked my train ticket urgently from mmt and they cancelled it so I booked *-* tickets after cancelling a few because of low confirmation and I have not recieved the refund till now ...
Jan 20, 2024 by Shivani Dubey
Make My Trip - Non issue of eticket Open
I had booked my mother's return ticket from. Sanfrancisco to Bangalore. Travel date was **/Aug/****. On **/Aug, I requested MMT to change the date to from **/Aug/**** to **/Dec ****. They said it costs *****.which was costly for me. So I told ...
Jan 16, 2024 by Geetha
Make My Trip - Refund customer care support Closed
My name is sumanth I had booked tickets from Vijayawada to Chennai on **/**/** trian number #***** I had cancelled the tickets And the customer service they just give ring to my number ...
Jan 12, 2024 by Dusanapudi Sumanth
Make My Trip - Not receiving refund amount Closed
I booked hotel through Make My Trip. Booked is cancelled but waiting for refund amount since last ** days...
Jan 12, 2024 by Pragyan Pradhan
Make My Trip - Bus scheduled changed without information Closed
On dated *th of Jan, I booked a bus from Bari Brahmana (Jammu) to Amritsar through make my trip mobile app. The bus was scheduled to reach pick up point at **** hours, so accordingly I booked my onward flight from Amritsar to Mumbai. But witho...
Jan 09, 2024 by Shammi
Make My Trip - Refund not reflecting in wallet Open
I have cancelled my round trip flight from delhi to mumbai. As per airline amount is refunded back to Make my trip. I am not able to reach to Make my trip customer support and my refund is also not reflecting in my Walled...
Jan 08, 2024 by Nandni Handa
Make My Trip - Amount got deducted from app but booking is not confirmed Closed
I have booked my ticket from coimbatore to bangalore for today * th **** in make my trip app. Money got deducted from my account but booking is not confirmed. I didn't get ticket booking details in make my trip app...
Jan 08, 2024 by Priyadharshini H
Make My Trip - Refund for cancelled trip Open
We’ve booked a holiday package (Booking Id: NL*************) for my parents to Singapore in December ****. The trip was in Feb **** and we had to cancel due to an unfortunate situation. MakeMyTrip team showed tremendous support and helped us ...
Jan 05, 2024 by Celumula Rajashekaram
Make My Trip - MyPartner Account documents taken but account not opened yet Open
I had signed up for the my partner account. I got a call from their agent for document verification. The agent name is Manish with contact number +** ********** he told after I send the documents it will take **-** mins to open so I sent it and...
Jan 04, 2024 by Nitu Devi Singhania
Make My Trip - I didn t recieved my refund from Make My trip Closed
I didn't recieved my refund from Make My trip They didn't even take any action for this...
Jan 03, 2024 by Adith siva
Make My Trip - I didn t get the refund of the booking whoch was cancelled by make my trip Open
I booked the hotel in Lucknow from Make My Trip for ** December and i got suddenly some urgent work thats why i changed the date of stay and paid extra amount for that but Make my trip cancelled the booking and didn’t refund my previous amoun...
Dec 26, 2023 by Pawan pratap saini
Make My Trip - Fake Booking of Hotel via MMT Open
Make My trip ID : NH************** PNR : **********:**** Booking Confirmation : Order # ***-*******-******* Mirage Appartments & Aqua Park Check in : ** Dec, Sat, **am * Nights Check iut : ** Dec, Mon, *.**am Pooja Bajaj Sapra ...
Dec 23, 2023 by Pooja Bajaj Sapra
Make My Trip - Refund not received for cancelled train from make my trip Closed
Hi I have booked ticket of train ***** from moradabad to Ludhiana. I have to board train from moradabad at * am but train was late * hrs and it came **:am at moradabad. Then it was announced at moradabad station train will not move further i...
Dec 07, 2023 by Samar
Make My Trip - Money not refunded Closed
I cancelled a ticket and chose to get refund on make my trip wallet but still haven't received my money....
Dec 03, 2023 by Anonymous
Make My Trip - TRIP Guarantee Closed
Totally fake Trip Guarantee & not yet recd any *X money or trip Voucher...
Dec 02, 2023 by Amit Yadav
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Questions about Make My Trip
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How to contact Make My Trip?
Phone number: 1-800-102 8747
What is Make My Trip office address?
DLF Building No. 5 Tower B DLF Cyber City,
DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India.
What is Make My Trip customer care email?
Where to find Make My Trip discount coupons?
Who is the Owner / CEO of Make My Trip?
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