Dell
- Replacement Return denied for faulty laptop Open
Triasis Ghosh filed this complaint against Dell on Jan 09, 2024
I purchased a Inspiron ** **** i* ****p **gb/*Tb laptop from Dell exclusive store E-mall Kolkata. The next day I found it has some issues. When I use it keeping on my lap or use while lying, even slight pressure in bottom cover underneath trackpad is causing click in the trackpad. I contacted the store immediately, they asked me to visit the service centre and the service centre asked to call dell. When I called dell, they refused to accept the issue and denied to provide any resolution.
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Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Dell
Resolved
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