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Dell (77/165)

165 Total Complaints
77 Total Resolved
46.67% Consumer Satisfaction

If you are searching for Dell Review on internet then you have reached the right place. You can read the full Dell Reviews here. Get answer to questions like if Dell is real or fake? Dell is legit or scam? if Dell is safe? All Dell reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Dell so that it help others to make wise decisions. The Consumer satisfaction score of Dell is 46.67% because out of 165 consumer complaints, only 77 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Dell?

If you are not satisfied with Dell, file a complaint now:

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4. Get refund / replacement / damages from Dell


But before filing a complaint, you should

a. Contact the customer support of Dell first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Dell - Parcel Inside Meterial Missing Closed

Sir I will send you Parcel to Anagamley From Kerala State Parcel Inside Mosque Pin Is Missing Please find out Where is missing....

Mar 09, 2023 by Ramu

Dell - Faulty monitor refusing to replace Open

Dell monitor was once replaced by Dell, again the monitor is not working and the dell is refusing to replace. It is still under warranty period (* years). Also last replacement they provided a different monitor than they mentioned in their r...

Feb 24, 2023 by Rajesh Martis

Dell - Dell charging me for service within the warranty period Closed

I bought G** **** laptop in the USA. I moved to India. The warranty has been transferred from the USA to India. It is within the warranty period. The laptop does not turn on. I contacted Dell. Dell customer service center says the motherboard n...

Jan 11, 2023 by Rama Sannidhi

Dell - Refund issue Open

I am prasanth is prasanth. To buy a Dell laptop I made a transaction on **/**/**** from my SBI account ***********. The amount is **,***.**INR. I used UPI mode of transaction and credited to payee account-****SL***PAY, IFSC code-ICIC*DC****. D...

Dec 23, 2022 by Marri Prasanth

Dell - Keyboard not working Closed

keyboard not working...

Nov 21, 2022 by the club house

Dell - Dell Not providing refund complete replacement Closed

I bought Dell inspiron ** **** from the Dell exclusive store, Koramangala,Bangalore on *Nov,****. I noticed for *-* days(before **Nov****) , hardly after two times of using that laptop held charge for around *hours only and charge animation sho...

Nov 21, 2022 by Shalini K

Dell - Laptop screen issue Closed

Laptop not addressed issue properly. No appropriate response which has hampered our work. Without seeing the laptop concluding it has physical damage. ...

Nov 16, 2022 by Mini manikantan

Dell - Amount deducted from bank account but order not placed Open

On **th November, **** I was ordering a laptop from Dell.co.in named Vostro ****. I proceeded for payment and as I scanned the QR , the amount of Rs.*****.** was deducted from my bank account. But due to some error the order was not placed. I ...

Nov 16, 2022 by Ayush Maheshwari

Dell - Screen blur Open

Hey Gaytri is here My dell laptop is not working my laptop automatically got blur and when i call customer care my problem was bot listen there and by this i got very deal in my study and in my work so my laptop screen got automatically blur...

Nov 08, 2022 by

Dell - Under warranty laptop battery failure Open

We had bought a Dell laptop battery on **th May, **** which has stopped working all of a sudden..we called the customer care several times complaining about the under warranty failure as one year will get completed on **th May ****, as per the...

Oct 30, 2022 by Kopal khanna

Dell - Poor customer service at Dell Service Centre Closed

Today morning I visited the Dell Service a Centre at Second Floor, **/****, Sankarassery Arcade, Chittoor Road, Kacherippady, Ernakulam, Kerala to rectify the breakdown of my laptop. The system could not be logged in after it was shutdown yeste...

Oct 14, 2022 by Rajeev Krishnan

Dell - Dell Destroyed my laptop motherboard now dell is denying to repair it Case closed wothout resolution Open

Worst Experience. Dell engineer destroyed my laptop motherboard. Now my laptop is dead. But dell exclation team is denying to repair this. Missbehaving and talking rudely and unprofessional way. all other company is better than this. Now th...

Sep 17, 2022 by Seraj Ahamad

Dell - Default system Closed

I bought a laptop from yamunanagar retailer ( web studio), when I open it at home it was an default piece ( battery issue). I filed a complaint for replacement of that product but it's been more than *.* mnth.. There is no progress in a process...

Sep 03, 2022 by Malkiet kaur

Dell - No Status of My Laptop Parts that I have ordered for replacement and payment already made Closed

I had given my laptop for Parts Replacement as LCD was broken. I have already paid for the parts and it has been almost ** days, the team does not have any update as to when will they deliver my laptop. I called them quiet a few times and said ...

Aug 29, 2022 by Kumari Priyanka

Dell - Warranty expired Open

I bought dell g* ** on * April ****. But they gave me expired warranty laptop and when I visited the store the said we are working but no sign of renew warranty. The warranty expired on ** March ****...

Aug 08, 2022 by Ayush kharoti

Dell - Defective laptopdelivered Closed

I bought a brand new Inspiron laptop from Dell on Feb ** **** with premium global support for $*,***. The machine I received was defective and did not boot up. I've called Dell on numerous occasions over the last year and a half. The onsite ...

Aug 02, 2022 by Gaurav Bagaria

Dell - Service not provided Open

I placed a complaint on dell support for my laptop's hardware and software issues. first, they took * days to understand the issue, and for a general heating issue, they resolved it by putting the machine online and doing some bios updates, sin...

Jul 26, 2022 by pooja

Dell - They are not providing exchange Closed

They have provided me faulty laptop and now not replacing....

Jul 26, 2022 by Sahil Chaudhary

Dell - Continuously delaying service Open

On **th June, my dell laptop's hinge got broken due to their manufacturing defect. I contacted Dell costumer support for urgent repair. They assure me service till *th July but today is ** th July. Still they are not sure about the service date...

Jul 19, 2022 by Mohit Joshi

Dell - Product not upto standard Closed

I bought a Dell Inspiron * in * laptop in July ****. It has a i-* processor with ** GB of RAM. Till date I've had to face multiple problems because of the laptop. By September **** I faced a loose lid issue, I kept on asking for customer suppo...

Jun 26, 2022 by Aman Raj

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How to file a complaint against Dell?

  • Go to "File a Complaint" page
  • Choose Dell and write your complaint in detail
  • Enter your personal information to create an account
  • Get refund / replacement / damages from Dell

Questions about Dell

Ask questions about Dell and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Dell?

1800 425 2067

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What is Dell office address?

Dell International Services India Pvt.
Divyasree Greens, Sy Nos.12/1, 12/2A & 13/1A,
Challaghatta Village, Varthur Hobli,
Bangalore – 560071

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What is Dell customer care email?

Online_India@dell.com

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Where to find Dell discount coupons?

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Who is the Owner / CEO of Dell?

Michael Dell

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Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

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