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Byjus
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Byjus?
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4. Get refund / replacement / damages from Byjus
But before filing a complaint, you should
a. Contact the customer support of Byjus first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Byjus - Fraud company hai byjus mana karne ke bawajood b b Mera subscription nhi cancel kia Open
Maine January me apni beti ka *nd class me admission kraya byjus me. Phir after * th month meri financial condition khrab ho gyi Maine byjus me Maine bht request Kiya ki plz mere husband nhi h Mai single mother hu mera subscription cancel kr de...
Jun 03, 2023 by Sadaf ashfaque
Byjus - Loan SCAM by Byjus Open
I'm the victim of this SCAM, Byjus and its employees found new way to make money other than giving education and charging service fee. My personal details were used to book loan with Avanse Finance and with joint collaboration they are generat...
Jun 03, 2023 by Harsha Gopalarao
I HAD OPTED FOR BYJU'S ONLINE **TH JEE PROGRAM FOR MY SON. IT WAS VERY CLEAR FROM BYJU'S THAT IF MY SON IS NOT ABLE TO UNDERSTAND IN ONLINE CLASS THEN I CAN APPLY FOR CANCELLATION OF COURSE AND MY AMOUNT WILL BE REFUNDED ON PRIORITY. I HAD CAN...
May 23, 2023 by MADHU RATHI
Byjus - Refunding and cancellation Open
In the March ** **** i joined in the byjus ias tablet program before she conducted the zoom meeting in the meeting they tell the you have a **days observation period from March ** to April ** and she told me if you have any problem call or text...
May 13, 2023 by Harish
Byjus - Cheating by Byjus sales executive company not responding Open
My name is YARLAGADDA MANOHAR, before one year i have taken Byjus tyabllet learning program from Byjus for two kids nameing Durwin and Dhakshith. ihave taken this on emi. on **-*-**** a sales executive...
May 06, 2023 by MANOHAR YARLAGADDA
Byjus - Cancellation and refund of Byjus Open
Dear Sir, We opted Byjus online classes for my son who is studying in *th Std the validity of the course was from May ** to May **. This course was enrolled to us by Mr. Dhruv Parikh student counsellor. From very beginning we has issue with...
May 02, 2023 by Bhuwendra Singh Karki
Byjus - Cancalation of trail pack n refund Closed
Hi My name is Avni Chaudhari ,I took byjus ** days trail pack for my daughter on **th March **** and mailed byjus for cancelation on **th March **** but and called customer care for last * month for refund but no proper response.. I wanted to r...
May 02, 2023 by Avni Chaudhari
Byjus - Cancelation and Refund Open
I have contacted Byjus again today and I want a callback by tomorrow at any cost. My refund should reflect by this weekend and EMI should be canceled without fail, no excuse will be tolerated (I still receive reminders to pay EMI). I am fed u...
Apr 28, 2023 by Shrihari
I was cheated and looted by my training manager nishu sagar and his manager maaz, in training time i have to punched * unit as i have already completed * unit and * unit dp was paid almost **** but emi was not processed successfully my training...
Apr 24, 2023 by Sushmita agrahari
Byjus - Refund not received even after cancelling within the stipulated period Closed
I was contacted by a Byju's sales representative for the UPSC exam preparation course. This was on March *, ****. The person sat with me in a *-hour video call and convinced me why Byju's was a good option for preparing for UPSC. I paid **,*** ...
Apr 20, 2023 by Gayathry Rajeev
Byjus - Money not refunded Open
I have not received deducted EMI of **** rs as course is already cancelled by your team....
Apr 19, 2023 by Sumit Suresh Mali
Byjus - Refund not credited Open
I purchased the course and cancelled it also courier their product back but my money of installment of Rs **** didn't credited back to my account ...
Apr 12, 2023 by Harsh jindal
Byjus - Refund not proceeded since one year even though they ensured it will be refunded Open
I took a trial package of byjus classes course for my daughter in which initial ** days were trial days of classes for which we paid an advance of ****/- to byjus for which we were ensured by byjus team that if we didn't wanted to continue in b...
Apr 12, 2023 by Malvika
Byjus - NON REFUNDING OUTSTANDING AMOUNT BY BUJUS Open
I have made down payment to Byjus of **,***/- during last week of Feb'** for online study for my daughter Anjel. Byjus sent a tab for online class. It was there commitment that in case we are not satisfied, we may cancel within **-** days, so i...
Apr 10, 2023 by somnath chatterjee
Byjus - Refund not credited and course cancelled Open
I purchased the course and cancelled it also courier their product back but my money of installment of Rs **** didn't credited back to my account ...
Apr 05, 2023 by Harsh jindal
Byjus - Not cancelling my course Open
I called byjus several time to cancel my aakash byjus courses and cancel my emi but they didnt gave me complete resolution ...
Apr 02, 2023 by Krishna Sharma
Byjus - Not running classes as committed no mentor available Closed
Initially they committed for trainer driven classes and provide dedicated mentor. For which Byjus charged Rs**,***. However after getting the money, they didn't fulfill there commitment. Kind of scam they are running to steal money from family...
Apr 02, 2023 by Shailendra Singh
Byjus - Course Cancellation Closed
Requested to cancel course due to language is not comfortable and time constrains after * months of course purchase but Byjus senior manager said that the course Cancellation is only applicable for ** days from the date of course purchased and ...
Mar 28, 2023 by Suganya C
Byjus - Refund Not recived and Not responding to refund request Open
Recently Byjus contacted me and i enrolled My daughter in Byjus class and i paid **** registration fees and rest would be EMI..after lengthy process they cancelled EMI by themselves and when i asked for the reason they are not responding and al...
Mar 20, 2023 by Vaseem Hameed
Byjus - Order cancelation Closed
Dear sir, My name is Sumi Dey. Since **th February **** I'm purchase a online course of IAS Hindi from Byjus Academy. That course fees was ***** rupees in total. But I pay only registration fee that was ***** rupees. Rest of amount I c...
Mar 17, 2023 by Sumi Dey
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Questions about Byjus
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How to contact Byjus?
+91-9241333666
cancellations@byjus.com
What is Byjus office address?
Think & Learn Pvt. Ltd
2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road
Bengaluru, Karnataka - 560029
What is Byjus customer care email?
cancellations@byjus.com
Where to find Byjus discount coupons?
Who is the Owner / CEO of Byjus?
Byju's CEO Byju Raveendran
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