File a Complaint against Byjus
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Byjus?
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a. Contact the customer support of Byjus first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Byjus - Cancellation of subscription Closed
I took the Byju's subscription on Dec **. Their representative Mr Shubham clearly told that they will provide the material as per the class syllabus but when I received the material, it was not as per that. The same I complain to the Byju's for...
Apr 06, 2019 by Ravindra Kumar
Byjus - Refusing to take course back Closed
This is with respect to the Byju's online tablet course given to my son Siddharth for grade ** and **. We had taken Byju's tablet course for Siddharth when he was in the *nd term of grade *. The package was for grade * and **. Now on **th Decem...
Mar 29, 2019 by Jayshree Iyer
Byjus - Refusing to take course back Closed
I took Byjus course for my son. They said it can be returned if we don't need the feel to continue the course. I tried to contact them continuously for **-** days. Due to certain problems, I need to return the tablet which they are refusing to ...
Mar 24, 2019 by AYUSH
Byjus - Product EMI started without our consent Closed
Byju's representative Imraam visited my home on **/**/** he demonstrated that product and insisted for trying the product for ** days. He took ***** from us and said that it will be refunded if not satisfied and no emi will be deducted from my ...
Mar 21, 2019 by Girish Ramakant Mankame
Byjus - Declined for order cancellation Closed
We draw your kind attention regarding order cancellation I brought the subscription for my son for class * to **, after a few days I found the product not making intelligence and it no way meeting the requirements. Which was not as per commitm...
Mar 09, 2019 by Suresh Benakatti
Byjus - Refund not given Closed
I regret to say that I am totally disappointed with Byju's way of approach in assisting my nephew's education. I fully agreed that the first ** days if we are not satisfied with your system, we could cancel our enrolment. But you know what happ...
Mar 08, 2019 by Manikandan
Byjus - I am not satisfied with the services Closed
Dear Sir, Please return my product as soon as possible because the capital float cut down the amount from my accounts automatically. So please cancel this loan. The capital float cut down the amount from my accounts automatically. So please c...
Feb 28, 2019 by Neeraj Bansal
Byjus - Refund not given Closed
I have purchased a tab for my son from byjus. They told me that they map the school book in the tab but when I get tab it was not as per commitment. I'll give it back to byjus person within ** days. As per company policy tab should be returned ...
Feb 22, 2019 by Aman Gupta
Byjus - Byjus Cheating Business Closed
With Byjus i have placed an order for *th to ** standard curriculum on tab and cancelled the order within * days. Inspite of it *st EMI from bajaj finance and capita company been deducted from my account and it's been * months now i am struggli...
Feb 11, 2019 by Saumya Pradhan
Byjus - Want to return byju tablet Closed
I took byjus course for my son.They said it can be returned if we dont need the feel to continue the course.I tried to contact them continously for **-** days.Due to certain problems i need to return the tablet which they are refusing to take.I...
Dec 30, 2018 by Rebati behera
Byjus - Loan fraud Closed
Dear Sir in the month of october two byjus employees visited our house regarding byjus learning app on **/**/**** , registered my sons name as ashwin surlia and registered mobile number **********. the name of the byjus employees were ja...
Dec 02, 2018 by Rajesh Kumar
Byjus - Delay in cancellation and refund Closed
I applied for by jus course under the influence of the counsellor we got it on * sept and I was not satisfied with the course so I told them to take it away within the period of time .the period of time was **-**days .we told them by making a ...
Nov 20, 2018 by Akhilesh
Byjus - Byju's Delay in Cancelation & Refund Offered Resolution
I purchased IAS kit with order id ********* in the name of Subba Lakshmi. I have not received the product and also I raised for cancellation of the order. Also, I have paid EMI for * months. For the last ** days, I have been continuously callin...
Nov 14, 2018 by Rajamanickam
Byjus - Product is defective and hence request for cancellation of order Closed
I ordered study material for class * to ** th from byjus. They have provided only for class * th study material.Accordingly email for cancellation of order has been given to byjus and told them to provide email for cancellation of order But...
Sep 27, 2018 by Manoj R Chauhan
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Questions about Byjus
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How to contact Byjus?
+91-9241333666
cancellations@byjus.com
What is Byjus office address?
Think & Learn Pvt. Ltd
2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road
Bengaluru, Karnataka - 560029
What is Byjus customer care email?
cancellations@byjus.com
Where to find Byjus discount coupons?
Who is the Owner / CEO of Byjus?
Byju's CEO Byju Raveendran
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