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Amazon (429/1054)

1054 Total Complaints
429 Total Resolved
40.70% Consumer Satisfaction

If you are searching for Amazon Review on internet then you have reached the right place. You can read the full Amazon Reviews here. Get answer to questions like if Amazon is real or fake? Amazon is legit or scam? if Amazon is safe? All Amazon reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Amazon so that it help others to make wise decisions. The Consumer satisfaction score of Amazon is 40.70% because out of 1054 consumer complaints, only 429 are resolved.

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How to resolve Amazon complaints online

If you want to complain about a problem that relates to Amazon, you have reached the right place.

File a Complaint now and let our experts help you in taking legal action and getting resolution :


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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Amazon?

If you are not satisfied with Amazon, file a complaint now:

1. Go to "File a Complaint" form

2. Choose Amazon and write your complaint in detail

3. Enter your personal information to create an account

4. Get refund / replacement / damages from Amazon


But before filing a complaint, you should

a. Contact the customer support of Amazon first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

Connect with Amazon

Find the contact details of Amazon to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.

How will Voxya help you?

We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.

Social Network

Let your voice be heard. Start social campaign against Amazon to get their attention on your complaint

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Use Voxya to connect to the right person in Amazon to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.

Legal Network

Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.

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Amazon - Amazon provided duplicate product Open

I have bought an iPhone charging cable on Amazon and the warranty is * months. The product is in warranty. I want replacement or cash back from Amazon. Attached copy of the invoice....

May 25, 2019 by Pratik Satardekar

Amazon - Payment refundable issue Open

Mene Amazon side se Generic Home Gym Combo, ** Kg ka oder kiya tha. Mene debit card se payment kiya tha. Per muje uski delivery nahi mili hai. Or iski mene amazon customer care ko complaint bhi kiya huva hai. Unhone muje koi solution nahi diya ...

May 24, 2019 by Chandan Singh

Amazon - Return and refund Closed

I ordered Vivo y** and due to unavailability I cancelled my order but item can't be returned. So they refuse to refund and the item also not come to me....

May 20, 2019 by Sneha

Amazon - Received damaged product Closed

I ordered a Samsung Galaxy Galaxy LED TV ** Inch from Samsung on May *rd **** from Amazon to my Mom's new house as a Mothers day gift. I paid for the express delivery and got the TV delivered on Sunday, May * ****. However, the installation was...

May 11, 2019 by Ratan SidKishore

Amazon - Installation not provided on time Open

I ordered AC from Amazon basics including installation. However, on the given date and time they have not installed. I have been going through mental torture as the summer heat is unbearable. Despite scheduling the time on *th May between * to ...

May 09, 2019 by Venkat Ramana Chellapilla

Amazon - My product is not delivered Open

Just to inform you that recently I got a fraud transaction from amazon.com. I had booked Redmo Note * Pro on **/**/** through debit card EMI Offer which was immediately cancelled by me on the same date. But auto debit transaction of amount ****...

May 06, 2019 by Sumit Kumar

Amazon - My cashback has not come yet Open

In the offer it was written that- Get **% cashback up to Rs. *** using Visa Signature or Visa Infinite cards. Shop during the Visa Shopping Days starting **th to end of every month. Cashback within * days from shipment. I did this payment by m...

Apr 28, 2019 by BHUPESH

Amazon - Defective phone delivered Open

I purchased Samsung Galaxy (m** *GB ram **GB) via Amazon online on **-**-**** with ****. From **-**-**** the phone automatically switches off. I went to the authorized repair centre in Ameerpet Hyderabad * times. After their service also the pr...

Apr 27, 2019 by SUBBARAO ITHADI

Amazon - Package not delivered Open

...

Apr 25, 2019 by Anuj kumar

Amazon - Confirmation not received Open

We purchase an Apple iPhone x ** GB space prey from Amazon but confirmation not received and we have paid the amount to the company....

Apr 23, 2019 by MANOJ KUMAR

Amazon - Not received product Open

Maine product ka order diya tha * April ko. Lekin abhi tak product ni mila mujhe. Toll-free no par bat kiya to kahte hai ki product mil jayega. Order no. ***-*******-******* Date **/**/****...

Apr 17, 2019 by Manohaf kumar

Amazon - Money not refunded Closed

I made a payment for amazon product (mobile) through paytm application. It shows payment is successful. But Amazon sent a message of payment failed. But my money is deposited and I cross checked with paytm customer care. They clearly said that ...

Apr 17, 2019 by Kishore k

Amazon - No response from customer care Open

I bought a Philips trimmer on ** May **** from Amazon.in. My product amount is Rs. ****. The product has been dead on ** April **** and I called Philips customer care and I registered a complaint. They said that this product part is not our war...

Apr 17, 2019 by Vivek kumar

Amazon - Issue in refund Open

I order Swarajshop copper jewellery on **-**-**** of rupees ***. But due to some issue, I return it on **-**-****. I got the refund issue. So I call Amazon helpline number. They said there are some refund related issues in your account. You wil...

Apr 12, 2019 by Ashish

Amazon - Did not find status of my order Open

I placed an order by following this link http://amozonishop*.co.in/?page_id=*** and paid *** Rs. But I am unable to see any update in my account or email. Please do the needful....

Apr 11, 2019 by Jagadish

Amazon - Product not received Open

I ordered * TB western digital hard drive from Amazon on *th July **** (order no: ***-*******-*******). I paid for the order when I placed it on the same day. Amazon didn’t send the product as they promised, instead of that they mislead me to...

Apr 08, 2019 by Baraneedharan raj

Amazon - Send me stone instead of mobile phone Open

I ordered Samsung galaxy s* plus on dated ** Jan ****. They send me a stone in the box worth Rs **,***. And they can not take any responsibility....

Apr 05, 2019 by Chhairing dandub

Amazon - Fraud in sale of product Open

I have purchased * qty of flair professional kitchen bread knife on Amazon online store. When I received the product both knife were packed individually in a common box so I opened one knife and checked it was a bread knife so I kept another kn...

Mar 28, 2019 by Avinash dhole

Amazon - Money not refunded Open

On *st February **** Amazon team contacted me to offer a job in Visakhapatnam district. I have applied for that job and for registration, account opening and courier charges totally I paid ***** rupees to Amazon. Unfortunately, I lose my job no...

Mar 28, 2019 by Praveenkumar

Amazon - Faulty item not replaced Open

I got cloud walker ** inch TV from Amazon.in (order #***-*******-*******). The TV did not turn on from day *. On contacting Amazon, they gave a number of a technician. He had a look at the TV and said it's broken and I have to raise a complaint...

Mar 27, 2019 by Manu Nagaraju

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How to file a complaint against Amazon?

  • Go to "File a Complaint" page
  • Choose Amazon and write your complaint in detail
  • Enter your personal information to create an account
  • Get refund / replacement / damages from Amazon

Questions about Amazon

Ask questions about Amazon and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Amazon?

1800 3000 9009

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What is Amazon office address?

2nd Floor, Safina Towers, Opp. JP Techno Park, No. 3 ali Asker Road, Bangalore – 560 052

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What is Amazon customer care email?

cs-reply@amazon.in

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Where to find Amazon discount coupons?

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Who is the Owner / CEO of Amazon?

Jeff Bezoz

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Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

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Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

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