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Amazon (429/1054)

1054 Total Complaints
429 Total Resolved
40.70% Consumer Satisfaction

If you are searching for Amazon Review on internet then you have reached the right place. You can read the full Amazon Reviews here. Get answer to questions like if Amazon is real or fake? Amazon is legit or scam? if Amazon is safe? All Amazon reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Amazon so that it help others to make wise decisions. The Consumer satisfaction score of Amazon is 40.70% because out of 1054 consumer complaints, only 429 are resolved.

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How to resolve Amazon complaints online

If you want to complain about a problem that relates to Amazon, you have reached the right place.

File a Complaint now and let our experts help you in taking legal action and getting resolution :


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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Amazon?

If you are not satisfied with Amazon, file a complaint now:

1. Go to "File a Complaint" form

2. Choose Amazon and write your complaint in detail

3. Enter your personal information to create an account

4. Get refund / replacement / damages from Amazon


But before filing a complaint, you should

a. Contact the customer support of Amazon first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

Connect with Amazon

Find the contact details of Amazon to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.

How will Voxya help you?

We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.

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Let your voice be heard. Start social campaign against Amazon to get their attention on your complaint

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Use Voxya to connect to the right person in Amazon to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.

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Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.

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Amazon - Demaged model Open

i got demaged piece i raised return so far they ididnt response to me and my money not yet returned so many time they sheduled pick but without my intimation they canceled ...

Oct 25, 2018 by Manivasagam k

Amazon - Ordered 8 items online on Amazon for a total of Rs.9978.28 and payment made in advance thru SBI Cred Closed

On October ** ****, I placed orders for * itms for a total value of Rs.****.** and payment there to made in advance through SBI Credit Card same day. I received only * items and two items worth Rs.****.** (approximate) were not delivered and ...

Oct 24, 2018 by R.VINODAN

Amazon - Package lost . Open

I order dressing table through amazon. The expected delivery date ** Oct ****. Delhivery courier service update the wrong information. Again and again i raised the complaint through email and customer service. They told if you have to cancel t...

Oct 23, 2018 by Rajesh m

Amazon - Package not delivered on time Open

I had placed an order of * products(* book,* mens accesssories,* amla juice from amazon *n **th oct ****.The estimated delivery date was **th oct ****. it was festive season offer period . So to get some discounts on my products I made this ord...

Oct 21, 2018 by SAROJ KUMAR SAHU

Amazon - Package Closed

I have ordered a pair of shoes.But till date not received after * complaints.And today told that I can opt for refund when I was trying to late the location of my order....

Oct 20, 2018 by Naresh Yadav

Amazon - Package returned without delivering Closed

I had ordered a Boat headset on ** October ****. I had received delivery notice on ** October and ** October via SMS and email. But now the ordered package is returned by the carrier without delivering. I haven't even received a delivery call ...

Oct 19, 2018 by Mathews Philip

Amazon - Package not delivered Closed

Ordered speaker on Amazon at the time of sale, it has to be dilivered by **th Oct **** yet not delivered,when I asked them they told me "we will cancel the order and order for replacement. Once j cancelled it they are saying it can't be replac...

Oct 18, 2018 by Meetu Agrawal

Amazon - Missing part of toy car Open

Not delivered by expected time And missing part of my product...

Oct 16, 2018 by Satya Gautam

Amazon - Refund not given Closed

On **/**/**** i place an order of one mixture of maharaja brand. I paid my the amount through my debit card but it gives a message that payment failed. Then i again place the same order and same will occure again. Then i check my bank account d...

Oct 15, 2018 by Ganpat k makwana

Amazon - Package not delivered and no updates Closed

I had ordered a tote bag. The status on amazon is delivered but I have not received the package. The customer services just keep playing a recorded message....

Oct 10, 2018 by Pratishtha Wadhwa

Amazon - Product not delivered Open

I placed an order on **th September for a football that was estimated to delivered before **th. the product was picked up from Delhi on **th September and reached bangalore on **th September. however for the next * days it was not delivered in ...

Sep 24, 2018 by Joly Joseph

Amazon - Package Not Delivered Open

I raised an order for Jabra bluetooth earphones, Delivery date was **st Sept ****. On **st I received a message stating that order was rejected by customer, whereas I never got any call for the same. After raising my complaint *nd time the or...

Sep 22, 2018 by Ashish Lamba

Amazon - Package is not deliver yes but online payment has complete Closed

Indian polity book rs ***. Date of order given **/*/****...

Sep 21, 2018 by Suman Dey

Amazon - Promise Not Honored, and Missing Parts Open

Hello. I purchased a bed from Amazon. I am a prime member, and the item description indicated that it was eligible for prime shipping. So I was on the impression that I would receive my item within two days of it being shipped out. But I did...

Sep 19, 2018 by Melanie Rogers

Amazon - Pakage not return and money not refundable Closed

Bought a sony flipcover cover from amazon, recieved on a broken condition, without properly packed. Now they are not helping. Please help me....

Sep 15, 2018 by Nandita

Amazon - Refund not given to me through amazon Closed

each and every day they make a new reason to not send money its more than ** days and they are literally making fool ...

Sep 11, 2018 by Arjun Singh

Amazon - Amazon does not respect your words law and order Open

@Amazon You yourself asked us the time of ** Hours for pick up as you were contacting Blue Dart Higher officers for Pick up immediately . you assured me in the Given Email dated ** August This is maximum time I have to wait for pickup if is no...

Sep 09, 2018 by Mohit agrawal

Amazon - Package not delivered Open

Amazon ordered in * items but not delivered in my address. And not tracking for items and not responce in Amazon Please complaint the file in Amazon ...

Sep 03, 2018 by venkata nagasiva

Amazon - Package not delivered Closed

i have ordered a freesolo headphone from amazon on around **-**st of August amd paid the paymemt and they promised me to deliver till **th i waited for my product after **th they cancelled my order. without any reason i purchased the product a...

Sep 02, 2018 by ravi kumar

Amazon - Refund initiate but not credit in my bank Closed

I purchase a product from amazon on **/*/**. I cancelled the order on **/*/** Amazon initiate my refund on **/*/** Till now its * working days running, i did not recieved my money in my bank. Amazon give me only refund reference number. But ...

Sep 02, 2018 by Koushik Karmakar

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How to file a complaint against Amazon?

  • Go to "File a Complaint" page
  • Choose Amazon and write your complaint in detail
  • Enter your personal information to create an account
  • Get refund / replacement / damages from Amazon

Questions about Amazon

Ask questions about Amazon and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Amazon?

1800 3000 9009

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What is Amazon office address?

2nd Floor, Safina Towers, Opp. JP Techno Park, No. 3 ali Asker Road, Bangalore – 560 052

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What is Amazon customer care email?

cs-reply@amazon.in

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Where to find Amazon discount coupons?

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Who is the Owner / CEO of Amazon?

Jeff Bezoz

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Resolve complaints to succeed in business

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Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

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Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

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Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

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