File a Complaint against Air India

Air India - Incorrect refund for covid impacted travel ^Open

Issue – Please refund balance of $**** which was incorrectly deducted as cancellation charges even though my travel was restricted due to covid. I was provided full credit shell of $****.** valid till Dec-**** but on refund received $****.** ...

Aug 19, 2021 by Pranav Bhatia

Air India - Refund of Money for cancellation of flight ^Open

Refund of Money for Cancellation of Flight Flight Schedule Date: *st May ****. Destination: Mumbai to Doha. Return Flight Date: **nd May ****. Flight Destination: Doha to Mumbai. Air Ticket No.: ***-**********. as per your email dated **-...

Aug 13, 2021 by Sayalee Mahajan

Air India - Worst Customer Service ^Closed

I have a flight ticket from New Delhi to Toronto and Canada has been banning flights from India * times in a row now and Air India has been of * help. I was told there are seats available on the *st of October so I asked to reschedule my flight...

Aug 13, 2021 by Vedannt

Air India - Refund not received ^Open

My travel agent Flight Network sent a request for refund of my tickets as the flight had been cancelled last year due to Covid. As per instructions given to them by the airline they sent a mail to refunds.nyc@airindia.in. However they haven't r...

Aug 10, 2021 by Trishla Gupta

Air India - Customer service for rescheduling flight pathetic ^Closed

Had a flight for *th aug which was cancelled and rescheduled by air india directly. Further when I called to reschedule to another date I have been on hold for more than ** min as the agent cannot make changes and they need to connect to ticket...

Aug 09, 2021 by Vikram solanki

Air India - Worst ever customer service ^Open

I have never come across such worst unprofessional, inefficient representatives in my life , I spoke to almost ** agents in one day had to keep calling as they kept disconnecting after keeping on hold for so long. I wish I had more other airli...

Aug 06, 2021 by Genevieve Khamrang

Air India - Excess fees on baggage ^Closed

I was traveling to maldives from Mumbai I was charged $** dollars per kilo for my excess baggage whereas the representative on the call clearly mentioned it would be ₹*** per kilo. I was stranded on the Mumbai Airport with my infant baby and ...

Aug 05, 2021 by Sana shaikh

Air India - Not allowed to board even after web checkin ^Closed

My wife travelling from Chennai to Kolkata on *th August was not allowed to board by Chennai Air India officials citing she had arrived late (arrived at **:** A, M for a **:** indicated time of departure) She was travelling from Chennai for the...

Aug 05, 2021 by Arihant Dudhodia

Air India - Facing problem to update my flight ^Closed

I have booked a flight tickets if Air India for my journey Delhi to Lucknow and initially the date for which I have booked tickets was ** August **** and flight time was ** ** to ** ** but yesterday *nd of August I received that my existing fli...

Aug 03, 2021 by Umesh Chander

Air India - Air India ticket downgraded not refunded ^Open

My ** yo mother travelled by Air India from BLR to SFO on Apr ** ****. She had a business class ticket but at the check in counter in BLR, she was told that there was no seat in business class and was asked to fly in Economy class. She reluctan...

Aug 03, 2021 by Holy Ganapathi

Air India - Threating to passenger ^Open

My wife boarded the Air India Flight AI **** on **th July **** at Chicago Airport and after security check-in just before flight gate Air India Employee threatened my wife to check-in the cabin bag and pay $*** else they will offboard her. She ...

Jul 30, 2021 by Deepak Kumar

Air India - Refund not initiated ^Closed

I had booked a ticket on Air India on *th April (Date of Issue), with Date of Journey (DOJ): **th April, **** from "New Delhi to Prayagraj" for * travellers. After few days, I got an email saying that the "The flight is no more operational"...

Jul 30, 2021 by Pranamika Pandey

Air India - Refund not received ^Closed

The issue that I have experienced was: There was schedule change from AIR INDIA, due to which i had to cancel my tickets. Still the full refund is not received....

Jul 28, 2021 by hitendra singh

Air India - Not rescheduling my mother s flight ^Open

We have been calling Air India customer care for the past ** days to reschedule my mother Admala Sujatha's flight from **/July/**** to **/Dec/****. The call gets cut after waiting * hour and this has happened atleast ** times. I have sent * ema...

Jul 28, 2021 by Srinivas Reddy Admala

Air India - NO REFUND BY AIR INDIA ^Closed

Booked Air India ticket from JFK to Del but could not fly due to loss of passport. Cancelled ticket on Jan **, **** and till now struggling for refund. Hundreds to phone calls made and more than ** emails to Air India but of no use. Details are...

Jul 27, 2021 by DEEP BHUSHAN VASHISHTA

Air India - Air India Refund not given ^Open

I booked an air india flight from moscow to delhi for **th may through trip.com. At the last moment air india cancelled the flight and gave me the option to get the full refund. Its already been more than * months but neither airindia is respon...

Jul 26, 2021 by Ojas Dhiman

Air India - Airline cancelled the flight due to lockdown and no refund issued till date Its 1 5 years i have bee ^Open

Dear Sir! I have booked my flight in Air India via Yatra online on ** march **** - booking id is *************. PNR - JMPYL Under the name of Mr Bhupathi Ramesh Poodi a round trip flight from DXB - VTZ - DXB . Its been * year * months i h...

Jul 26, 2021 by Ranjani Nikhita

Air India - Refund is not initiated ^Open

I had booked tickets having reference no. JJJ*G (reference No. /PNR No.) for myself on dated ** May **** to New York (EWR), United States of America from Bangalore, India for education purpose but suddenly due to increase in covid-** cases here...

Jul 17, 2021 by Mahesh Sercat Ramakumar

Air India - Air India Flight refund money not yet received ^Open

Air India — Flight refund money not yet received S Shahnawaz Alam Jun **, ****Jun *, **** Mark as Resolved My flight Air India got cancelled due to operational reasons, and i had given request on **nd April ****, & again on *th May *...

Jul 17, 2021 by SHAHNAWAZ ALAM

Air India - Money not Refunded ^Open

Dear Sir / Madam, On April **,**** I was scheduled to fly with AIR INDIA from Toronto(CANADA) TO Delhi(INDIA). This concerned flight E-Ticket Number-************* the flight number that is on your ticket. AND INCLUDED RETURN FLIGHT ALSO AS ...

Jul 16, 2021 by Amandeep Singh

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Questions about Air India

Ask questions about Air India and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Air India?

0124 264 1407

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What is Air India office address?

113, Airlines House, Gurudwara Rakabganj Road, Parliament Street, Delhi - 110001 (Behind All India Radio).

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What is Air India customer care email?

Checkin@airindia.in

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Where to find Air India discount coupons?

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Who is the Owner / CEO of Air India?

J. R. D. Tata

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