Refund not recevied

Records save successfully

PayTM

- Refund not recevied ^Open

kusum rana filed this complaint against PayTM on Jul 03, 2019

Our flight Jet airways *W*** (** people)was booked from BLR to DEL on **APR** and same was canceled by Jet airways on **MAR**. we are continuously following up matter with My paytm and our booking ID is ********** amount to INR *****(Message from Paytm is attached). Kindly note it is more than ** months and till date we have not received our refund amount. Though we have received the message from Airways :-

QUOTE
We understand that your ticket has been issued through a Travel Agent hence please be assured that we have already relayed a message to the Travel Agent system, authorising a full refund for the unused tickets, affected due to this disruption. You may contact the Travel Agent in order to complete execution of the refund.

UNQUOTE

Contact no. **********

Thanks

Kusum Rana

Are you brand?

Resolve Complaint

Are you Lawyer?

Help Consumers

Resolution Demanded:
Refund / Credit for purchase

PayTM

1080 Total Complaints

439 Total
Resolved

40.65% Consumer Satisfaction

Frustrated? File a Complaint

Share complaint with others:

Byjus

"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."

SUNDARAPANDIAN M

Resolved

Related Complaints

PayTM - Ticket refund denied ^Closed

I booked a bus ticket which got cancelled by the bus operator. As per paytm faq and logically the whole ticket amount must be refunded since the bus operator cancelled the trip. I also have written emails from the bus operator stating that the ...

Jun 21, 2026 by Navanil Roy

PayTM - Flight ticket cancellation refund ^Closed

I have booked a flight ticket on paytm for ethihad airlines.I have cancelled the ticket within *-* hours from the time of booking.According to ethihad airlines travel policy if the cancellation is done within ** hours from the time of booking,f...

Apr 15, 2026 by Vasireddy Vamsidhar

PayTM - Refund not provided ^Closed

I booked a ticket to my aunt on */*/**** to travel from hyderabad to iad using credit card. I canceled the ticket within ** hours on */*/****. ticket number is *************. Ethiad agent confirmed that refund was sent to paytm as per their c...

Apr 14, 2026 by Vasireddy Vamsidhar

PayTM - Paytm not refunding Air ticket cancelation ^Closed

I have booked Spicejet airline ticket via Paytm , on *st january spicejet cancelled partial flight so I canceled entire trip as it was connecting . on ** jan spicejet confirmed they have refunded money . but Paytm didnt refunded the money . I h...

Jan 20, 2026 by Ashutosh Kumar Jaiswal

PayTM - Spice jet has refunded to paytm but still not credited ^Closed

I booked a flight on ** oct flight cancelled through airlines they refunded also to paytm but no response from paytm team...

Oct 17, 2025 by Waseem

PayTM