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PayTM (438/1079)

1079 Total Complaints
438 Total Resolved
40.59% Consumer Satisfaction

If you are searching for PayTM Review on internet then you have reached the right place. You can read the full PayTM Reviews here. Get answer to questions like if PayTM is real or fake? PayTM is legit or scam? if PayTM is safe? All PayTM reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for PayTM so that it help others to make wise decisions. The Consumer satisfaction score of PayTM is 40.59% because out of 1079 consumer complaints, only 438 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against PayTM?

If you are not satisfied with PayTM, file a complaint now:

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4. Get refund / replacement / damages from PayTM


But before filing a complaint, you should

a. Contact the customer support of PayTM first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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PayTM - Flight ticket cancellation refund Closed

I have booked a flight ticket on paytm for ethihad airlines.I have cancelled the ticket within *-* hours from the time of booking.According to ethihad airlines travel policy if the cancellation is done within ** hours from the time of booking,f...

Apr 15, 2026 by Vasireddy Vamsidhar

PayTM - Refund not provided Closed

I booked a ticket to my aunt on */*/**** to travel from hyderabad to iad using credit card. I canceled the ticket within ** hours on */*/****. ticket number is *************. Ethiad agent confirmed that refund was sent to paytm as per their c...

Apr 14, 2026 by Vasireddy Vamsidhar

PayTM - Flight ticket refund Open

I had booked a ticket on Paytm for a SpiceJet flight on *rd January ****. The ticket amount was ₹*,*** and the PNR number is ZF*NYJ. Due to bad weather, the flight was cancelled. When I contacted SpiceJet, they informed me that the refund ha...

Apr 14, 2026 by Aman Mishra

PayTM - Refund not recieved Open

I have booked indigo flight on Patym on * March **** for * passengers scheduled on * April **** at *:** am from Chandigarh to Lucknow. I paid Rs. ***** , PNR number is PG**VE, Booking ID : ***********. On ** March **** Indigo airlines informed ...

Apr 08, 2026 by Alka Sehgal

PayTM - Refund not received Open

I booked Indigo flight on paytm on **/**/** for * passengers schedule on **/**/** at *.**am from Chandigarh to Lucknow.I paid Rs *****/-PNR no is PG**VE.Booking id is ***********..On **/*/**, Indigo airlines informed us regarding change of flig...

Apr 08, 2026 by Alka Sehgal

PayTM - REFUND Open

I had booked tickets for both onward and return trips, but both trips were cancelled. It has been around **–** days now, and I have not received any call or update from Paytm, and the travels owner has also not processed my refund. The tot...

Apr 06, 2026 by ADITYA DAVE

PayTM - Paytm not refunding Air ticket cancelation Closed

I have booked Spicejet airline ticket via Paytm , on *st january spicejet cancelled partial flight so I canceled entire trip as it was connecting . on ** jan spicejet confirmed they have refunded money . but Paytm didnt refunded the money . I h...

Jan 20, 2026 by Ashutosh Kumar Jaiswal

PayTM - Full refund credited by Indigo for flight delay not being refunded by PayTm Open

I had booked a flight using the PayTm platform for my travels which had been delayed by indigo and the next available option did not suit my travel plans, so I requested indigo for a cancellation which indigo refunded to my Paytm account withou...

Jan 15, 2026 by Kalim Maniar

PayTM - Refund not received for bus ticket booking PNR Order ID Open

Dear Voxya Team, I booked * bus tickets from Manali to Delhi via Paytm for INR ****.** with a scheduled journey date of **/**/****. Despite multiple attempts, the bus operator did not provide any bus number, driver details, or boarding instr...

Nov 12, 2025 by Shivam Rathore

PayTM - Spice jet has refunded to paytm but still not credited Closed

I booked a flight on ** oct flight cancelled through airlines they refunded also to paytm but no response from paytm team...

Oct 17, 2025 by Waseem

PayTM - Paytm sound box rental Closed

I had requested deactivation of my Paytm Soundbox account in ****, but the request was not acted upon at that time. After several follow-ups, the Soundbox was finally picked up and returned last year. Now, the Paytm app is wrongly showing du...

Sep 17, 2025 by Sukreshan

PayTM - Refund not received Open

I have transferred payment ***** through Paytm party' superior infrastructure *nd August Time *.** mint, I have raised complaint Paytm for refund, but still not received ...

Aug 11, 2025 by vasant

PayTM - Payment reversed without prior indication Closed

Took a payment of **,*** from the customer , it showed success on the customers end , verified details and let them go. Some time later I check my machine and it shows the payment failed. Talked to customer care and they say the transaction was...

Aug 09, 2025 by Kushan Arora

PayTM - Refund after airline cancellation Open

I have booked flight ticket through paytm on **th jan **** and which later on i cancelled through indigo helpline.I have a recieved full refund from indigo airlines as per dgca guidelines as i cancelled the ticket within one hour of booking tic...

Jan 30, 2025 by Shubham dungarwal

PayTM - Service poor and Behavior Rude Open

Sir, I Purchased one Paytm Sound box for my shop with an amount of ****.First they set limit of **,*** and last ** days and iam trying to enhance the same and they asked for some documents that i submitted in the application minimum of ** ti...

Dec 26, 2024 by RAHUL SURESH

PayTM - Closed

...

Nov 12, 2024 by Amit Jain

PayTM - Putting charges after closing the shop and not responding through any communication methods Closed

Paytm agent opened a merchant account and after some months when i closed my shop i returned all their equipments and cleared all the charges but they r not closing my merchant account and charging me fee every month..when m trying to reach the...

Nov 05, 2024 by Ashis Abinash Satapathy

PayTM - Already linked merchant account not created by me Open

I made a payment from my uncle to me , but it didn't reached my account , later onn I discovered that there was a merchant account linked with my number , now I told them to resolve the issue or make a refund back to the account , they just say...

Oct 24, 2024 by Aayush Kumar

PayTM - Money deducted from failed transaction Open

I made a transaction through Paytm on **th sep **** *:**am ... But it is failed and the money deducted from my SBI account and my merchant also didn't receive any money....it has been **days till now but the money still not refunded ...

Oct 10, 2024 by Munim Kamal Laskar

PayTM - Paytm Business App has no option close Account and keeps charging monthly Rent Open

I purchased Paytm SoundBox for Business with * Rental chagres and paid upfront One Time cost * year ago. Since last * months, they have started collecting rent of ***Rs per month which was supposed to be *. The App does not have any support co...

Jul 26, 2024 by Jinay gala

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How to file a complaint against PayTM?

  • Go to "File a Complaint" page
  • Choose PayTM and write your complaint in detail
  • Enter your personal information to create an account
  • Get refund / replacement / damages from PayTM

Questions about PayTM

Ask questions about PayTM and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact PayTM?

0120 3888 3888

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What is PayTM office address?

One97 Communications Ltd.
One Skymark, Tower D, Plot No. H-10B,
Sector-98, Noida–201304

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What is PayTM customer care email?

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Where to find PayTM discount coupons?

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Who is the Owner / CEO of PayTM?

Vijay Shekhar Sharma

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