PayTM
- Refund not given for sending defective product Closed
Ishan filed this complaint against PayTM on Oct 29, 2018
I placed order for earphones and received defective ones which were not working. Order date was ** october **** and it was delivered on ** october for which i placed return request. It costed me ***Rs and I had applied a promo which gave me **Rs Cashback after delivery. I placed return the very same evening of order delivery but till today ** october ****, no one came to pick the product back and i havent recieved my money.
I have called on the customer care number ****-******* for about ** times for more than * mins every time but no one picks the call.
This is serious customer harassment and i need full resolution and compensation for whatever time they made me waste.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
PayTM
Resolved
Frustrated? File a Complaint
Pepperfry
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
Anubhav Guha
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