Pepperfry.com
- Pepperfry not returning defective product Open
Gaurav Roy filed this complaint against Pepperfry.com on Jun 17, 2019
I purchased a queen size bed from Pepperfry. When it was being assembled I noticed a manufacturing defect in the product and asked Pepperfry for a return but they refused the return saying it's a design but if people see the images they can know the reality since the defect which Pepperfry is saying is a design is not consistent throughout the body of the bed instead it is only appearing at some places in the body, had it been a design it should be consistent throughout the body.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Pepperfry.com
Resolved
Frustrated? File a Complaint
Rapido
"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."
Rajani Kanth C
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