Pepperfry.com
- Order not delivered Open
Christina filed this complaint against Pepperfry.com on Jul 08, 2019
Order No.********* was placed on **th May **** for * rectangular shaped washbasins and * oval shaped washbasin, each costing ₹****/-. The order was confirmed on **th May ****, and the supposed delivery date was **th June ****.
My GATI tracking number was AWB *********.
* oval shaped washbasin was delivered on **st May ****.
Since then, I have not got the other * washbasins delivered. I have contacted Pepperfry.com customer helpline, but all I get are repeated assurances that the products will be delivered within * days. I have asked for cancellation and refund as there is no clarity about the product delivery either from Pepperfry or GATI. Unfortunately, there is no way to even escalate the problem at Pepperfry as the App automatically reverts to a “internal server error” with each attempt to escalate the problem.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Pepperfry.com
Resolved
Frustrated? File a Complaint
Byjus
"Thank you so much to Voxya.com. Legal Notice really worked and Byjus had to refund my amount and cancel the loan. Thanks once again Voxya. "
Ramachal V
Related Complaints
Pepperfry.com - Received Damage Product S Closed
Hi Team, I am writing to report that I received my order today in damaged condition. While I have ordered several products from you in the past without issue, I am very disappointed with the state of this delivery. Please find the details...
May 08, 2026 by Riyazahmed M Balbatti
Pepperfry.com - No replacement refund for wrong sofa delivered by pepperfry com Closed
I had purchased a sofa from pepperfry.com by visiting the store in Whitefield Bangalore. The sofa what i received is wrong one compared to what i purchased. the same i had reported to store manager on same day(*th Aug.****) itself when the sofa...
Sep 04, 2024 by Raghuram Ganjikunta
Pepperfry.com - Refund not processed Closed
I received damaged product from pepperfry, so raised the return request on *st September, the package was picked-up by Delhivery guy on *th September and pepperfry, case Manager Vibhuti Naik, said the moment package will be picked-up, they wil...
Sep 10, 2023 by Jai Shankar Giri
Pepperfry.com - 100 nights trial mattress fraud Closed
Pepperfry refuses to return the Sleep Company's *** days free trial mattress worth *****. The mattress does not wear any damage and keep under the mattress protector. I used it for ** days and want to return it....
Jun 11, 2023 by Pawan Koshta
Pepperfry.com - Defective product Closed
I bought a table last summer from Pepperfry online (Order ID-SKU ID : *********-FN*******-P-WH*****, Order Date: ** July ****) and it has been developing some white patches on the table top (attached pics). Request item to be serviced as it i...
Apr 22, 2023 by Pranav Audhkhasi
