PayTM
- Metro recharge on wrong card number Open
Bhawana Pant filed this complaint against PayTM on May 13, 2019
On **th May, I used Paytm wallet to recharge Rs. **** on my Metro card no. *******. However, it got recharged on wrong card no. whose last digit was changed i.e. *******. Immediately, when I looked for cancellation options, none were available. On top of that, the Paytm costumer care helpline no. was unavailable. I tried to contact multiple times. Sometimes, it would return us to the main menu. Rs. **** is a big amount and we want a refund. But costumer help from either PayTM or Dmrc were very poor. My order ID is ********** and my operator reference no. is ********.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
PayTM
Resolved
Frustrated? File a Complaint
Maharaja Sayajirao University
"Voxya is like an angle! I was unable to explain my case to lawyers, but I explained it easily at Voxya and got my dream career. Thanks kahena bhi kam hoga, kyuki meri life ban gayi hai."
Khushbu
Related Complaints
PayTM - Flight ticket cancellation refund Closed
I have booked a flight ticket on paytm for ethihad airlines.I have cancelled the ticket within *-* hours from the time of booking.According to ethihad airlines travel policy if the cancellation is done within ** hours from the time of booking,f...
Apr 15, 2026 by Vasireddy Vamsidhar
PayTM - Refund not provided Closed
I booked a ticket to my aunt on */*/**** to travel from hyderabad to iad using credit card. I canceled the ticket within ** hours on */*/****. ticket number is *************. Ethiad agent confirmed that refund was sent to paytm as per their c...
Apr 14, 2026 by Vasireddy Vamsidhar
PayTM - Paytm not refunding Air ticket cancelation Closed
I have booked Spicejet airline ticket via Paytm , on *st january spicejet cancelled partial flight so I canceled entire trip as it was connecting . on ** jan spicejet confirmed they have refunded money . but Paytm didnt refunded the money . I h...
Jan 20, 2026 by Ashutosh Kumar Jaiswal
PayTM - Spice jet has refunded to paytm but still not credited Closed
I booked a flight on ** oct flight cancelled through airlines they refunded also to paytm but no response from paytm team...
Oct 17, 2025 by Waseem
PayTM - Paytm sound box rental Closed
I had requested deactivation of my Paytm Soundbox account in ****, but the request was not acted upon at that time. After several follow-ups, the Soundbox was finally picked up and returned last year. Now, the Paytm app is wrongly showing du...
Sep 17, 2025 by Sukreshan
