PayTM
- Issue with voucher cashback deals Closed
Dinesh Kumar Karumanchi filed this complaint against PayTM on May 01, 2019
I have purchased * orders on *th April and as a result, I received a total of * vouchers as follows:
Order ID: **********
Paytm mall voucher: Rs.****/-
Paytm food: Rs.***/- (* nos)
Paytm Electricity: Rs.***/- (* nos)
Order ID: **********
Paytm mall voucher: Rs.***/-
Paytm food: Rs.***/-
Paytm Electricity: Rs.***/-
Total voucher worth: Rs.*,***/-
When I tried to use Paytm mall voucher of Rs.****/-. I’m able to receive only ***/- as loyalty cashback but not complete ****/-. Please note that I have read t&c very clearly and followed the same while selecting the order.
It's very sad to say that the team is really frustrating me than anyone on this earth. I have attached the following screenshots for your reference and necessary action.
Screenshot * - Voucher Coupon Code details (Rs.****/- Paytm mall)
Screenshot * - Coupon code entered at checkout
Screenshot * - Promo code applied successfully
Screenshot * - Loyalty cashback of just Rs.*** instead of Rs.****/-
Whereas without voucher coupon code I am getting Rs.***/- as loyalty cashback which indicates that coupon codes are very useless to me and the proof of the cashback is attached in screenshot * and *.
Screenshot * - Applied offers without voucher coupon code
Screenshot * - Loyalty Cashback of Rs.*** without voucher coupon code
I hope it will clear all your queries and I urge you to help in return all vouchers worth Rs. ****/- to my Paytm wallet for not fulfilling my coupon vouchers price. If you try to prolong the issue even by * more day then I will be filing a complaint in consumer forum. Believe me, I am going to sue you to the core.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
PayTM
Resolved
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